BANK WITH VERIFIED SOLUTIONS AND
EXPLANATIONS.
Which of the following is an outcome indicator?
a. inventories are recorded weekly
b. clients are satisfied with the meals provided
c. assessments are recorded with 24 hours of admission
d. diagnoses are recorded within the PES statement
Verified Answer -b. clients are satisfied with the meals provided
An indicator is a measurement tool that monitors and evaluates important
aspects of patient care and management functions; direct attention to specific
issues. An outcomes indicator would look at efficiency and effectiveness of the
system, including client satisfaction.
Traditional diets of Asian populations in the United States are low in:
a. iron
b. calcium
c. vitamin C
d. essential fatty acids
Verified Answer -b. calcium
,Traditional Asian diets include few dairy products, need non-dairy calcium
sources such as tofu or fish paste.
Employees of a congregate feeding program serving an Orthodox Jewish
community are not allowed to bring food items into the facility. This is related to
Jewish dietary laws that state:
a. kosher foods should not be allowed to mix with non-kosher foods
b. consumption of fruits and vegetables are restricted to the noon meal
c. only unleavened bread or matzo products are allowed in a 1
d. no pork or shellfish are allowed in a kosher kitchen
Verified Answer -a. kosher foods should not be allowed to mix with non-kosher
foods
A tactic that increases the sale of services through publicity is known as:
a. pricing
b. targeting
c. promotion
d. segmentation
Verified Answer -c. promotion
Promotion strategies include publicity (news release, media, radio), direct mail
packages, and paid ads.
A facility with a labor turnover rate of 50% also experiences numerous equipment
malfunctions. Both problems might be resolved through improved:
a. employee training
,b. repair standards
c. equipment quality
d. ergonomics
Verified Answer -a. employee training
If equipment is malfunctioning frequently and there is a high turnover rate, this
suggests that training may not have been sufficient for employees. Additional
employee training may reduced turnover and occasions of equipment
malfunctions
To implement an efficient staffing plan and adhere to budget constraints, the
Dietitian can ensure labor costs are controlled by:
a. master schedules
b. job descriptions
c. compensation changes
d. cross-training
Verified Answer -a. master schedules
A master schedule serves as overall plan and is used as basis for developing
weekly schedules; includes information like vacation days
When a manager updates the Director about activities occurring on the patient
trayline, he is demonstrating which managerial role?
a. informational
b. interpersonal
c. technical
, d. decisional
Verified Answer -b. interpersonal ***
Jean's answer-key said interpersonal, but sems to be more informational?
The primary roles of a manager include informational, interpersonal, and
decision-making.
Interpersonal roles: provides information and include the roles of a figurehead,
leader, and liaison
-Figureheads have social, ceremonial, and legal responsibilities; serve as an
authority figure and source of inspiration
-Leaders manage performance and responsibilities
-Liaisons communicate with internal and external contacts and network
effectively
Informational roles: process information and include roles of a monitor,
disseminator, and spokesperson;
-Monitors: seek information related to their industry, look for changes in the
industry environment, and monitor the team on productivity and well-being
-Disseminators: communicate useful information to team and colleagues
-Spokespersons: represent and speak for their organization, and transmit
information about their organization and goals to people outside of it
Decisional roles: use information and include the roles of entrepreneurs,
disturbance handler, resource allocator, and negotiator