HR CHAPTER 1 + 2 EXAM WITH
QUESTIONS AND 100% CORRECT
ANSWERS 2025 UPDATE
capital - ANS Capital includes cash, valuables or goods used to generate income for a business
human capital - ANS The skills and abilities of employees, which ultimately make a business
successful.
human resource management - ANS The process of employing people, training them,
compensating, developing policies relating to the workplace, and development of strategies to
retain employees.
staffing - ANS Refers to the entire hiring process from the first step of posting a job to the actual
hiring an employee.
compensation - ANS Includes anything the employee receives for his or her work. It can include
pay, benefits, vacation time or sick leave.
retention - ANS The process and strategies of keeping and motivating employees to stay with the
organization.
external factors - ANS Anything over which the company has no direct control; it could
positively or negatively impact human resources.
flexible work schedules - ANS A policy which allows employees to set their own schedules to
work around family and personal needs.
telecommuting - ANS Allows employees to work from home or a remote location for a specified
period of time, such as one day per week.
cafeteria plans - ANS A type of benefits plan that gives all employees a minimum level of
benefits, and a set amount the employee can spend on flexible benefits, such as additional
healthcare or vacation time.
turnover - ANS Replacement of employees who are fired or quit. The term is normally expressed
as a percentage: the ratio of the number of workers that had to be replaced in a given period to
the average number of workers at the organization.
offshoring - ANS Refers to the concept of moving jobs overseas in order to contain costs
virtual organization - ANS An organization that does not have a physical office;rather,
employees use technology and do their job from home or the location of their choice.
, cyberloafing - ANS Term used to describe lost productivity as a result of an employee using their
work computer for personal reasons.
baby boomers - ANS Defined by being born during the baby boom,which occurred after World
War II during the years of 1946 and 1964.
code of ethics - ANS An outline that explains the expected ethical behavior of employees.
sustainability - ANS Refers to the concept of implementing policies and procedures to help
environmental protection, social responsibility, and implementing practices that contribute to the
overall economic contribution of the organization.
Capital is needed to _____ - ANS make a business successful.Nothing is perhaps more important
than human capital.
What is the process of Human resource management (HRM)? - ANS employing, training,
compensating, developing policies and development of strategies to retain employees.
HR managers engage in ___? - ANS staffing, developing policies, compensation, retention plans,
training and development, employment law and worker protection.
External factors that affect HRM - ANS can include globalization/offshoring, changes to
employment law, health-care costs, employee expectations, diversity, changing demographics, a
highly educated workforce, layoffs/downsizing, technology and use of social networking.
resources for learning more about HRM - ANS The Society for Human Resources Management,
the National Human Resources Association (NHRA), and the Academy of Human Resource
Development
Consider telling students your own background or backgrounds of those you know working in
HRM. - ANS For example, how did you get started? Why were you interested in an HRM
career? As you know, they always enjoy personal stories!
Seven main responsibilities of HRM managers - ANS Staffing, setting of policies, compensation
and benefits, retention, training, employment laws, and worker protection.
In addition to being concerned with the seven internal aspects, HRM managers must - ANS keep
up to date with changes in the external environment that may impact their employees. The trend
toward flexible schedules and
telecommuting are examples of external aspects.
To understand effectively how the external forces might affect human resources, it is important
for the HR manager to - ANS read the HR literature, attend conferences, and utilize other ways
to stay up to date with new laws, trends, and policies.
QUESTIONS AND 100% CORRECT
ANSWERS 2025 UPDATE
capital - ANS Capital includes cash, valuables or goods used to generate income for a business
human capital - ANS The skills and abilities of employees, which ultimately make a business
successful.
human resource management - ANS The process of employing people, training them,
compensating, developing policies relating to the workplace, and development of strategies to
retain employees.
staffing - ANS Refers to the entire hiring process from the first step of posting a job to the actual
hiring an employee.
compensation - ANS Includes anything the employee receives for his or her work. It can include
pay, benefits, vacation time or sick leave.
retention - ANS The process and strategies of keeping and motivating employees to stay with the
organization.
external factors - ANS Anything over which the company has no direct control; it could
positively or negatively impact human resources.
flexible work schedules - ANS A policy which allows employees to set their own schedules to
work around family and personal needs.
telecommuting - ANS Allows employees to work from home or a remote location for a specified
period of time, such as one day per week.
cafeteria plans - ANS A type of benefits plan that gives all employees a minimum level of
benefits, and a set amount the employee can spend on flexible benefits, such as additional
healthcare or vacation time.
turnover - ANS Replacement of employees who are fired or quit. The term is normally expressed
as a percentage: the ratio of the number of workers that had to be replaced in a given period to
the average number of workers at the organization.
offshoring - ANS Refers to the concept of moving jobs overseas in order to contain costs
virtual organization - ANS An organization that does not have a physical office;rather,
employees use technology and do their job from home or the location of their choice.
, cyberloafing - ANS Term used to describe lost productivity as a result of an employee using their
work computer for personal reasons.
baby boomers - ANS Defined by being born during the baby boom,which occurred after World
War II during the years of 1946 and 1964.
code of ethics - ANS An outline that explains the expected ethical behavior of employees.
sustainability - ANS Refers to the concept of implementing policies and procedures to help
environmental protection, social responsibility, and implementing practices that contribute to the
overall economic contribution of the organization.
Capital is needed to _____ - ANS make a business successful.Nothing is perhaps more important
than human capital.
What is the process of Human resource management (HRM)? - ANS employing, training,
compensating, developing policies and development of strategies to retain employees.
HR managers engage in ___? - ANS staffing, developing policies, compensation, retention plans,
training and development, employment law and worker protection.
External factors that affect HRM - ANS can include globalization/offshoring, changes to
employment law, health-care costs, employee expectations, diversity, changing demographics, a
highly educated workforce, layoffs/downsizing, technology and use of social networking.
resources for learning more about HRM - ANS The Society for Human Resources Management,
the National Human Resources Association (NHRA), and the Academy of Human Resource
Development
Consider telling students your own background or backgrounds of those you know working in
HRM. - ANS For example, how did you get started? Why were you interested in an HRM
career? As you know, they always enjoy personal stories!
Seven main responsibilities of HRM managers - ANS Staffing, setting of policies, compensation
and benefits, retention, training, employment laws, and worker protection.
In addition to being concerned with the seven internal aspects, HRM managers must - ANS keep
up to date with changes in the external environment that may impact their employees. The trend
toward flexible schedules and
telecommuting are examples of external aspects.
To understand effectively how the external forces might affect human resources, it is important
for the HR manager to - ANS read the HR literature, attend conferences, and utilize other ways
to stay up to date with new laws, trends, and policies.
