ORGB 364 EXAM | QUESTIONS & ANSWER
j j j j j j
S (VERIFIED) | LATEST UPDATE | GRADED
j j j j j j j
A+
Definejorganizationaljbehaviour
j
CorrectjAnswer: OBjisjthejstudyjofjwhatjpeoplejthink,jfeeljandjdojinjandjaround
organizations.
Definejorganizations
CorrectjAnswer: Organizationsjarejgroupsjofjpeoplejwhojworkjinterdependently
towardjsomejpurposed
WhyjisjOBjimportant?j(3)
CorrectjAnswer: ojComprehendjandjpredictjworkjevents
o Adoptjmorejaccuratejpersonaljtheories
o Influencejorganizationaljevents
Listjopportunitiesjandjchallengesjofjtechnologicaljchange
CorrectjAnswer: -jimprovedjefficiency,jinteractivityjandjwell-being
-alteredjthejcommunicationjpatternsjandjpowerjdynamicsjatjwork,jandjhasjaffectedjour
non-workjtime,jattentionjspan,jandjtechno-stress.
whatjhasjcausedjglobalizationjtojbecomejmorejintensejoverjtime?
1
,CorrectjAnswer: Informationjtechnologyjandjtransportationjsystems
whatjisjthejemergingjemploymentjrelationshipjtrend?
CorrectjAnswer: Thejblurringjofjworkjandjnon-workjtimejandjthejassociatedjcalljfor
morejwork-lifejbalance
whatjarejsomejadvantagesjandjdisadvantagesjofjtelework?
CorrectjAnswer: advantages:jemployeesjexperiencejbetterjwork-lifejbalance,jhigher
productivityjduejtojreducedjstress,jreducedjgreenhousejgasjemissionsjandjoffice
expenses
disadvantages:jmorejsocialjisolation,jweakerjrelationshipsjwithjco-workers,jlessjword-
of-mouthjinfojwhichjimpactsjrelationshipsjandjpromotionaljopportunities
Diversityjadvantagesjandjchallenges
CorrectjAnswer: improvejcreativityjandjdecisionjmaking,jandjprovidejbetter
awarenessjandjresponsejtojdiversejcommunities.
Challengesjincludejdysfunctionaljconflictjandjslowerjteamjdevelopment.
whatjarejthej4janchorsjwhichjOBjknowledgejisjbased?jBrieflyjdescribejeach
CorrectjAnswer: -jMultidisciplinaryjanchor:jknowledgejshouldjcomejfromjother
disciplinesjandjnotjjustjfromjitsjownjisolatedjresearchjbase
- Systematicjresearchjanchor:jOBjknowledgejshouldjbejdevelopedjusingjsound
researchjmethodsjconsistentjwithjevidence-basedjmanagement
2
,- Contingencyjanchor:jstatesjthatjOBjtheoriesjneedjtojconsiderjthatjtherejwilljbe
differentjconsequencesjinjdifferentjsituations
- Multiplejlevelsjofjanalysisjanchor:jstatesjthatjOBjtopicsjmayjbejviewedjfromjthe
individual,jteamjandjorganizationjlevelsjofjanalysis
listjthej3jwaysjorganizationsjmaintainjajgoodj"fit"jwithinjanjenvironment
CorrectjAnswer: -adaptingjtojthejenvironment
-influencingjthejenvironment
-movingjtojajmorejfavourablejenvironment
whatjdoesjintellectualjcapitaljconsistjof?j(3)jBrieflyjdescribejeach
CorrectjAnswer: -humanjcapitalj(knowledge,jskillsjandjabilitiesjthatjemployeesjcarry
aroundjinjtheirjheads=jcompetitivejadvantage)
-structuraljcapitalj(knowledgejcapturedjandjretainedjinjanjorganizationsjsystemsjand
structures)
-relationshipjcapitalj(valuejderivedjfromjanjorganizationsjrelationshipjwithjcustomers,
suppliersjandjothersjwhojaddjmutualjvalue)
whatjarejthej4jMostjwidelyjidentifiedjHPWP's?
CorrectjAnswer: employeejinvolvement,jjobjautonomy,jdevelopingjemployee
competencies,jandjperformance/jskill-basedjrewards
howjdoesjHPWPjimprovejorganizationaljeffectiveness?j3
3
, CorrectjAnswer: HPWPsjimprovejorganizationaljeffectivenessjbyjbuildingjhuman
capital,jincreasingjadaptabilityjandjstrengtheningjemployeejmotivationjandjattitudes
Whatjarejthej4jperspectivesjofjorganizationaljeffectiveness?
CorrectjAnswer: -openjsystemsjperspective
-organizationaljlearningjperspective
-high-performancejworkjpracticesjperspective
-stakeholdersjperspective
whatjisjopenjsystemsjperspective?
CorrectjAnswer: viewsjorganizationsjasjcomplexjorganismsjthatjlivejwithinjan
externaljenvironment.jDependjonjexternaljenvironmentjforjresources,jthenjuse
organizationaljsubsystemsjtojtransportjthejresourcesjintojoutputs
whatjisjthejorganizationaljlearningjperspective?
CorrectjAnswer: statesjthatjorganizationsjarejeffectivejwhenjtheyjfindjwaysjto
acquire,jshare,jusejandjstorejknowledgej(intellectualjcapital)
whatjisjthejhigh-performancejworkjpracticesjperspective?
CorrectjAnswer: identifiesjajbundlejofjsystemsjandjstructuresjtojleveragejworkforce
potential.jMostjwidelyjidentifiedjHPWP'sjarejemployeejinvolvement,jjobjautonomy,
developingjemployeejcompetencies,jandjperformance/jskill-basedjrewards
4
j j j j j j
S (VERIFIED) | LATEST UPDATE | GRADED
j j j j j j j
A+
Definejorganizationaljbehaviour
j
CorrectjAnswer: OBjisjthejstudyjofjwhatjpeoplejthink,jfeeljandjdojinjandjaround
organizations.
Definejorganizations
CorrectjAnswer: Organizationsjarejgroupsjofjpeoplejwhojworkjinterdependently
towardjsomejpurposed
WhyjisjOBjimportant?j(3)
CorrectjAnswer: ojComprehendjandjpredictjworkjevents
o Adoptjmorejaccuratejpersonaljtheories
o Influencejorganizationaljevents
Listjopportunitiesjandjchallengesjofjtechnologicaljchange
CorrectjAnswer: -jimprovedjefficiency,jinteractivityjandjwell-being
-alteredjthejcommunicationjpatternsjandjpowerjdynamicsjatjwork,jandjhasjaffectedjour
non-workjtime,jattentionjspan,jandjtechno-stress.
whatjhasjcausedjglobalizationjtojbecomejmorejintensejoverjtime?
1
,CorrectjAnswer: Informationjtechnologyjandjtransportationjsystems
whatjisjthejemergingjemploymentjrelationshipjtrend?
CorrectjAnswer: Thejblurringjofjworkjandjnon-workjtimejandjthejassociatedjcalljfor
morejwork-lifejbalance
whatjarejsomejadvantagesjandjdisadvantagesjofjtelework?
CorrectjAnswer: advantages:jemployeesjexperiencejbetterjwork-lifejbalance,jhigher
productivityjduejtojreducedjstress,jreducedjgreenhousejgasjemissionsjandjoffice
expenses
disadvantages:jmorejsocialjisolation,jweakerjrelationshipsjwithjco-workers,jlessjword-
of-mouthjinfojwhichjimpactsjrelationshipsjandjpromotionaljopportunities
Diversityjadvantagesjandjchallenges
CorrectjAnswer: improvejcreativityjandjdecisionjmaking,jandjprovidejbetter
awarenessjandjresponsejtojdiversejcommunities.
Challengesjincludejdysfunctionaljconflictjandjslowerjteamjdevelopment.
whatjarejthej4janchorsjwhichjOBjknowledgejisjbased?jBrieflyjdescribejeach
CorrectjAnswer: -jMultidisciplinaryjanchor:jknowledgejshouldjcomejfromjother
disciplinesjandjnotjjustjfromjitsjownjisolatedjresearchjbase
- Systematicjresearchjanchor:jOBjknowledgejshouldjbejdevelopedjusingjsound
researchjmethodsjconsistentjwithjevidence-basedjmanagement
2
,- Contingencyjanchor:jstatesjthatjOBjtheoriesjneedjtojconsiderjthatjtherejwilljbe
differentjconsequencesjinjdifferentjsituations
- Multiplejlevelsjofjanalysisjanchor:jstatesjthatjOBjtopicsjmayjbejviewedjfromjthe
individual,jteamjandjorganizationjlevelsjofjanalysis
listjthej3jwaysjorganizationsjmaintainjajgoodj"fit"jwithinjanjenvironment
CorrectjAnswer: -adaptingjtojthejenvironment
-influencingjthejenvironment
-movingjtojajmorejfavourablejenvironment
whatjdoesjintellectualjcapitaljconsistjof?j(3)jBrieflyjdescribejeach
CorrectjAnswer: -humanjcapitalj(knowledge,jskillsjandjabilitiesjthatjemployeesjcarry
aroundjinjtheirjheads=jcompetitivejadvantage)
-structuraljcapitalj(knowledgejcapturedjandjretainedjinjanjorganizationsjsystemsjand
structures)
-relationshipjcapitalj(valuejderivedjfromjanjorganizationsjrelationshipjwithjcustomers,
suppliersjandjothersjwhojaddjmutualjvalue)
whatjarejthej4jMostjwidelyjidentifiedjHPWP's?
CorrectjAnswer: employeejinvolvement,jjobjautonomy,jdevelopingjemployee
competencies,jandjperformance/jskill-basedjrewards
howjdoesjHPWPjimprovejorganizationaljeffectiveness?j3
3
, CorrectjAnswer: HPWPsjimprovejorganizationaljeffectivenessjbyjbuildingjhuman
capital,jincreasingjadaptabilityjandjstrengtheningjemployeejmotivationjandjattitudes
Whatjarejthej4jperspectivesjofjorganizationaljeffectiveness?
CorrectjAnswer: -openjsystemsjperspective
-organizationaljlearningjperspective
-high-performancejworkjpracticesjperspective
-stakeholdersjperspective
whatjisjopenjsystemsjperspective?
CorrectjAnswer: viewsjorganizationsjasjcomplexjorganismsjthatjlivejwithinjan
externaljenvironment.jDependjonjexternaljenvironmentjforjresources,jthenjuse
organizationaljsubsystemsjtojtransportjthejresourcesjintojoutputs
whatjisjthejorganizationaljlearningjperspective?
CorrectjAnswer: statesjthatjorganizationsjarejeffectivejwhenjtheyjfindjwaysjto
acquire,jshare,jusejandjstorejknowledgej(intellectualjcapital)
whatjisjthejhigh-performancejworkjpracticesjperspective?
CorrectjAnswer: identifiesjajbundlejofjsystemsjandjstructuresjtojleveragejworkforce
potential.jMostjwidelyjidentifiedjHPWP'sjarejemployeejinvolvement,jjobjautonomy,
developingjemployeejcompetencies,jandjperformance/jskill-basedjrewards
4
