,Chapter m1:mNursingmLeadershipmandmManagementmMULTIP
LEmCHOICE
1. According mto mHenrimFayol,mthemfunctionsmofmplanning,morganizing,mcoordinating,mandmcontroll
ing maremconsideredmwhichmaspectmofmmanagement?
a. Roles
b. Process
c. Functions
d. Taxonomy
ANS:mB,mThemmanagementmprocess mincludes mplanning,morganizing,m coordinating,mand mcontrolling. mManagementmroles minclud
eminformationmprocessing,minterpersonalmrelationships,mandmdecisionm making.mManagementmfunctions minclude mplanning,morgani
zing,mstaffing,mdirecting,mcoordinating,mreporting, mandmbudgeting.mAm taxonomym ismamsystemmthatmorders mprinciples mintom amgro
upingmormclassification.
2. Whichmofmthemfollowing mismconsideredma mdecisionalmmanagerialmrole?
a. Disseminator
b. Figurehead
c. Leader
d. Entrepreneur
ANS:mD,mThemdecisionalm managerialmrolesmincludementrepreneur,mdisturbance mhandler,mallocatormof mresources,mand mnegotiato
r.mTheminformationmprocessingmmanagerialmroles mincludemmonitor,mdisseminator,mand mspokesperson.mTheminterpersonalmman
agerialmroles mincludemfigurehead,m leader,mandm liaison.
3. Amnursemmanagermmeetsmregularlymwithmothermnursemmanagers,mparticipatesmonmthemorganiza
tionsmcommittees,mandmattendsmmeetingsmsponsoredmby mprofessionalmorganizationsminmordermtomm
anagemrelationships. mThesemactivitiesmaremconsideredmwhichmfunctionmofma mmanager?
a. Informing
b. Problem msolving
c. Monitoring
d. Networking
ANS:mD,mThemrolemfunctions mtommanagemrelationships maremnetworking,msupporting,mdevelopingmandm mentoring,mmanagingmc
onflict mandmteammbuilding, mmotivatingmandm inspiring,mrecognizing,mand mrewarding.m Themrolemfunctions mtom managemthemwor
kmaremplanningmandmorganizing,mproblemmsolving,mclarifyingmrolesm andmobjectives,minforming,mmonitoring,m consulting,mand
mdelegating.
4. Amnursemwasmrecently mpromotedmto ma mmiddle-
levelmmanager mposition.mThemnursesmtitlemwouldmmostmlikely mbemwhichmofmthemfollowing?
a. First-linemmanager
b. Director
c. Vicempresidentmof mpatientmcaremservices
d. Chief mnursemexecutive
ANS:mB,mA mmiddle-levelmmanagerm ismcalledmamdirector.mAmlow mmanagerial-mlevelmjobm ismcalledmthemfirst-
linemmanager.mA mnurseminm anmexecutivemlevelmrolem ismcalledm amchiefmnursem executivemor mvicempresidentmofmpatientmcaremservi
ces.
5. AmnursemmanagermwhomusesmFrederickmTaylorsmscientificmmanagementmapproach,mwouldmmostmli
kely mfocusmonmwhichmofmthemfollowing?
, a. Generalmprinciples
b. Positionalmauthority
c. Labormproductivity
d. Impersonalmrelations
ANS:mC,mThemareamofmfocus mformscientificmmanagementmismlabor mproductivity.mInmbureaucraticmtheory,mefficiencymis machievedm t
hroughmimpersonalmrelations mwithinmamformalmstructuremand mismbasedmonmpositionalmauthority. mAdministrativemprinciple mtheor
ymconsists mofmprinciples mofmmanagementmthatmaremrelevantmtom anymorganization.
6. According mto mVroomsmTheory mofmMotivation,mforce:
a. ismthemperceived mpossibility mthatmthemgoalmwillmbemachieved.
b. describesmthemamountmof meffortmonemwillmexertmto mreach monesmgoal.
c. describesmpeoplemwho mhavemfreemwillmbutmchoose mto mcomply mwith mordersmthey maremgiven.
d. ismamnaturally mformingmsocialmgroup mthatmcan mbecome mamcontributormto man morganization.
ANS:mB,mAccordingmtomVrooms mTheorymofmMotivation,mForcemdescribes mthemamountmofm effortmone mwill mexertmtomreachmones
mgoal.mValencemspeaks mtomthemlevelmofmattractiveness mormunattractiveness mofmthemgoal.m Expectancymis mthemperceivedmpossibility
mthatmthemgoalmwillmbemachieved.mVrooms mTheory mofmMotivationm canmbe mdemonstratedm inmthemformmofm anmequation:mForcem=
mValencemExpectancym(Vroom,m1964).mThemtheorymproposes mthatmthis mequationm canmhelpm tompredictmthemmotivation,mormforce,m
ofmanmindividualmasmdescribedmbymVroom.
7. According mto mR.mN.mLussier,mmotivation:
a. ismunconsciously mdemonstrated mby mpeople.
b. occursmexternally mto minfluence mbehavior.
c. ismdetermined mby mothersmchoices.
d. occursminternally mto minfluence mbehavior.
ANS:mD,mMotivationmismamprocess mthatmoccursminternallymtom influencemandmdirectmourmbehaviorminmorderm tomsatisfymneeds.mM
otivationmis mnotmexplicitlymdemonstratedmbympeople,mbutmrathermitmisminterpretedmfrommtheirmbehavior.mMotivationmis mwhateve
rminfluences mourmchoicesmandmcreatesmdirection,mintensity, mandmpersistence minmourmbehavior.
8. According mto mR.mN.mLussier,mtheremaremcontentmmotivationmtheoriesmandmprocessmmotiva
tionmtheories.mWhichmofmthemfollowing mismconsideredma mprocessmmotivationmtheory?
a. Equity mtheory
b. Hierarchy mof mneedsmtheory
c. Existence-relatedness-growth m theory
d. Hygiene mmaintenance mand mmotivation mfactors
ANS:mA,mThemprocess mmotivationmtheoriesmaremequitymtheorymand mexpectancymtheory. mThem contentmmotivationmtheories m inclu
demMaslows mhierarchymofmneedsmtheory,mAldefers mexistence-mrelatedness-
growthm(ERG)mtheory,mandmHerzbergs mhygienemmaintenancemfactors mand mmotivationmfactors.
9. Themtheory mthatmincludesmmaintenance mandmmotivationmfactorsmis:
a. Maslowsmhierarchy mof mneeds.
b. Herzbergsmtwo-factormtheory.
c. McGregorsmtheory mXmand mtheory mY.
d. Ouchismtheory mZ.
, ANS:mB,mThemtwo-
factormtheorymofmmotivationmincludes mmotivationm andmmaintenancemfactors.mMaslows mhierarchymof mneeds mincludes mthemfollowi
ngmneeds:mphysiological,msafety,msecurity,mbelonging,m andmself-
actualization.mInmtheorymX,memployees mprefermsecurity,mdirection,mandm minimal mresponsibility.mInm theorymY,memployees menjo
ymtheirmwork,mshow mself-
controlmandmdiscipline,maremable mtomcontributemcreatively,mandm aremmotivatedmbymties mtomthemgroup,morganization,m andmthemwor
kmitself.mThemfocus mofmtheorymZmismcollectivemdecisionmmakingmand mlong-
termmemploymentmthatminvolves mslowermpromotions mandmless mdirectmsupervision.
10. Amnursemismappointedmtomamleadershipmpositionminmthemlocalmhospital.mThemnursesmpositionmwoul
dmbemconsideredmwhichmofmthemfollowing?
a. Informalmleadership
b. Formalmleadership
c. Leadership
d. Management
ANS:mB,mFormalmleadershipmismbasedmonmoccupyingmamposition minman morganization.mInformalmleadership mismshownmbymanmind
ividualmwhomdemonstrates mleadershipmoutsidemthemscopemofmamformalmleadership mrolemorm asmammembermofmamgroup.m Leadershi
pmismamprocess mofminfluencemwherebymthemleader minfluences mothers mtowardmgoalmachievement.mManagementmismamprocess mtom a
chievemorganizationalmgoals.
11. Amnursing minstructor mismevaluating mwhether mthemnursingmstudentsmunderstandmthemthr
eemfundamentalmqualitiesmthatmleadersmshare.mAccording mtomBennismandmNanus,mthemfunda
mentalmqualitiesmofmeffective mleadersmare:
a. guided mvision,mpassion,mand mintegrity.
b. knowledge mof mself,mhonesty,mand mmaturity.
c. intelligence,mself-confidence, mand mdetermination.
d. honesty,mself-awareness,mand msociability.
ANS:mABennis mandmNanus mlistmguided mvision,mpassion,mandm integritymasmfundamentalmqualities mofmeffectivem leaders.mKnowl
edgemofmself,m honestymand mmaturity;mintelligence,mself-confidencemand mdetermination;mself-
awareness mandmsociabilitymaremallmdesirablem traits minm leaders masmwellm as minmothers.
12. Themsix mtraitsmidentifiedmby mKirkpatrickmandmLockemthatmseparate mleadersmfrommnon-
leadersmwere:
a. respectability, mtrustworthiness, mflexibility,m self-confidence, mintelligence,msociability.
b. self-
confidence,mprogressionmofmexperiences,minfluencemofmothers,mpersonalmlifemfactors,mhonesty,md
rive.
c. intelligence,mself-confidence, m determination, mintegrity,m sociability,mhonesty.
d. drive,mdesiremto mlead,mhonesty,mself-confidence, mcognitive mability,mknowledge mof mbusiness.
ANS:mD,mResearchmbymKirkpatrickmandmLockemconcluded mthatmleaders mpossess msixmtraits:mdrive,mdesire mtomlead,mhonesty,ms
elf-
mconfidence,mcognitivemability,mand mknowledgemofmthe mbusiness.mWoods midentified mfivemdominantmfactors mthat minfluencedmlea
dershipmdevelopment:mself-
confidence,minnatemqualities,mprogressionmofmexperience,minfluence mofmsignificantmothers,m andmpersonal mlifemfactors.mStogdil
lmidentifiedmthemfollowingmtraits mofmam leader:m intelligence,mself-
mconfidence,mdetermination,mintegrity,mandmsociability. mMurphymandmDeBackmidentifiedmthemfollowing mleaderm characteristic
s:mcaring,mrespectability,mtrustworthiness,mandmflexibility.
13. Amnursemmanagermwho musesmamleadershipmstylemthatmismparticipatory mandmwheremautho
rity mismdelegatedmtomothersmismmostmlikely musing mwhichmofmthemfollowing mleadershipmstyles
?
a. Autocratic
b. Democratic
c. Laissez-faire
LEmCHOICE
1. According mto mHenrimFayol,mthemfunctionsmofmplanning,morganizing,mcoordinating,mandmcontroll
ing maremconsideredmwhichmaspectmofmmanagement?
a. Roles
b. Process
c. Functions
d. Taxonomy
ANS:mB,mThemmanagementmprocess mincludes mplanning,morganizing,m coordinating,mand mcontrolling. mManagementmroles minclud
eminformationmprocessing,minterpersonalmrelationships,mandmdecisionm making.mManagementmfunctions minclude mplanning,morgani
zing,mstaffing,mdirecting,mcoordinating,mreporting, mandmbudgeting.mAm taxonomym ismamsystemmthatmorders mprinciples mintom amgro
upingmormclassification.
2. Whichmofmthemfollowing mismconsideredma mdecisionalmmanagerialmrole?
a. Disseminator
b. Figurehead
c. Leader
d. Entrepreneur
ANS:mD,mThemdecisionalm managerialmrolesmincludementrepreneur,mdisturbance mhandler,mallocatormof mresources,mand mnegotiato
r.mTheminformationmprocessingmmanagerialmroles mincludemmonitor,mdisseminator,mand mspokesperson.mTheminterpersonalmman
agerialmroles mincludemfigurehead,m leader,mandm liaison.
3. Amnursemmanagermmeetsmregularlymwithmothermnursemmanagers,mparticipatesmonmthemorganiza
tionsmcommittees,mandmattendsmmeetingsmsponsoredmby mprofessionalmorganizationsminmordermtomm
anagemrelationships. mThesemactivitiesmaremconsideredmwhichmfunctionmofma mmanager?
a. Informing
b. Problem msolving
c. Monitoring
d. Networking
ANS:mD,mThemrolemfunctions mtommanagemrelationships maremnetworking,msupporting,mdevelopingmandm mentoring,mmanagingmc
onflict mandmteammbuilding, mmotivatingmandm inspiring,mrecognizing,mand mrewarding.m Themrolemfunctions mtom managemthemwor
kmaremplanningmandmorganizing,mproblemmsolving,mclarifyingmrolesm andmobjectives,minforming,mmonitoring,m consulting,mand
mdelegating.
4. Amnursemwasmrecently mpromotedmto ma mmiddle-
levelmmanager mposition.mThemnursesmtitlemwouldmmostmlikely mbemwhichmofmthemfollowing?
a. First-linemmanager
b. Director
c. Vicempresidentmof mpatientmcaremservices
d. Chief mnursemexecutive
ANS:mB,mA mmiddle-levelmmanagerm ismcalledmamdirector.mAmlow mmanagerial-mlevelmjobm ismcalledmthemfirst-
linemmanager.mA mnurseminm anmexecutivemlevelmrolem ismcalledm amchiefmnursem executivemor mvicempresidentmofmpatientmcaremservi
ces.
5. AmnursemmanagermwhomusesmFrederickmTaylorsmscientificmmanagementmapproach,mwouldmmostmli
kely mfocusmonmwhichmofmthemfollowing?
, a. Generalmprinciples
b. Positionalmauthority
c. Labormproductivity
d. Impersonalmrelations
ANS:mC,mThemareamofmfocus mformscientificmmanagementmismlabor mproductivity.mInmbureaucraticmtheory,mefficiencymis machievedm t
hroughmimpersonalmrelations mwithinmamformalmstructuremand mismbasedmonmpositionalmauthority. mAdministrativemprinciple mtheor
ymconsists mofmprinciples mofmmanagementmthatmaremrelevantmtom anymorganization.
6. According mto mVroomsmTheory mofmMotivation,mforce:
a. ismthemperceived mpossibility mthatmthemgoalmwillmbemachieved.
b. describesmthemamountmof meffortmonemwillmexertmto mreach monesmgoal.
c. describesmpeoplemwho mhavemfreemwillmbutmchoose mto mcomply mwith mordersmthey maremgiven.
d. ismamnaturally mformingmsocialmgroup mthatmcan mbecome mamcontributormto man morganization.
ANS:mB,mAccordingmtomVrooms mTheorymofmMotivation,mForcemdescribes mthemamountmofm effortmone mwill mexertmtomreachmones
mgoal.mValencemspeaks mtomthemlevelmofmattractiveness mormunattractiveness mofmthemgoal.m Expectancymis mthemperceivedmpossibility
mthatmthemgoalmwillmbemachieved.mVrooms mTheory mofmMotivationm canmbe mdemonstratedm inmthemformmofm anmequation:mForcem=
mValencemExpectancym(Vroom,m1964).mThemtheorymproposes mthatmthis mequationm canmhelpm tompredictmthemmotivation,mormforce,m
ofmanmindividualmasmdescribedmbymVroom.
7. According mto mR.mN.mLussier,mmotivation:
a. ismunconsciously mdemonstrated mby mpeople.
b. occursmexternally mto minfluence mbehavior.
c. ismdetermined mby mothersmchoices.
d. occursminternally mto minfluence mbehavior.
ANS:mD,mMotivationmismamprocess mthatmoccursminternallymtom influencemandmdirectmourmbehaviorminmorderm tomsatisfymneeds.mM
otivationmis mnotmexplicitlymdemonstratedmbympeople,mbutmrathermitmisminterpretedmfrommtheirmbehavior.mMotivationmis mwhateve
rminfluences mourmchoicesmandmcreatesmdirection,mintensity, mandmpersistence minmourmbehavior.
8. According mto mR.mN.mLussier,mtheremaremcontentmmotivationmtheoriesmandmprocessmmotiva
tionmtheories.mWhichmofmthemfollowing mismconsideredma mprocessmmotivationmtheory?
a. Equity mtheory
b. Hierarchy mof mneedsmtheory
c. Existence-relatedness-growth m theory
d. Hygiene mmaintenance mand mmotivation mfactors
ANS:mA,mThemprocess mmotivationmtheoriesmaremequitymtheorymand mexpectancymtheory. mThem contentmmotivationmtheories m inclu
demMaslows mhierarchymofmneedsmtheory,mAldefers mexistence-mrelatedness-
growthm(ERG)mtheory,mandmHerzbergs mhygienemmaintenancemfactors mand mmotivationmfactors.
9. Themtheory mthatmincludesmmaintenance mandmmotivationmfactorsmis:
a. Maslowsmhierarchy mof mneeds.
b. Herzbergsmtwo-factormtheory.
c. McGregorsmtheory mXmand mtheory mY.
d. Ouchismtheory mZ.
, ANS:mB,mThemtwo-
factormtheorymofmmotivationmincludes mmotivationm andmmaintenancemfactors.mMaslows mhierarchymof mneeds mincludes mthemfollowi
ngmneeds:mphysiological,msafety,msecurity,mbelonging,m andmself-
actualization.mInmtheorymX,memployees mprefermsecurity,mdirection,mandm minimal mresponsibility.mInm theorymY,memployees menjo
ymtheirmwork,mshow mself-
controlmandmdiscipline,maremable mtomcontributemcreatively,mandm aremmotivatedmbymties mtomthemgroup,morganization,m andmthemwor
kmitself.mThemfocus mofmtheorymZmismcollectivemdecisionmmakingmand mlong-
termmemploymentmthatminvolves mslowermpromotions mandmless mdirectmsupervision.
10. Amnursemismappointedmtomamleadershipmpositionminmthemlocalmhospital.mThemnursesmpositionmwoul
dmbemconsideredmwhichmofmthemfollowing?
a. Informalmleadership
b. Formalmleadership
c. Leadership
d. Management
ANS:mB,mFormalmleadershipmismbasedmonmoccupyingmamposition minman morganization.mInformalmleadership mismshownmbymanmind
ividualmwhomdemonstrates mleadershipmoutsidemthemscopemofmamformalmleadership mrolemorm asmammembermofmamgroup.m Leadershi
pmismamprocess mofminfluencemwherebymthemleader minfluences mothers mtowardmgoalmachievement.mManagementmismamprocess mtom a
chievemorganizationalmgoals.
11. Amnursing minstructor mismevaluating mwhether mthemnursingmstudentsmunderstandmthemthr
eemfundamentalmqualitiesmthatmleadersmshare.mAccording mtomBennismandmNanus,mthemfunda
mentalmqualitiesmofmeffective mleadersmare:
a. guided mvision,mpassion,mand mintegrity.
b. knowledge mof mself,mhonesty,mand mmaturity.
c. intelligence,mself-confidence, mand mdetermination.
d. honesty,mself-awareness,mand msociability.
ANS:mABennis mandmNanus mlistmguided mvision,mpassion,mandm integritymasmfundamentalmqualities mofmeffectivem leaders.mKnowl
edgemofmself,m honestymand mmaturity;mintelligence,mself-confidencemand mdetermination;mself-
awareness mandmsociabilitymaremallmdesirablem traits minm leaders masmwellm as minmothers.
12. Themsix mtraitsmidentifiedmby mKirkpatrickmandmLockemthatmseparate mleadersmfrommnon-
leadersmwere:
a. respectability, mtrustworthiness, mflexibility,m self-confidence, mintelligence,msociability.
b. self-
confidence,mprogressionmofmexperiences,minfluencemofmothers,mpersonalmlifemfactors,mhonesty,md
rive.
c. intelligence,mself-confidence, m determination, mintegrity,m sociability,mhonesty.
d. drive,mdesiremto mlead,mhonesty,mself-confidence, mcognitive mability,mknowledge mof mbusiness.
ANS:mD,mResearchmbymKirkpatrickmandmLockemconcluded mthatmleaders mpossess msixmtraits:mdrive,mdesire mtomlead,mhonesty,ms
elf-
mconfidence,mcognitivemability,mand mknowledgemofmthe mbusiness.mWoods midentified mfivemdominantmfactors mthat minfluencedmlea
dershipmdevelopment:mself-
confidence,minnatemqualities,mprogressionmofmexperience,minfluence mofmsignificantmothers,m andmpersonal mlifemfactors.mStogdil
lmidentifiedmthemfollowingmtraits mofmam leader:m intelligence,mself-
mconfidence,mdetermination,mintegrity,mandmsociability. mMurphymandmDeBackmidentifiedmthemfollowing mleaderm characteristic
s:mcaring,mrespectability,mtrustworthiness,mandmflexibility.
13. Amnursemmanagermwho musesmamleadershipmstylemthatmismparticipatory mandmwheremautho
rity mismdelegatedmtomothersmismmostmlikely musing mwhichmofmthemfollowing mleadershipmstyles
?
a. Autocratic
b. Democratic
c. Laissez-faire
