solutions 2025
Whose responsibility is it to check that a client's accommodation is going to
be in the same condition as when it was described to the client at the time
of purchase?
a. client
b. Registrar
c. registrant
d. hotel supplying the accommodation --- correct answer ---c. registrant
Which item takes precedence over other claims on the
Travel Industry Compensation Fund? Payments for
a. immediate departure
b. trip interruption
c. trip completion
d. a major event --- correct answer ---c. trip completion
Joe Smith purchases a package tour from ABC agency that
includes a return economy flight. The airline end supplier
,becomes bankrupt during Joe's trip and he is stranded at the destination. He
purchases a business class flight home and then makes a claim on the
Compensation Fund for his trip completion expenses. Will his trip
completion expense claim be successful?
a. yes, because he was forced to make his own arrangements to get home as
the Director did not direct payments for trip completion
b. no, because trip completion expense claims may only be
made when a trip cannot be completed because travel
services were not provided as a result of the failure of a
registrant
c. yes, because the Fund is primarily concerned with "trip
completion" and getting stranded Ontarians home
d. no, because he purchased a business class flight and he had to obtain
services comparable to those originally purchased (i.e. an economy fligh ---
correct answer ---b. no, because trip completion expense claims may only
be made when a trip cannot be completed because travel services were not
provided as a result of the failure of a registrant
A consumer who wishes to make a standard claim on the
Compensation Fund for travel services paid for but not
provided must do so
a. any time; there is no limitation
b. immediately
, c. within three months of the registrant's or end supplier's
failure
d. within six months of the registrant's or end supplier's failure --- correct
answer ---d. within six months of the registrant's or end supplier's failure
According to the Travel Industry Act, 2002, which of the following must be
compliant with the Education Standards in a travel agency?
a. all staff no matter what their role is in the agency
b. all staff providing information about travel services to the public
c. only the owner of the agency
d. only the owner and the supervisor/manager of the agency --- correct
answer ---b. all staff providing information about travel services to the
public
What is the maximum penalty for a corporation that
commits an offence under the Travel Industry Act, 2002?
a. $250,000
b. $50,000
c. two years less a day in prison
d. $50,000 and two years less a day in prison --- correct answer ---a.
$250,000
Which of the following must register under the Travel Industry Act, 2002?