Devoted Agent Certification Exam 2025 Update
|Complete Exam Set Questions And Verified Answers
(solutions) | Get It 100% Accurate!!| Already Passed
A+
Mr. Malone wants to enroll in a Devoted Health Medicare Advantage plan during the
Medicare Annual Enrollment Period. He can do so by...
-He can enroll through all three of these methods.
-Call Devoted Health or approved telesales center and enroll over the phone.
-Meeting with a licensed and certified Devoted Sales Agent or Broker who completes
his enrollment electronically or by paper.
-Go online to Medicare.gov or Devoted.com and enroll online. - ✔✔ANSWER✔✔>>He
can enroll through all three of these methods.
Devoted Health's value proposition is to...
-All of these are a part of Devoted Health's value proposition
-Help simplify its members' healthcare experience.
-Treat every member like it would for its own family member.
-Provide all in one healthcare - ✔✔ANSWER✔✔>>All of these are a part of Devoted
Health's value proposition
What is important to review with a prospect during our sales presentations related to
prescriptions?
-Review the pharmacy network requirement and where individuals can find which
pharmacies are in-network.
-All of these
-Review the transition supply process and the process for exceptions.
-Explain limitations associated with obtaining prescriptions including Prior Authorization,
Step Therapy, and Quantity Limits.
, -Offer to look up their prescriptions and show them how they can look up their
prescriptions to see if they are covered by the plan. - ✔✔ANSWER✔✔>>All of these
During the AEP, on October 30, Marissa enrolls in the Devoted Health HMO Medicare
Advantage plan for an effective date of 1/1/2024. On November 15, Marissa meets with
Janice of ABC Insurance Agency and enrolls in a stand-alone prescription drug plan
(PDP) also for an effective date of 1/1/2024. If Marissa does not make any further
changes to her Medicare enrollment choices, on January 1, 2024 which plan will she be
on?
-The Devoted Health HMO Medicare Advantage plan.
-Medicare A&B and the standalone PDP plan she chose.
-The Devoted Health HMO Medicare Advantage plan and the standalone PDP she
chose.
-Medicare A&B-only since Medicare rejects multiple enrollments made during the AEP. -
✔✔ANSWER✔✔>>Medicare A&B and the standalone PDP plan she chose.
On May 10, Devoted Sales Agent, Jackie, gets a call from Mr. Seinfeld stating that he is
permanently moving from Cuyahoga county, Ohio to a beach condo in Palm Beach
county, Florida on June 1. He wants to know if and when he should change his Devoted
Health plan. What should Jackie tell him?
-He must disenroll from his Devoted plan in Cuyahoga county since he will no longer be
in the service area and must wait until the next Annual Enrollment Period (AEP) to enroll
in the plan in Palm Beach effective January 1 of the following year.
-Because Mr. Seinfeld is leaving his current plan's service area and moving to a new
one, Jackie can instruct him that he must switch from the Devoted plan in Cuyahoga
county to the Devoted plan in Palm Beach, and that he can do so one month prior to his
move and up to two months following the move. Additionally he can do so by calling
Devoted Health to make the plan change and Jackie w - ✔✔ANSWER✔✔>>Because
Mr. Seinfeld is leaving his current plan's service area and moving to a new one, Jackie
can instruct him that he must switch from the Devoted plan in Cuyahoga county to the
Devoted plan in Palm Beach, and that he can do so one month prior to his move and up
to two months following the move. Additionally he can do so by calling Devoted Health
to make the plan change and Jackie will remain as his agent of record (AOR)
In which of the following settings is a Scope of Appointment form NOT required to be
collected?
-A one-on-one appointment occurring in the beneficiary's home.
|Complete Exam Set Questions And Verified Answers
(solutions) | Get It 100% Accurate!!| Already Passed
A+
Mr. Malone wants to enroll in a Devoted Health Medicare Advantage plan during the
Medicare Annual Enrollment Period. He can do so by...
-He can enroll through all three of these methods.
-Call Devoted Health or approved telesales center and enroll over the phone.
-Meeting with a licensed and certified Devoted Sales Agent or Broker who completes
his enrollment electronically or by paper.
-Go online to Medicare.gov or Devoted.com and enroll online. - ✔✔ANSWER✔✔>>He
can enroll through all three of these methods.
Devoted Health's value proposition is to...
-All of these are a part of Devoted Health's value proposition
-Help simplify its members' healthcare experience.
-Treat every member like it would for its own family member.
-Provide all in one healthcare - ✔✔ANSWER✔✔>>All of these are a part of Devoted
Health's value proposition
What is important to review with a prospect during our sales presentations related to
prescriptions?
-Review the pharmacy network requirement and where individuals can find which
pharmacies are in-network.
-All of these
-Review the transition supply process and the process for exceptions.
-Explain limitations associated with obtaining prescriptions including Prior Authorization,
Step Therapy, and Quantity Limits.
, -Offer to look up their prescriptions and show them how they can look up their
prescriptions to see if they are covered by the plan. - ✔✔ANSWER✔✔>>All of these
During the AEP, on October 30, Marissa enrolls in the Devoted Health HMO Medicare
Advantage plan for an effective date of 1/1/2024. On November 15, Marissa meets with
Janice of ABC Insurance Agency and enrolls in a stand-alone prescription drug plan
(PDP) also for an effective date of 1/1/2024. If Marissa does not make any further
changes to her Medicare enrollment choices, on January 1, 2024 which plan will she be
on?
-The Devoted Health HMO Medicare Advantage plan.
-Medicare A&B and the standalone PDP plan she chose.
-The Devoted Health HMO Medicare Advantage plan and the standalone PDP she
chose.
-Medicare A&B-only since Medicare rejects multiple enrollments made during the AEP. -
✔✔ANSWER✔✔>>Medicare A&B and the standalone PDP plan she chose.
On May 10, Devoted Sales Agent, Jackie, gets a call from Mr. Seinfeld stating that he is
permanently moving from Cuyahoga county, Ohio to a beach condo in Palm Beach
county, Florida on June 1. He wants to know if and when he should change his Devoted
Health plan. What should Jackie tell him?
-He must disenroll from his Devoted plan in Cuyahoga county since he will no longer be
in the service area and must wait until the next Annual Enrollment Period (AEP) to enroll
in the plan in Palm Beach effective January 1 of the following year.
-Because Mr. Seinfeld is leaving his current plan's service area and moving to a new
one, Jackie can instruct him that he must switch from the Devoted plan in Cuyahoga
county to the Devoted plan in Palm Beach, and that he can do so one month prior to his
move and up to two months following the move. Additionally he can do so by calling
Devoted Health to make the plan change and Jackie w - ✔✔ANSWER✔✔>>Because
Mr. Seinfeld is leaving his current plan's service area and moving to a new one, Jackie
can instruct him that he must switch from the Devoted plan in Cuyahoga county to the
Devoted plan in Palm Beach, and that he can do so one month prior to his move and up
to two months following the move. Additionally he can do so by calling Devoted Health
to make the plan change and Jackie will remain as his agent of record (AOR)
In which of the following settings is a Scope of Appointment form NOT required to be
collected?
-A one-on-one appointment occurring in the beneficiary's home.
