Test bank - for Business Communication Essentials Fundamental Skills for the Mobile-Digital-Social Workplace, 8th edition Courtland L. Bovee, All Chapters Complete Guide A+.pdf

,DOWNLOAD THE Test Bank for Business Communication Essentials Fundamental Ski
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lls for the Mobile Digital Social Workplace 8th Edition
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Bovee

BusinessnCommunicationnEssentials,n8en(Bovee/Thill)
Chaptern2 Collaboration,nInterpersonalnCommunication,nandnBusinessnEtiquette

1) Whichn of n then followingn isn then result n of n peern pressuren that n forcesn teamn membersn ton gon alongn
withn decisionsn theyn reallyn don't n believen in?
A) Hiddenn agendas
B) Learningn opportunities
C) Groupthink
D) Participativen management
E) Collaboration
n Answer:n C

Explanation:n Groupthinkn occursn whenn peern pressuresn causen individualn teamn membersn ton withhol
d n contraryn opinionsn and n ton gon alongn withn decisionsn theyn don't n reallyn believen in.
Learningn Obj:n LO:n 2.1:n List n then advantagesnandndisadvantagesnof nworkingn inn teams,n andn describe
n then characteristicsn of n effectiven teams.

Difficulty:n Easyn Questio
nnCat.:n Concept
AACSB:n n Writtenn and n oraln communication

2) Collaborationn isn best n described n asn what?
A) Activen listening
B) Groupthink
C) Clearlyn agreed n uponn agendas
D) Workingn togethern onn complexn challenges
E) Dependent n onn strongnnonverbaln communicationn skillsn
Answer:n D
Explanation:n Collaboration—workingn togethern ton meet n complexn challenges—
hasn becomen an coren jobn responsibilityn forn roughlyn half n then U.S.n workforce.
Learningn Obj:n LO:n 2.1:n List n then advantagesnandndisadvantagesn ofnworkingninn teams,n and ndescribe
n then characteristicsn of n effectiven teams.

Difficulty:n Easyn Questio
nnCat.:n Concept
AACSB:n n Interpersonaln relationsn and n teamwork




1
Copyright n ©n2019 n Pearson nEducation,nInc.
mynursytest.store

,DOWNLOAD THE Test Bank for Business Communication Essentials Fundamental Ski
n n n n n n n n n

lls for the Mobile Digital Social Workplace 8th Edition
n n n n n n n n

Bovee

3) Teamsn that n bringn togethern peoplen withndiversen specialtiesn given peoplen thenchancen ton increasen t
heirn knowledgen byn increasingn what?
A) Boldness
B) Trust n building
C) Sensen of n community
D) Learningn opportunities
E) Buy-
innfornsolutionsn Answer
:n D
Explanation:n Teamsn that n bringn togethern peoplen withn variousn worknspecialtiesn given peoplen thencha
ncen ton learnn fromn eachn other.
Learningn Obj:n LO:n 2.1:n List n then advantagesnandndisadvantagesnof nworkingn inn teams,n andn describe
n then characteristicsn of n effectiven teams.

Difficulty:n Moderaten Questio
nnCat.:n Application
AACSB:n n Interpersonaln relationsn and n teamwork

4) Participativen management n allowsn employeesn at n anyn leveln of n then organizationn ton don what?
A) Solven long-termn problems
B) Allow n long-termn problem-solvingn teamsn ton flourish
C) Allow n effectiven virtualn teams
D) Increasen effectivenessn of n new n membern orientation
E) Beninvolved n inn thencompany'sn decisionn makingn
Answer:n E
Explanation:n Teamsn aren oftenn at n then coren of n participativenmanagement,n then effort n ton involven e
mployeesn inn then company'sn decisionn making.
Learningn Obj:n LO:n 2.1:n List n then advantagesnandndisadvantagesn ofnworkingninn teams,n and ndescribe
n then characteristicsn of n effectiven teams.

Difficulty:n Moderaten Questio
nnCat.:n Application
AACSB:n n Interpersonaln relationsn and n teamwork

5) Whichn of n then followingn isn an benefit n of n an successfuln team?
A) Diversityn of n views
B) Groupthink
C) Multiplen agendas
D) Low n cost
E) Limited npeernpressure
n Answer:n A

Explanation:n Bringingn an varietyn of n perspectivesn cann improven decisionn making—
asn longn asn thesen diversen viewpointsn aren guided n byn an shared n goal.
Learningn Obj:n LO:n 2.1:n List n then advantagesnandndisadvantagesnof nworkingn inn teams,n andn describe
n then characteristicsn of n effectiven teams.

Difficulty:n Moderaten Questio
nnCat.:n Application
AACSB:n n Interpersonaln relationsn and n teamwork


2
Copyright n ©n2019 n Pearson nEducation,nInc.
mynursytest.store

, DOWNLOAD THE Test Bank for Business Communication Essentials Fundamental Ski
n n n n n n n n n

lls for the Mobile Digital Social Workplace 8th Edition
n n n n n n n n

Bovee

6) Whichn of n then followingn isn an disadvantagen of n workingn inn an team?
A) Limited n knowledge
B) Diversityn of n views
C) Limited n acceptancen of n an solution
D) Lowern performancen levels
E) Cost nof ntimenand nmoneyn
Answer:n E
Explanation:n Aligningn schedules,n arrangingn meetings,n and n coordinatingn individualn partsnofnan pro
ject n cann eat n upn an lot n of n timen and n money.
Learningn Obj:n LO:n 2.1:n List n then advantagesnandndisadvantagesnof nworkingn inn teams,n andn describe
n then characteristicsn of n effectiven teams.

Difficulty:n Moderaten Questio
nnCat.:n Application
AACSB:n n Interpersonaln relationsn and n teamwork

7) Ton maintainn harmonyn inn an group,n somen teamn membersn mayn withhold n unpopularn opinions.n Thisn i
sn knownn asn what?
A) Collaboration
B) Nonn performance
C) Groupthink
D) Hiddenn agendas
E) Participativenmanagement
n Answer:n C

Explanation:n Groupthinkn occursn whenn peern pressuresn causen individualn teamn membersn ton withhol
d n contraryn orn unpopularn opinionsn andntongonalongn withndecisionsn theyndon't nreallyn believen in.n Then re
sult n cann ben decisionsn that n aren worsen thannthen choicesn thenteamn membersn might n haven maden individu
ally.
Learningn Obj:n LO:n 2.1:n List n then advantagesnandndisadvantagesnof nworkingn inn teams,n andn describe
n then characteristicsn of n effectiven teams.

Difficulty:n Moderaten Questio
nnCat.:n Application
AACSB:n n Interpersonaln relationsn and n teamwork




3
Copyright n ©n2019 n Pearson nEducation,nInc.
mynursytest.store