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IGCSE Business organizational structure Exam practice notes

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This document encompasses complete summary of the unit Business organizational structure in IGCSE Business. Including Flat, Tall, Decentralized and Centralized organizational structure

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Organizational Structures


The Need for an Organizational Structure
An effective organizational structure is essential for business efficiency. It defines roles,
responsibilities, and reporting structures.

●​ Chain of command – Understanding of who to report to.
●​ Delegation – The process in which a manager gives subordinates the authority to
complete a task.
●​ Span of control – How many subordinates directly work under a manager.
●​ Clear structure – Understanding of different job roles.
●​ Delayering – Removing layers of management to create a flatter organizational
structure.


Tall Structure vs. Flat Structure

Tall Structure
A tall structure has multiple levels of management and a long chain of command.

●​ Long chain of command (top-down approach).
●​ Narrow span of control.
●​ Many layers of management.
●​ More opportunities for promotion, leading to greater staff motivation.
●​ High degree of supervision as each manager has a limited number of employees.
●​ Employees receive more support from their line manager.

Flat Structure
A flat structure has fewer management layers, making communication and decision-making
faster.

●​ Short chain of command.
●​ Wide span of control.
●​ Few layers of management.
●​ Faster communication due to fewer levels of hierarchy.
●​ Quicker decision-making and responsiveness to change.
●​ Lower wage costs due to fewer managers.
●​ Employees are empowered to work independently.

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