,HUMAN RESOURCE
MANAGEMENT FOR THE
HOSPITALITY AND
TOURISM INDUSTRIES
,This page intentionally left blank
, HUMAN
RESOURCE
MANAGEMENT
FOR THE
HOSPITALITY
AND TOURISM
INDUSTRIES
Dennis Nickson
Deputy Head of Department, Department of Human Resource
Management, Strathclyde Business School, University
of Strathclyde, Glasgow, Scotland
AMSTERDAM • BOSTON • HEIDELBERG • LONDON • NEW YORK • OXFORD
PARIS • SAN DIEGO • SAN FRANCISCO • SINGAPORE • SYDNEY • TOKYO
Butterworth-Heinemann is an imprint of Elsevier
MANAGEMENT FOR THE
HOSPITALITY AND
TOURISM INDUSTRIES
,This page intentionally left blank
, HUMAN
RESOURCE
MANAGEMENT
FOR THE
HOSPITALITY
AND TOURISM
INDUSTRIES
Dennis Nickson
Deputy Head of Department, Department of Human Resource
Management, Strathclyde Business School, University
of Strathclyde, Glasgow, Scotland
AMSTERDAM • BOSTON • HEIDELBERG • LONDON • NEW YORK • OXFORD
PARIS • SAN DIEGO • SAN FRANCISCO • SINGAPORE • SYDNEY • TOKYO
Butterworth-Heinemann is an imprint of Elsevier
