2/13/25, 1:53 PM NSHC Exam (2025) comprehensive questions and verified answers ( detailed & elaborated) ACTUAL EXAM 2025 TEST!! Flas…
NSHC Exam (2025) comprehensive questions
and verified answers ( detailed & elaborated)
ACTUAL EXAM 2025 TEST!!
Save
Terms in this set (39)
telephonic coaching has edged out face-face
HC Delivery Trends
health coaching.
maintain strict level of privacy and confidentiality,
ensures client fully understands terms of coaching
NSHC's Code of Ethics &
relationship, truthfully identify health coaching
Standards of Practice
qualifications, non judgemental of client's beliefs,
(etc.)
Direct: talker, expresses opinions, fast speech,
impatient
vs
Indirect: Listens, reserved, slow speech, patient
Supporting: shares feelings, informal speech,
contact oriented, active facial expressions
vs
Communication Styles Controlling: Limited sharing of feelings, formal
speech, non-contact preferred, few facial
expressions
RELATER (Supporting/Indirect)
SOCIALIZER (Supporting/Direct)
THINKER (Controlling/Indirect)
DIRECTOR (Controlling/Direct)
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, 2/13/25, 1:53 PM NSHC Exam (2025) comprehensive questions and verified answers ( detailed & elaborated) ACTUAL EXAM 2025 TEST!! Flas…
RELATER (resistance to see new opportunities, need
to be involved, avoidance of risks)
SOCILIZER (need for approval, tendency to dream,
Tendencies That Should
jumping activities)
be Modified & How
THINKER (focus on weakness, need for perfection)
DIRECTOR (need to control, low tolerance of
other's feelings)
1. Not finding out what the client already knows
2. Missing cues that suggest the client's underlyinc
concern
Pitfalls to Avoid
3. Pursuing one's own agenda
4. Ignoring the client's beliefs
5. Not seeking the client's perspective
We only use "evaluative" listening in day-to-day
Cause of a Wandering communication. There is too much time for
Mind & How to Avoid distraction during converstation. Practice "active
listening" by making a conscious effort.
1. Strive to be interested
2. Demonstrate empathy
3. Eliminate noise
4. Stay focused on the client
Strategies When 5. Do not interrupt
Becoming Distracted 6. Be attentive to body language
7. Be patient
8. Acknowledge that you hear what is said
9. Seek clarification when needed
10. Keep your emotions in check
1. Schedule the call
2. Work from an agreed-upon agenda
3. Use active listening skills to enhance call
effectiveness
How to Enhance the
4. Location, location, location
Telephonic Coaching
5. Call, just because...
Experience
6. Avoid using a speaker phone during a coaching
call
7. Avoid mult-tasking
8. Use a script if necessary
https://quizlet.com/1005546980/nshc-exam-2025-comprehensive-questions-and-verified-answers-detailed-elaborated-actual-exam-2025-test-flas… 2/7
NSHC Exam (2025) comprehensive questions
and verified answers ( detailed & elaborated)
ACTUAL EXAM 2025 TEST!!
Save
Terms in this set (39)
telephonic coaching has edged out face-face
HC Delivery Trends
health coaching.
maintain strict level of privacy and confidentiality,
ensures client fully understands terms of coaching
NSHC's Code of Ethics &
relationship, truthfully identify health coaching
Standards of Practice
qualifications, non judgemental of client's beliefs,
(etc.)
Direct: talker, expresses opinions, fast speech,
impatient
vs
Indirect: Listens, reserved, slow speech, patient
Supporting: shares feelings, informal speech,
contact oriented, active facial expressions
vs
Communication Styles Controlling: Limited sharing of feelings, formal
speech, non-contact preferred, few facial
expressions
RELATER (Supporting/Indirect)
SOCIALIZER (Supporting/Direct)
THINKER (Controlling/Indirect)
DIRECTOR (Controlling/Direct)
https://quizlet.com/1005546980/nshc-exam-2025-comprehensive-questions-and-verified-answers-detailed-elaborated-actual-exam-2025-test-flas… 1/7
, 2/13/25, 1:53 PM NSHC Exam (2025) comprehensive questions and verified answers ( detailed & elaborated) ACTUAL EXAM 2025 TEST!! Flas…
RELATER (resistance to see new opportunities, need
to be involved, avoidance of risks)
SOCILIZER (need for approval, tendency to dream,
Tendencies That Should
jumping activities)
be Modified & How
THINKER (focus on weakness, need for perfection)
DIRECTOR (need to control, low tolerance of
other's feelings)
1. Not finding out what the client already knows
2. Missing cues that suggest the client's underlyinc
concern
Pitfalls to Avoid
3. Pursuing one's own agenda
4. Ignoring the client's beliefs
5. Not seeking the client's perspective
We only use "evaluative" listening in day-to-day
Cause of a Wandering communication. There is too much time for
Mind & How to Avoid distraction during converstation. Practice "active
listening" by making a conscious effort.
1. Strive to be interested
2. Demonstrate empathy
3. Eliminate noise
4. Stay focused on the client
Strategies When 5. Do not interrupt
Becoming Distracted 6. Be attentive to body language
7. Be patient
8. Acknowledge that you hear what is said
9. Seek clarification when needed
10. Keep your emotions in check
1. Schedule the call
2. Work from an agreed-upon agenda
3. Use active listening skills to enhance call
effectiveness
How to Enhance the
4. Location, location, location
Telephonic Coaching
5. Call, just because...
Experience
6. Avoid using a speaker phone during a coaching
call
7. Avoid mult-tasking
8. Use a script if necessary
https://quizlet.com/1005546980/nshc-exam-2025-comprehensive-questions-and-verified-answers-detailed-elaborated-actual-exam-2025-test-flas… 2/7
