HUMAN RESOURCES CHAPTER 1-6
QUIZZES ACTUAL COMPLETE
QUESTIONS AND 100% CORRECT
ANSWERS 2025 UPDATE.
A productivity center is a revenue center that enhances profitability of the organization through
enhancing the productivity of the people within the organization. (T/F) - ANS True
How do managers make people more efficient?
a) directly effect the performance of individuals within the organization
b) force employees to act in a certain way all of the time within the organization
c)punish employees when they don't do what we need them to do
d)indirectly effect on our employee's productivity - ANS d)indirectly effect on our employee's
productivity
Using ______ allows us to gather, analyze, and manage large amounts of data much more
quickly than we have ever been able to do before.
A) managers
b) automation
c) computers
d)technology - ANS d)technology
Knowledge workers are workers who "use their head more than their hands" and who gather and
interpret information to improve a product or process for their organizations. (T/F) - ANS True
Every time that managers are in any industry or any department about managing others, which of
the following is an issue brought up as being among the most important and most difficult things
that they deal with:
a) employee engagement
b) teamwork
c)diversity
d)burnout - ANS a) employee engagement
Which of the following is a common usage for social media in HR?
a)performance management
b) separations
c) outsourcing
d) layoffs - ANS a)performance management
Which of the following is a major skill set needed for HR managers?
A) intrapersonal skills
b) marketing skills
, c) business skills
d) problem-solving skills - ANS d) problem-solving skills
Line managers are the individuals who create, manage, and maintain the people and
organizational processes that create whatever it is that the business sells. (T/F) - ANS True
Who is the first point of contact most employees will have about human resources policies or
procedures?
A) line managers
b) staff managers
c) HR managers
d) safety managers - ANS A) line managers
Most HR jobs are either generalist jobs, in which the HR employee works in many different
areas, or specialist jobs, in which the employee focuses on a specific discipline of HR. Which of
the following is a specialist discipline in HR?
a) EEO and diversity management
b) social media management
c) separation management
d) onboarding management - ANS a) EEO and diversity management
HR managers can be held personally liable for some of the actions that they take as part of their
job. (T/F) - ANS True
Which of the following tips helps increase employee engagement?
A) giving employees the right tools--mobile, social, digital tools that provide immediate
information and feedback
b) sowing distrust with management
c) listening and then ignoring the information received
d) treating some employees with respect - ANS A) giving employees the right tools--mobile,
social, digital tools that provide immediate information and feedback
An agile organization is defined as an organization that accepts and thrives in environments of
change and disruption. (T/F) - ANS True
Which of the following is the HR competency that will be the most critical over the next 10
years?
A) marketing acumen: ability to understand and apply information to contribute to the
organization's marketing plan
b) people evaluation: ability to interpret people's intentions to make business decisions and
recommendations
c) HR expertise: ability to apply the principles and practices of HRM to contribute to the success
of the business
d) management experience: prior experience and a proven track record as a manager in the same
or other organizations - ANS c) HR expertise: ability to apply the principles and practices of
HRM to contribute to the success of the business
QUIZZES ACTUAL COMPLETE
QUESTIONS AND 100% CORRECT
ANSWERS 2025 UPDATE.
A productivity center is a revenue center that enhances profitability of the organization through
enhancing the productivity of the people within the organization. (T/F) - ANS True
How do managers make people more efficient?
a) directly effect the performance of individuals within the organization
b) force employees to act in a certain way all of the time within the organization
c)punish employees when they don't do what we need them to do
d)indirectly effect on our employee's productivity - ANS d)indirectly effect on our employee's
productivity
Using ______ allows us to gather, analyze, and manage large amounts of data much more
quickly than we have ever been able to do before.
A) managers
b) automation
c) computers
d)technology - ANS d)technology
Knowledge workers are workers who "use their head more than their hands" and who gather and
interpret information to improve a product or process for their organizations. (T/F) - ANS True
Every time that managers are in any industry or any department about managing others, which of
the following is an issue brought up as being among the most important and most difficult things
that they deal with:
a) employee engagement
b) teamwork
c)diversity
d)burnout - ANS a) employee engagement
Which of the following is a common usage for social media in HR?
a)performance management
b) separations
c) outsourcing
d) layoffs - ANS a)performance management
Which of the following is a major skill set needed for HR managers?
A) intrapersonal skills
b) marketing skills
, c) business skills
d) problem-solving skills - ANS d) problem-solving skills
Line managers are the individuals who create, manage, and maintain the people and
organizational processes that create whatever it is that the business sells. (T/F) - ANS True
Who is the first point of contact most employees will have about human resources policies or
procedures?
A) line managers
b) staff managers
c) HR managers
d) safety managers - ANS A) line managers
Most HR jobs are either generalist jobs, in which the HR employee works in many different
areas, or specialist jobs, in which the employee focuses on a specific discipline of HR. Which of
the following is a specialist discipline in HR?
a) EEO and diversity management
b) social media management
c) separation management
d) onboarding management - ANS a) EEO and diversity management
HR managers can be held personally liable for some of the actions that they take as part of their
job. (T/F) - ANS True
Which of the following tips helps increase employee engagement?
A) giving employees the right tools--mobile, social, digital tools that provide immediate
information and feedback
b) sowing distrust with management
c) listening and then ignoring the information received
d) treating some employees with respect - ANS A) giving employees the right tools--mobile,
social, digital tools that provide immediate information and feedback
An agile organization is defined as an organization that accepts and thrives in environments of
change and disruption. (T/F) - ANS True
Which of the following is the HR competency that will be the most critical over the next 10
years?
A) marketing acumen: ability to understand and apply information to contribute to the
organization's marketing plan
b) people evaluation: ability to interpret people's intentions to make business decisions and
recommendations
c) HR expertise: ability to apply the principles and practices of HRM to contribute to the success
of the business
d) management experience: prior experience and a proven track record as a manager in the same
or other organizations - ANS c) HR expertise: ability to apply the principles and practices of
HRM to contribute to the success of the business
