Page |1
WGU C235 TRAINING & DEVELOPMENT TEST
2025| BRAND NEW ACTUAL EXAM WITH 100%
VERIFIED QUESTIONS AND CORRECT
SOLUTIONS| GUARANTEED VALUE PACK| ACE
YOUR GRADES.
1. What is Hudson's renewal cycle? - correct answer - Hudson's renewal
cycle model is that no matter how well prepared and "gung ho" someone
is at the beginning of their career, there invariably comes a time when
one feels "stuck in the doldrums"
2. Hudson's renewal cycle is applicable to which stage of career
development? - correct answer - Mid career
3. What is a new employee orientation program? - correct answer - The
single most common type of training program. Typically the first training
program a new employee encounters, designed to clarify expectations,
policies, the business model, organizational culture, etc.
4. Benefits of a new employee orientation program - correct answer - (1)
Increased retention (2) Helps employees understanding of company
culture (3) Increased organizational knowledge
, Page |2
5. What 2 types of information do employees need to know as part of
orientation? - correct answer - Organization-level information
Department-level information
6. What are some examples of Organization-level Information - correct
answer - (1 ) Organization overview, including history, mission, vision,
values, culture, and strategy (2) Compensation, employee benefits and
services (3) Safety and accident prevention (4) Physical facilities (e.g.,
cafeteria, workout areas)
7. What are some examples of Department-level Information - correct
answer - (1) Department role, functions, and guiding philosophy (2)
Specific job duties and responsibilities (3) Policies, procedures, rules,
and regulations (4) Performance expectations, including relations with
peers and with other departments
8. Empathy - correct answer - The ability to understand the emotional
makeup of others; skill in treating people according to their emotional
reactions
9. Social Skill - correct answer - Proficiency in managing relations and
building networks; an ability to find common ground and build rapport
10. Interpersonal Skills - correct answer - Inspires and motivates others
and builds relationships
, Page |3
11. Learning Organization - correct answer - A system-level concept
wherein the organization is characterized by its capacity to adapt to
changes in its environment, and it has developed the five disciplines of
systems thinking, mental models, personal mastery, team learning, and
shared vision.
12. Characteristics of a high-performance team - correct answer -
Supportive communication
Rapid response
Creative talents
13. Supervisor/Manager role in the performance management process -
correct answer - Establish goals and expectations. Expectations must be
presented in a clear, mutually understood, and in measurable terms
14. HR's role in the performance management process - correct answer -
To administer organization rewards
15. Key elements of conducting an effective performance review session
- correct answer - (1) Keep effective records (2) actively listen to, the
employee's perspective on his or her performance (3) Providing specific
tips for improving performance
, Page |4
16. Effective method to coach employees - correct answer - Set specific
standards
17. Identify effective/legally defensible performance appraisal practices -
correct answer - (1) Based on job analysis (2) Communication of
performance standards (3) Raters should have ample opportunity to
observe the performance of the ratee (4) Shouldn't rely solely on the
judgment of a single individual without input and checks by others
18. Organization - correct answer - A social unit of people structured and
managed to meet a need or pursue collective goals
19. Human Resource Management - correct answer - Entire set of
activities used by an organization to align its human capital with
organizational objectives and strategies
20. Examples of Intangible Resources - correct answer - Human Capital
Social Capital
Intellectual Capital
Organizational Capability
21. Human Capital - correct answer - Tacit knowledge
Education and experience
Work-related know-how
WGU C235 TRAINING & DEVELOPMENT TEST
2025| BRAND NEW ACTUAL EXAM WITH 100%
VERIFIED QUESTIONS AND CORRECT
SOLUTIONS| GUARANTEED VALUE PACK| ACE
YOUR GRADES.
1. What is Hudson's renewal cycle? - correct answer - Hudson's renewal
cycle model is that no matter how well prepared and "gung ho" someone
is at the beginning of their career, there invariably comes a time when
one feels "stuck in the doldrums"
2. Hudson's renewal cycle is applicable to which stage of career
development? - correct answer - Mid career
3. What is a new employee orientation program? - correct answer - The
single most common type of training program. Typically the first training
program a new employee encounters, designed to clarify expectations,
policies, the business model, organizational culture, etc.
4. Benefits of a new employee orientation program - correct answer - (1)
Increased retention (2) Helps employees understanding of company
culture (3) Increased organizational knowledge
, Page |2
5. What 2 types of information do employees need to know as part of
orientation? - correct answer - Organization-level information
Department-level information
6. What are some examples of Organization-level Information - correct
answer - (1 ) Organization overview, including history, mission, vision,
values, culture, and strategy (2) Compensation, employee benefits and
services (3) Safety and accident prevention (4) Physical facilities (e.g.,
cafeteria, workout areas)
7. What are some examples of Department-level Information - correct
answer - (1) Department role, functions, and guiding philosophy (2)
Specific job duties and responsibilities (3) Policies, procedures, rules,
and regulations (4) Performance expectations, including relations with
peers and with other departments
8. Empathy - correct answer - The ability to understand the emotional
makeup of others; skill in treating people according to their emotional
reactions
9. Social Skill - correct answer - Proficiency in managing relations and
building networks; an ability to find common ground and build rapport
10. Interpersonal Skills - correct answer - Inspires and motivates others
and builds relationships
, Page |3
11. Learning Organization - correct answer - A system-level concept
wherein the organization is characterized by its capacity to adapt to
changes in its environment, and it has developed the five disciplines of
systems thinking, mental models, personal mastery, team learning, and
shared vision.
12. Characteristics of a high-performance team - correct answer -
Supportive communication
Rapid response
Creative talents
13. Supervisor/Manager role in the performance management process -
correct answer - Establish goals and expectations. Expectations must be
presented in a clear, mutually understood, and in measurable terms
14. HR's role in the performance management process - correct answer -
To administer organization rewards
15. Key elements of conducting an effective performance review session
- correct answer - (1) Keep effective records (2) actively listen to, the
employee's perspective on his or her performance (3) Providing specific
tips for improving performance
, Page |4
16. Effective method to coach employees - correct answer - Set specific
standards
17. Identify effective/legally defensible performance appraisal practices -
correct answer - (1) Based on job analysis (2) Communication of
performance standards (3) Raters should have ample opportunity to
observe the performance of the ratee (4) Shouldn't rely solely on the
judgment of a single individual without input and checks by others
18. Organization - correct answer - A social unit of people structured and
managed to meet a need or pursue collective goals
19. Human Resource Management - correct answer - Entire set of
activities used by an organization to align its human capital with
organizational objectives and strategies
20. Examples of Intangible Resources - correct answer - Human Capital
Social Capital
Intellectual Capital
Organizational Capability
21. Human Capital - correct answer - Tacit knowledge
Education and experience
Work-related know-how
