Test Bank Managing and Using Information Systems: A Strategic Approach, 8th Edition Keri E. Pearlson
Test Bank
Chapter 1: The Information Systems Strategy Triangle
Multiple Choice
Introduction
1. Which airline had a meltdown of epic proportions on December 22, 2022?
a) Delta Air Lines
b) United Airlines
c) Southwest Airlines
d) British Airways
e) ANA
Answer: C
Difficulty: Easy
Section: Introductory Case
2. Which of the following did not contribute to the “Perfect Storm”?
a) Bad weather
b) High temperatures
c) Obsolete technology
d) Their point-to-point network vs. the hub and spoke system used by most major airlines
e) Gary Kelly
Answer: B
Difficulty: Easy
Section: Introductory Case
3. Which of the following is not part of the information systems strategy triangle?
a) Security strategy
b) Business strategy
c) Information strategy
d) Organizational strategy
Answer: A
Difficulty: Easy
Section: Introduction
Managing and Using Information Systems 1 of 24 8e
, Test Bank
Chapter 1: The Information Systems Strategy Triangle
4. The situation in which a company’s current and emerging business strategy is enabled and
supported, yet unconstrained, by technology.
a) Alignment
b) Concurrence
c) Synchronization
d) Convergence
e) Sequenced
Answer: A
Difficulty: Easy
Section: Introduction
5. Technology not only enables current business strategy but also anticipates and shapes future
business strategy.
a) Alignment
b) Concurrence
c) Synchronization
d) Convergence
e) Sequenced
Answer: C
Difficulty: Easy
Section: Introduction
6. Exhibiting a state in which business strategy and technology strategy are “intertwined” or
fused.
a) Alignment
b) Concurrence
c) Synchronization
d) Convergence
e) Sequenced
Answer: D
Difficulty: Easy
Section: Introduction
Managing and Using Information Systems 2 of 24 8e
, Test Bank
Chapter 1: The Information Systems Strategy Triangle
7. The use of digital technology by an organization to redefine (and not just support) its value
proposition and which leads the organization to identify itself in a new way.
a) Alignment
b) Concurrence
c) Synchronization
d) Convergence
e) Digital transformation
Answer: D
Difficulty: Easy
Section: Introduction
8. This is also known as digitalization.
a) Alignment
b) Concurrence
c) Synchronization
d) Convergence
e) Digital transformation
Answer: D
Difficulty: Easy
Section: Introduction
Brief Overview of Business Strategy Frameworks
9. A coordinated set of actions to fulfill objectives, purposes, and goals.
a) Tactics
b) Objective
c) Mission
d) Strategy
e) Goals
Answer: D
Difficulty: Easy
Section: Brief Overview of Business Strategy Frameworks
Managing and Using Information Systems 3 of 24 8e
, Test Bank
Chapter 1: The Information Systems Strategy Triangle
10. A clear and compelling statement that unifies an organization’s effort and describes what the
firm is all about (i.e., its purpose).
a) Tactics
b) Objective
c) Mission
d) Strategy
e) Mission statement
Answer: D
Difficulty: Easy
Section: Brief Overview of Business Strategy Frameworks
11. In a few words, this sums up what is unique about the firm.
a) Tactics
b) Objective
c) Mission
d) Strategy
e) Mission statement
Answer: E
Difficulty: Easy
Section: Brief Overview of Business Strategy Frameworks
12. This is a plan articulating where a business seeks to go and how it expects to get there.
a) Business strategy
b) Objective
c) Mission
d) Tactics
e) Mission statement
Answer: A
Difficulty: Easy
Section: Brief Overview of Business Strategy Frameworks
Managing and Using Information Systems 4 of 24 8e
Test Bank
Chapter 1: The Information Systems Strategy Triangle
Multiple Choice
Introduction
1. Which airline had a meltdown of epic proportions on December 22, 2022?
a) Delta Air Lines
b) United Airlines
c) Southwest Airlines
d) British Airways
e) ANA
Answer: C
Difficulty: Easy
Section: Introductory Case
2. Which of the following did not contribute to the “Perfect Storm”?
a) Bad weather
b) High temperatures
c) Obsolete technology
d) Their point-to-point network vs. the hub and spoke system used by most major airlines
e) Gary Kelly
Answer: B
Difficulty: Easy
Section: Introductory Case
3. Which of the following is not part of the information systems strategy triangle?
a) Security strategy
b) Business strategy
c) Information strategy
d) Organizational strategy
Answer: A
Difficulty: Easy
Section: Introduction
Managing and Using Information Systems 1 of 24 8e
, Test Bank
Chapter 1: The Information Systems Strategy Triangle
4. The situation in which a company’s current and emerging business strategy is enabled and
supported, yet unconstrained, by technology.
a) Alignment
b) Concurrence
c) Synchronization
d) Convergence
e) Sequenced
Answer: A
Difficulty: Easy
Section: Introduction
5. Technology not only enables current business strategy but also anticipates and shapes future
business strategy.
a) Alignment
b) Concurrence
c) Synchronization
d) Convergence
e) Sequenced
Answer: C
Difficulty: Easy
Section: Introduction
6. Exhibiting a state in which business strategy and technology strategy are “intertwined” or
fused.
a) Alignment
b) Concurrence
c) Synchronization
d) Convergence
e) Sequenced
Answer: D
Difficulty: Easy
Section: Introduction
Managing and Using Information Systems 2 of 24 8e
, Test Bank
Chapter 1: The Information Systems Strategy Triangle
7. The use of digital technology by an organization to redefine (and not just support) its value
proposition and which leads the organization to identify itself in a new way.
a) Alignment
b) Concurrence
c) Synchronization
d) Convergence
e) Digital transformation
Answer: D
Difficulty: Easy
Section: Introduction
8. This is also known as digitalization.
a) Alignment
b) Concurrence
c) Synchronization
d) Convergence
e) Digital transformation
Answer: D
Difficulty: Easy
Section: Introduction
Brief Overview of Business Strategy Frameworks
9. A coordinated set of actions to fulfill objectives, purposes, and goals.
a) Tactics
b) Objective
c) Mission
d) Strategy
e) Goals
Answer: D
Difficulty: Easy
Section: Brief Overview of Business Strategy Frameworks
Managing and Using Information Systems 3 of 24 8e
, Test Bank
Chapter 1: The Information Systems Strategy Triangle
10. A clear and compelling statement that unifies an organization’s effort and describes what the
firm is all about (i.e., its purpose).
a) Tactics
b) Objective
c) Mission
d) Strategy
e) Mission statement
Answer: D
Difficulty: Easy
Section: Brief Overview of Business Strategy Frameworks
11. In a few words, this sums up what is unique about the firm.
a) Tactics
b) Objective
c) Mission
d) Strategy
e) Mission statement
Answer: E
Difficulty: Easy
Section: Brief Overview of Business Strategy Frameworks
12. This is a plan articulating where a business seeks to go and how it expects to get there.
a) Business strategy
b) Objective
c) Mission
d) Tactics
e) Mission statement
Answer: A
Difficulty: Easy
Section: Brief Overview of Business Strategy Frameworks
Managing and Using Information Systems 4 of 24 8e
