HUMAN RESOURCE CERTIFICATION
EXAM WITH ACTUAL COMPLETE
QUESTIONS AND ANSWERS 2025
UPDATE.
Adverse Impact - ANS Possible result of selection or employment practices in which members of
one group or class are much more negatively affected by practices than members of another
group or class.
affirmative action - ANS a policy that establishes an obligation for federal employers or federal
contractors to take positive steps to ensure that members of a protected group or class receive
treatment that will help overcome past discriminatory practices.
ADA - ANS Requires commercial operations to provide facilities for customers with disabilities
Bona Fide Occupational Qualifications - ANS employers are allowed to legally discriminate
during selection and promotion
Business necessity - ANS discrimination allowed for a legal reason for choosing one employee
over another.
disparate impact - ANS occurs when employers does not intentionally discriminate yet does
something that gives one group an advantage over another
disparate treatment - ANS employer treats one indvididual different from others because of race,
sex, color, religion, other personal characteristics
employment at will - ANS employer may terminate employee with or without notice at any time
for any reason
EEOC - ANS responsible for enforcing nondiscrimination acts laws in US
Family Medical leave act - ANS requires employers with fifty or more employees to provide
twelve weeks of unpaid leave for employers after the birth or adoption of a child, to care for ill
kid, spouse, parent or own self
four fifths rule - ANS selection or promotion of any racial, ethnic, or sex group must occur at a
rate of at least eighty percent of the rate of a group with the highest selection rate
just cause - ANS policy that focuses on fair and equal treatment and progressive disapline
, reasonable discrimination - ANS defines the workplace changes that must be made to satisfy the
requirements of the act. Include widening work aisles, lowering counter tops, and installing
ramps
reverse discrimination - ANS discrimination against a member of a majority group in favor of a
minority solely on the basis of race, color, religion, sex and age.
alternative employees - ANS part time or temporary workers. often do not have regularly
scheduled shifts
critical incidents - ANS job analysis technique based on capturing and recording actual events
that occur at work form an accurate picture of jobs actual requirements. Useful in describing how
services should be performed.
fixed labor expense - ANS labor costs associated with the minimum number of employees
required to operate the buisness
Hawthorne Effect - ANS management theory describing the positive effect that "paying
attention" to employees has on workplace productivity
Heisnberg effect - ANS management theory stating that people being interviewed are likely to
subconsciously give answers they think interviewers want to hear
Job analysis - ANS process of determining the tasks, behaviors, and characteristics essential to a
job
job description - ANS a written summary of the duties, responsibilities working conditions and
activities of a specific job
job design - ANS process of defining how a job will be done
job enlargement - ANS process of broadening the components of a job by adding similar tasks or
responsibilities to the job. a way to make jobs more interesting. also called horizontal job
expansion
job rotation - ANS process of moving employees from one job to another or changing employees
responsibilities in order to enhance job interest or cross train
job simplification - ANS process of breaking down jobs into their smallest components to assess
how work is done. Also called time and motion analysis
job specifications - ANS a written descriptions of personal qualities required to perform a job
job summary - ANS a brief general statement that highlights the common functions and
responsibilities of a job.
EXAM WITH ACTUAL COMPLETE
QUESTIONS AND ANSWERS 2025
UPDATE.
Adverse Impact - ANS Possible result of selection or employment practices in which members of
one group or class are much more negatively affected by practices than members of another
group or class.
affirmative action - ANS a policy that establishes an obligation for federal employers or federal
contractors to take positive steps to ensure that members of a protected group or class receive
treatment that will help overcome past discriminatory practices.
ADA - ANS Requires commercial operations to provide facilities for customers with disabilities
Bona Fide Occupational Qualifications - ANS employers are allowed to legally discriminate
during selection and promotion
Business necessity - ANS discrimination allowed for a legal reason for choosing one employee
over another.
disparate impact - ANS occurs when employers does not intentionally discriminate yet does
something that gives one group an advantage over another
disparate treatment - ANS employer treats one indvididual different from others because of race,
sex, color, religion, other personal characteristics
employment at will - ANS employer may terminate employee with or without notice at any time
for any reason
EEOC - ANS responsible for enforcing nondiscrimination acts laws in US
Family Medical leave act - ANS requires employers with fifty or more employees to provide
twelve weeks of unpaid leave for employers after the birth or adoption of a child, to care for ill
kid, spouse, parent or own self
four fifths rule - ANS selection or promotion of any racial, ethnic, or sex group must occur at a
rate of at least eighty percent of the rate of a group with the highest selection rate
just cause - ANS policy that focuses on fair and equal treatment and progressive disapline
, reasonable discrimination - ANS defines the workplace changes that must be made to satisfy the
requirements of the act. Include widening work aisles, lowering counter tops, and installing
ramps
reverse discrimination - ANS discrimination against a member of a majority group in favor of a
minority solely on the basis of race, color, religion, sex and age.
alternative employees - ANS part time or temporary workers. often do not have regularly
scheduled shifts
critical incidents - ANS job analysis technique based on capturing and recording actual events
that occur at work form an accurate picture of jobs actual requirements. Useful in describing how
services should be performed.
fixed labor expense - ANS labor costs associated with the minimum number of employees
required to operate the buisness
Hawthorne Effect - ANS management theory describing the positive effect that "paying
attention" to employees has on workplace productivity
Heisnberg effect - ANS management theory stating that people being interviewed are likely to
subconsciously give answers they think interviewers want to hear
Job analysis - ANS process of determining the tasks, behaviors, and characteristics essential to a
job
job description - ANS a written summary of the duties, responsibilities working conditions and
activities of a specific job
job design - ANS process of defining how a job will be done
job enlargement - ANS process of broadening the components of a job by adding similar tasks or
responsibilities to the job. a way to make jobs more interesting. also called horizontal job
expansion
job rotation - ANS process of moving employees from one job to another or changing employees
responsibilities in order to enhance job interest or cross train
job simplification - ANS process of breaking down jobs into their smallest components to assess
how work is done. Also called time and motion analysis
job specifications - ANS a written descriptions of personal qualities required to perform a job
job summary - ANS a brief general statement that highlights the common functions and
responsibilities of a job.
