QUESTIONS AND 100% CORRECT
ANSWERS VERIFIED BY EXPERT 2025
UPDATE
Human Resource Management
Answer: Management systems designed to ensure that human talent is utilized effectively and
efficiently.
3 HR Roles
Answer: Administrative operational, employee advocate, and strategic.
Generalist
Answer: A person responsible for performing a variety of HR activities.
Specialist
Answer: A person with in-depth knowledge and expertise in a limited area of HR.
FTE (Full-Time Equivalents)
Answer: A measure equal to one person working full-time for a year.
ROI (Return on Investment)
Answer: A calculation showing the value of expenditures for HR activities.
EVA (Economic Value Added)
Answer: The net operating profit of a firm after the cost of capital is deducted.
, Benchmarking
Answer: The process of comparing specific measures of performance against data on those
measures from other organizations.
Balanced Scorecards
Answer: A method of measuring the strategic performance of organizations across four
perspectives:
1. Financial
2. Internal
3. Customer
4. Learning and Growth
WARN Act (Worker Adjustment and Retraining Notification)
Answer: A federal law requiring a 60-day notice to employees and communities of pending
downsizing, plant closures, hiring freezes, and layoffs.
KSA (Knowledge, Skills, and Abilities)
Answer: Criteria used to determine the capabilities needed for future roles within an
organization.
HRMS (Human Resource Management System)
Answer: An integrated system providing information used by HR management for decision-
making.
Human Resource Strategic Plan
Answer: Should be aligned with the overall strategic plan of the organization.
Staffing
Answer: The process of ensuring an adequate supply of qualified individuals to fill
organizational roles.