ACTUAL COMPLETE QUESTIONS AND
ANSWERS 2025 UPDATE.
Human Resource Management - ANS The process of managing human resources to achieve an
organization's objectives
Human Capital - ANS Knowledge, skills, and capabilities of individuals that have economic
value to an organization
How Companies Utilize Human Capital - ANS 1. Designing new ways to acquire and utilize
employees
2. Measuring effectiveness
3. helping managers enter new markets
4. Attract top talent with better benefits
TQM - ANS The process of modifying all aspects of an organization to improve long-term
success through customer satisfaction
Six Sigma - ANS A systematic approach that uses statistical methods to translate customer
needs into separate tasks and to define the best way to perform them
7 Challenges - ANS 1. Changes in marketplace and economy
2. Globalization
3. Technology
4. Cost containment
5. Demographic and diversity challenges
6. Social responsibility and sustainability
7. Educational and cultural shifts
Employee Concerns - ANS 1. Job security
2. Healthcare issues
3. Age and generational work issues
4. Retirement issues
5. Gender issues
6. Educational levels
7. Employee rights
8. Privacy issues
9. Work attitudes
10. Family concerns
Jobs of HR - ANS 1. Planning
2. Recruitment
3. Staffing