RAM EXAM 22 QUESTIONS AND ANSWERS
What questions are key to finding out what your customer plans to tow? - Answers -
Specific
Class I hitches can tow trailers with a weight rating up to? - Answers - 2000 lbs
What tool slides to show you the vehicle and the vehicle equipped with an available upfit
package? - Answers - Augmented Reality
The learning center offers how-to-tow demonstrations on what site? - Answers - Video
Central
The learning center provides valuable information in the form of Towing and Payload
posters for which vehicles in the RAM lineup? - Answers - All vehicles
What type of hitch allows the ball platform to be removed? - Answers - Receiver
What does the FCA Performance Institute Learning Center feature when providing
excellent towing information? - Answers - Video Central
What type of hitch features a ball platform that is permanently welded to the hitch? -
Answers - Fixed drawbar
Which of the following is included in a vehicles Curb Weight? - Answers - All fluids,
standard equipment and factory installed options
The RAM Body Builders Guide provides a section that includes towing charts with
payload and towing specs, which is? - Answers - Technical Information
For the truck you have selected, which of the following statements is true if a trucks
GVW does NOT exceed the GVWR? - Answers - Capable of properly carrying your
customers load.
Qualifying customers is a key step in what process? - Answers - Sales
Why is it important to know the number of passengers a vehicle will carry? - Answers -
Passenger count and total passenger weight are used in calculating payload.
A trailer with a GTWR up to how many pounds is considered a light-duty trailer? -
Answers - 3,500 lbs
For calculating the tongue weight, what percent of a conventional trailers max weight
rating does the RAM brand recommend? - Answers - 10%
What questions are key to finding out what your customer plans to tow? - Answers -
Specific
Class I hitches can tow trailers with a weight rating up to? - Answers - 2000 lbs
What tool slides to show you the vehicle and the vehicle equipped with an available upfit
package? - Answers - Augmented Reality
The learning center offers how-to-tow demonstrations on what site? - Answers - Video
Central
The learning center provides valuable information in the form of Towing and Payload
posters for which vehicles in the RAM lineup? - Answers - All vehicles
What type of hitch allows the ball platform to be removed? - Answers - Receiver
What does the FCA Performance Institute Learning Center feature when providing
excellent towing information? - Answers - Video Central
What type of hitch features a ball platform that is permanently welded to the hitch? -
Answers - Fixed drawbar
Which of the following is included in a vehicles Curb Weight? - Answers - All fluids,
standard equipment and factory installed options
The RAM Body Builders Guide provides a section that includes towing charts with
payload and towing specs, which is? - Answers - Technical Information
For the truck you have selected, which of the following statements is true if a trucks
GVW does NOT exceed the GVWR? - Answers - Capable of properly carrying your
customers load.
Qualifying customers is a key step in what process? - Answers - Sales
Why is it important to know the number of passengers a vehicle will carry? - Answers -
Passenger count and total passenger weight are used in calculating payload.
A trailer with a GTWR up to how many pounds is considered a light-duty trailer? -
Answers - 3,500 lbs
For calculating the tongue weight, what percent of a conventional trailers max weight
rating does the RAM brand recommend? - Answers - 10%
