Hobby Lobby Cashier Exam
Study online at https://quizlet.com/_8k3nai
1. What question are you to ask the cus- "Did you find everything okay?"
tomer before beginning the transaction?
2. What do you tell the customer at the end "Thank you for shopping at Hobby Lobby"
of every transaction?
3. When opening the register, the cashier True
will accompany the next customer to
his/her line (T/F)
4. When giving a customer change from a True
cash purchase, cashiers are required to
repeat the amount of change to be re-
turned, and count the change back while
giving it to the customer (T/F)
5. Employees are allowed to have food False
and/or drinks at the front end (T/F)
6. It is the responsibility of each cashier True
and the CSM to ensure no more than two
to three (2-3) customers are waiting in
line to be checked out (T/F)
7. If a customer is dissatisfied with an item False
or service, it is acceptable for a cashier
to handle the situation without getting a
member of management involved (T/F)
8. When a customer attempts to purchase Call a department person or a member of man-
merchandise with no price tag you must: agement for a "Code 4" to get the price of the
(MC) item and to find out if the item is a "your price"
item
, Hobby Lobby Cashier Exam
Study online at https://quizlet.com/_8k3nai
9. Code 1 Customer Service
10. Code 2 Change Needed
11. Code 3 Refund
12. Code 4 Price Check
13. Code 5 Shopping Cart Retrieval
14. Code 6 Department Returns
15. Code 7 Management
16. Code 8 Stockman Clean Up
17. Code 9 Box or Trash Pick Up
18. Code 10 Security Problem
19. Code 99 Fire
20. Code Adam Missing Child
21. Each cashier has an assigned "Associate True
Number" and password, and the pass-
word must never be shared with another
employee including members of man-
agement (T/F)
22. An employee must count his/her regis- True
ter at the beginning of their shift (T/F)
23. An employee must count his/her regis- False
ter at the end of their shift (T/F)
Study online at https://quizlet.com/_8k3nai
1. What question are you to ask the cus- "Did you find everything okay?"
tomer before beginning the transaction?
2. What do you tell the customer at the end "Thank you for shopping at Hobby Lobby"
of every transaction?
3. When opening the register, the cashier True
will accompany the next customer to
his/her line (T/F)
4. When giving a customer change from a True
cash purchase, cashiers are required to
repeat the amount of change to be re-
turned, and count the change back while
giving it to the customer (T/F)
5. Employees are allowed to have food False
and/or drinks at the front end (T/F)
6. It is the responsibility of each cashier True
and the CSM to ensure no more than two
to three (2-3) customers are waiting in
line to be checked out (T/F)
7. If a customer is dissatisfied with an item False
or service, it is acceptable for a cashier
to handle the situation without getting a
member of management involved (T/F)
8. When a customer attempts to purchase Call a department person or a member of man-
merchandise with no price tag you must: agement for a "Code 4" to get the price of the
(MC) item and to find out if the item is a "your price"
item
, Hobby Lobby Cashier Exam
Study online at https://quizlet.com/_8k3nai
9. Code 1 Customer Service
10. Code 2 Change Needed
11. Code 3 Refund
12. Code 4 Price Check
13. Code 5 Shopping Cart Retrieval
14. Code 6 Department Returns
15. Code 7 Management
16. Code 8 Stockman Clean Up
17. Code 9 Box or Trash Pick Up
18. Code 10 Security Problem
19. Code 99 Fire
20. Code Adam Missing Child
21. Each cashier has an assigned "Associate True
Number" and password, and the pass-
word must never be shared with another
employee including members of man-
agement (T/F)
22. An employee must count his/her regis- True
ter at the beginning of their shift (T/F)
23. An employee must count his/her regis- False
ter at the end of their shift (T/F)
