, TEST BANK FOR MANAGEMENT 7TH EDITION
WILLIAMS
Table .of .Content
1. Management.
2. History .of .Management.
3. Organizational .Environments .and .Cultures.
4. Ethics .and .Social .Responsibility.
5. Planning .and .Decision .Making.
6. Organizational .Strategy.
7. Innovation .and .Change.
8. Global .Management.
9. Designing .Adaptive .Organizations.
10. Managing .Teams.
11. Managing .Human .Resource .Systems.
12. Managing .Individuals .and .a .Diverse .Work .Force.
13. Motivation.
14. Leadership.
15. Managing .Communication.
16. Control.
17. Managing .Information.
18. Managing .Service .and .Manufacturing .Operations.
,Chapter .1: .Management
TRUE/FALSE
1. While .good .management .is .basic .to .starting .and .growing .a .business, .once .some
.measure .of .success .has .been .achieved, .good .management .becomes .less .important.
ANS: . F
Good .management .is .basic .to .starting .a .business, .growing .a .business, .and .maintaining .a .business
.once .it .has .achieved .some .measure .of .success.
PTS: . . 1 DIF: Easy REF: . .6 TOP: . AACSB .Analytic
KEY: . Creation .of .Value
2. Managers .are .responsible .for .doing .the .basic .work .in .the .company.
ANS: . F
The .manager‘s .job .is .not .to .do .the .basic .work .in .the .company, .but .to .help .others .do .their .work.
PTS: . 1 DIF: Easy REF: . 7 TOP: . AACSB .Reflective
.Thinking .KEY: . Creation .of .Value
3. Companies .that .plan .have .larger .profits .and .faster .growth .than .companies .that .don‘t.
ANS: . T PTS: . . 1 DIF: Easy REF: . .9
TOP: . AACSB .Reflective .Thinking KEY: . Creation .of .Value
4. The .classical .functions .of .management .are .(1) .making .things .happen, .(2) .meeting
.the .competition, .(3) .organizing .people, .projects, .and .processes, .and .(4) .leading.
ANS: . F
The .classical .functions .of .management .are .planning, .organizing, .leading, .and .controlling.
PTS: . 1 DIF: Moderate REF: . 8 TOP: . AACSB .Reflective
.Thinking .KEY: . Leadership .Principles .| .HRM .| .Strategy .| .Creation .of .Value
5. According .to .What .Really .Works, .Meta-Analysis, .meta-analysis .is .a .research .tool .that
.combines .the .results .of .a .number .of .research .studies.
ANS: . T PTS: . . 1 DIF: Easy REF: . . 10-11
TOP: . AACSB .Reflective .Thinking KEY: . Creation .of .Value
6. According .to .the .What .Really .Works .box, .meta-analysis .is .useful .for .management .theorists
.and .researchers, .but .it .has .little .value .for .the .practicing .manager.
ANS: . F
Meta-analysis .is .also .useful .for .practicing .managers, .because .it .shows .what .works .and .the .conditions
.under .which .management .techniques .may .work .better .or .worse .in .the .―real .world.‖
, PTS: . 1 DIF: Moderate REF: . 10-11 TOP: . AACSB .Reflective
.Thinking .KEY: . Creation .of .Value
7. Top .managers .are .responsible .for .creating .a .context .for .change .in .the .organization.
ANS: . T PTS: . . 1 DIF: Moderate REF: . . 13-14
TOP: . AACSB .Reflective .Thinking KEY: . Creation .of .Value
8. Top .managers .are .the .managers .responsible .for .facilitating .team .activities .toward
.goal .accomplishment.
ANS: . F
Top .managers .are .executives .responsible .for .the .overall .direction .of .the .organization; .team .leaders .are .the
.managers .responsible .for .facilitating .team .activities .toward .goal .accomplishment.
PTS: . 1 DIF: Moderate REF: . 13-14 .(Exhibit
.1.2) .TOP: . AACSB .Reflective .Thinking KEY: . Group .Dynamics
9. As .the .health-care .team .leader .for .Commerce .Bank, .Emmett .Conlon .is .responsible .for
.facilitating .his .team‘s .performance .and .should .not .be .involved .with .any .employees .outside .of .his
.team.
ANS: . F
Team .leaders .are .responsible .not .only .for .facilitating .team .performance, .but .also .for .acting .as .liaisons
.between .their .teams .and .other .company .teams.
PTS: . 1 DIF: Moderate REF: . 16-17 TOP: . AACSB
.Analytic .KEY: . Group .Dynamics .| .Leadership .Principles
10. Typical .titles .used .for .top .managers .are .general .manager, .plant .manager, .regional .manager,
.and .divisional .manager.
ANS: . F
These .are .typical .titles .for .middle .managers, .not .top .managers. .See .Exhibit .1.2.
PTS: . 1 DIF: Moderate REF: . 13-14 .(Exhibit .1.2)
. TOP: . AACSB .Reflective .Thinking KEY: . Creation .of .Value .|
.HRM
11. First-line .managers .are .responsible .for .setting .objectives .consistent .with .organizational .goals
.and .planning .and .implementing .subunit .strategies .for .achieving .these .objectives.
ANS: . F
This .is .the .responsibility .of .middle .managers. .See .Exhibit .1.2.
PTS: . 1 DIF: Moderate REF: . 15 TOP: . AACSB .Reflective
.Thinking .KEY: . Strategy
12. Bandai, .the .third-largest .toy .maker .in .the .world, .has .embarked .on .a .series .of .acquisitions .in
.an .effort .to .become .the .leading .toy .maker .in .the .world. . The .decision .to .adopt .this .goal .was
.most .likely .made .by .its .top .management.
WILLIAMS
Table .of .Content
1. Management.
2. History .of .Management.
3. Organizational .Environments .and .Cultures.
4. Ethics .and .Social .Responsibility.
5. Planning .and .Decision .Making.
6. Organizational .Strategy.
7. Innovation .and .Change.
8. Global .Management.
9. Designing .Adaptive .Organizations.
10. Managing .Teams.
11. Managing .Human .Resource .Systems.
12. Managing .Individuals .and .a .Diverse .Work .Force.
13. Motivation.
14. Leadership.
15. Managing .Communication.
16. Control.
17. Managing .Information.
18. Managing .Service .and .Manufacturing .Operations.
,Chapter .1: .Management
TRUE/FALSE
1. While .good .management .is .basic .to .starting .and .growing .a .business, .once .some
.measure .of .success .has .been .achieved, .good .management .becomes .less .important.
ANS: . F
Good .management .is .basic .to .starting .a .business, .growing .a .business, .and .maintaining .a .business
.once .it .has .achieved .some .measure .of .success.
PTS: . . 1 DIF: Easy REF: . .6 TOP: . AACSB .Analytic
KEY: . Creation .of .Value
2. Managers .are .responsible .for .doing .the .basic .work .in .the .company.
ANS: . F
The .manager‘s .job .is .not .to .do .the .basic .work .in .the .company, .but .to .help .others .do .their .work.
PTS: . 1 DIF: Easy REF: . 7 TOP: . AACSB .Reflective
.Thinking .KEY: . Creation .of .Value
3. Companies .that .plan .have .larger .profits .and .faster .growth .than .companies .that .don‘t.
ANS: . T PTS: . . 1 DIF: Easy REF: . .9
TOP: . AACSB .Reflective .Thinking KEY: . Creation .of .Value
4. The .classical .functions .of .management .are .(1) .making .things .happen, .(2) .meeting
.the .competition, .(3) .organizing .people, .projects, .and .processes, .and .(4) .leading.
ANS: . F
The .classical .functions .of .management .are .planning, .organizing, .leading, .and .controlling.
PTS: . 1 DIF: Moderate REF: . 8 TOP: . AACSB .Reflective
.Thinking .KEY: . Leadership .Principles .| .HRM .| .Strategy .| .Creation .of .Value
5. According .to .What .Really .Works, .Meta-Analysis, .meta-analysis .is .a .research .tool .that
.combines .the .results .of .a .number .of .research .studies.
ANS: . T PTS: . . 1 DIF: Easy REF: . . 10-11
TOP: . AACSB .Reflective .Thinking KEY: . Creation .of .Value
6. According .to .the .What .Really .Works .box, .meta-analysis .is .useful .for .management .theorists
.and .researchers, .but .it .has .little .value .for .the .practicing .manager.
ANS: . F
Meta-analysis .is .also .useful .for .practicing .managers, .because .it .shows .what .works .and .the .conditions
.under .which .management .techniques .may .work .better .or .worse .in .the .―real .world.‖
, PTS: . 1 DIF: Moderate REF: . 10-11 TOP: . AACSB .Reflective
.Thinking .KEY: . Creation .of .Value
7. Top .managers .are .responsible .for .creating .a .context .for .change .in .the .organization.
ANS: . T PTS: . . 1 DIF: Moderate REF: . . 13-14
TOP: . AACSB .Reflective .Thinking KEY: . Creation .of .Value
8. Top .managers .are .the .managers .responsible .for .facilitating .team .activities .toward
.goal .accomplishment.
ANS: . F
Top .managers .are .executives .responsible .for .the .overall .direction .of .the .organization; .team .leaders .are .the
.managers .responsible .for .facilitating .team .activities .toward .goal .accomplishment.
PTS: . 1 DIF: Moderate REF: . 13-14 .(Exhibit
.1.2) .TOP: . AACSB .Reflective .Thinking KEY: . Group .Dynamics
9. As .the .health-care .team .leader .for .Commerce .Bank, .Emmett .Conlon .is .responsible .for
.facilitating .his .team‘s .performance .and .should .not .be .involved .with .any .employees .outside .of .his
.team.
ANS: . F
Team .leaders .are .responsible .not .only .for .facilitating .team .performance, .but .also .for .acting .as .liaisons
.between .their .teams .and .other .company .teams.
PTS: . 1 DIF: Moderate REF: . 16-17 TOP: . AACSB
.Analytic .KEY: . Group .Dynamics .| .Leadership .Principles
10. Typical .titles .used .for .top .managers .are .general .manager, .plant .manager, .regional .manager,
.and .divisional .manager.
ANS: . F
These .are .typical .titles .for .middle .managers, .not .top .managers. .See .Exhibit .1.2.
PTS: . 1 DIF: Moderate REF: . 13-14 .(Exhibit .1.2)
. TOP: . AACSB .Reflective .Thinking KEY: . Creation .of .Value .|
.HRM
11. First-line .managers .are .responsible .for .setting .objectives .consistent .with .organizational .goals
.and .planning .and .implementing .subunit .strategies .for .achieving .these .objectives.
ANS: . F
This .is .the .responsibility .of .middle .managers. .See .Exhibit .1.2.
PTS: . 1 DIF: Moderate REF: . 15 TOP: . AACSB .Reflective
.Thinking .KEY: . Strategy
12. Bandai, .the .third-largest .toy .maker .in .the .world, .has .embarked .on .a .series .of .acquisitions .in
.an .effort .to .become .the .leading .toy .maker .in .the .world. . The .decision .to .adopt .this .goal .was
.most .likely .made .by .its .top .management.