Strategic Human Resources Planning Final Exam
1. What is employee segmentation?: The grouping of employees based on
characteristics that are relevant to the employee experience such as career
preferences, demographics, work-life preferences, or benefits
2. What is the skills gap?: A situation in which the supply of a particular form of
human capital available to the firm is inadequate to address the demand
3. Retention is greatly enhanced by?: - Effective communication
- Facilitating an enjoyable atmosphere
- Formulating and administering performance and compensation systems
4. What is a skills inventory?: An individualized personnel record held on each
employee except those currently in management or professional positions
5. What are items in a skills inventory?:
- Personal information
- Education, training and skills competencies
- Work history
- Performance ratings
- Career information
- Hobbies and interests
6. What is a management inventory?: An individualized personnel record for
managerial, professional, or technical personnel that includes all elements in the
skills inventory with the addition of information on specialized duties,
responsibilities, and accountabilities
7. What is in a management inventory?:
- A history of management or professional jobs held
- A record of management or professional training courses and dates
- Key accountabilities for current job
- Assessment centre and appraisal data
- Professional and industry association memberships
8. What is the Markov Model?: A model that produces a series of matrices that
detail the various patterns of movement to and from the various jobs in the
organization
9. What are the Markov Model assumptions?:
- Patterns are historical
- Model requires transitional probabilities
- Sequence of movement between jobs are called Markov chains
- Vacancies create a multiplier effect
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, Strategic Human Resources Planning Final Exam
- Movement is tracked annually
10. What are transitional probabilities?: The proportion of employees who
have historically resided in a given employment state divided by the total number
of employees
11. The Markov model is excellent for determining what?: - Number of
personnel who move annually
- Number of external hires required
- Movement patterns and expected duration in specified jobs
12. The Markov Model depends on what?: Stable transitional probabilities, so
unstable environmental scenarios may preclude usage
13. What is linear programming?: A complex mathematical procedure commonly
used for project analysis in engineering and business applications
14. What does linear programming determine?: It can determine an optimum or
best-supply mix to minimize costs
15. What is the movement analysis?: A technique used to analyze personnel
supply, specifically the chain or ripple effect that promotions or job losses have
on the movements of other personnel in an organization
16. What is the vacancy model?: Analyzes flows of personnel throughout the
organization by examining inputs and outputs at each hierarchical or
compensation level
17. What model has more predictive capacity?: The vacancy model
18. What is the bullwhip effect?: Occurs when errors in estimating the supply of
human capital are amplified along the supply chain, resulting in large
overestimates of hiring needs
19. What critical roles does succession management focus on?: CEO, senior
management (execs) and critical roles based on long term value
20. What is succession management?: The systematic process of determining
critical roles within the organization, identifying and evaluating possible
successors, and developing them for these roles
21. What is replacement planning?: The process of identifying short-term and
long-term emergency backups to fill critical positions
22. Replacement planning has been replaced by what?: Succession
management
23. What are the five steps in the succession management process?: 1. Align
succession management plans with strategy
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1. What is employee segmentation?: The grouping of employees based on
characteristics that are relevant to the employee experience such as career
preferences, demographics, work-life preferences, or benefits
2. What is the skills gap?: A situation in which the supply of a particular form of
human capital available to the firm is inadequate to address the demand
3. Retention is greatly enhanced by?: - Effective communication
- Facilitating an enjoyable atmosphere
- Formulating and administering performance and compensation systems
4. What is a skills inventory?: An individualized personnel record held on each
employee except those currently in management or professional positions
5. What are items in a skills inventory?:
- Personal information
- Education, training and skills competencies
- Work history
- Performance ratings
- Career information
- Hobbies and interests
6. What is a management inventory?: An individualized personnel record for
managerial, professional, or technical personnel that includes all elements in the
skills inventory with the addition of information on specialized duties,
responsibilities, and accountabilities
7. What is in a management inventory?:
- A history of management or professional jobs held
- A record of management or professional training courses and dates
- Key accountabilities for current job
- Assessment centre and appraisal data
- Professional and industry association memberships
8. What is the Markov Model?: A model that produces a series of matrices that
detail the various patterns of movement to and from the various jobs in the
organization
9. What are the Markov Model assumptions?:
- Patterns are historical
- Model requires transitional probabilities
- Sequence of movement between jobs are called Markov chains
- Vacancies create a multiplier effect
1/9
, Strategic Human Resources Planning Final Exam
- Movement is tracked annually
10. What are transitional probabilities?: The proportion of employees who
have historically resided in a given employment state divided by the total number
of employees
11. The Markov model is excellent for determining what?: - Number of
personnel who move annually
- Number of external hires required
- Movement patterns and expected duration in specified jobs
12. The Markov Model depends on what?: Stable transitional probabilities, so
unstable environmental scenarios may preclude usage
13. What is linear programming?: A complex mathematical procedure commonly
used for project analysis in engineering and business applications
14. What does linear programming determine?: It can determine an optimum or
best-supply mix to minimize costs
15. What is the movement analysis?: A technique used to analyze personnel
supply, specifically the chain or ripple effect that promotions or job losses have
on the movements of other personnel in an organization
16. What is the vacancy model?: Analyzes flows of personnel throughout the
organization by examining inputs and outputs at each hierarchical or
compensation level
17. What model has more predictive capacity?: The vacancy model
18. What is the bullwhip effect?: Occurs when errors in estimating the supply of
human capital are amplified along the supply chain, resulting in large
overestimates of hiring needs
19. What critical roles does succession management focus on?: CEO, senior
management (execs) and critical roles based on long term value
20. What is succession management?: The systematic process of determining
critical roles within the organization, identifying and evaluating possible
successors, and developing them for these roles
21. What is replacement planning?: The process of identifying short-term and
long-term emergency backups to fill critical positions
22. Replacement planning has been replaced by what?: Succession
management
23. What are the five steps in the succession management process?: 1. Align
succession management plans with strategy
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