TEST BANK m
NURSING LEADERSHIP & MANAGE
m m m
MENT
3rd Edition B
m m
y Patricia Kelly
m m
,NursingmLeadershipm&mManagementm3rdmEditionmbymPatriciamKellymTestmBankmT
ablemof mContents:
Unit mI:mNURSING mLEADERSHIPmAND mMANAGEMENT.
Chapterm1.mNursingmLeadershipmand mManagement.
Chapterm2.mThemHealthcaremEnvironment.
Chapterm3.mOrganizationalmBehaviormand mMagnet mHospitals.
Chapterm4.mBasicmClinicalmHealthcaremEconomics.
Chapterm5.mEvidence-Based mHealthmCare.
Chapterm6.mNursingmand mHealthcaremInformatics.
Chapterm7.mPopulationmBased mHealthcaremPractice.
Unit mII:mLEADERSHIPmAND mMANAGEMENTmOFmTHEmINTERDISCIPLINARY mTEAM.
Chapterm8.mPersonalmand mInterdisciplinarymCommunication.
Chapterm9.mPoliticsmand mConsumermPartnerships.
Chapterm10.mStrategicmPlanningmand morganizingmPatient mCare.
Chapterm11.mEffectivemTeammBuilding.
Chapterm12.mPower.
Chapterm13.mChange,mInnovation,mand mConflict mManagement.
Unit mIII:mLEADERSHIPmAND mMANAGEMENTmOFmPATIENT-mCENTERED mCARE.
Chapterm14.mBudget mConceptsmformPatient mCare.
Chapterm15.mEffectivemStaffing.
Chapterm16.mDelegationmof mPatient mCare.
Chapterm17.mOrganizationmof mPatient mCaremManagement.
Chapterm18.mTimemManagement mand mSettingmPatient mCaremPriorities.
Chapterm19.mPatient mand mHealthmCaremEducation.
Unit mIV:mQUALITY mIMPROVEMENTmOFmPATIENTmOUTCOMES.
Chapterm20.mManagingmOutcomesmUsingmanmOrganizationalmQualitymImprovement mModel.
Chapterm21.mEvidencemBased mStrategiesmtomImprovemPatient mCaremOutcomes.
Chapterm22.mDecisionmMakingmand mCriticalmThinking.
Chapterm23.mLegalmAspectsmof mHealthmCare.
Chapterm24.mEthicalmAspectsmof mHealthmCare.
Chapterm25.mCulture,mGenerationalmDifferences,mand mSpirituality.
Unit mV:mLEADERSHIPmAND mMANAGEMENTmOFmSELFmAND mTHEmFUTURE.
Chapterm26.mCollectivemBargaining.
Chapterm27.mCareermPlanning.
Chapterm28.mNursingmJobmOpportunities.
Chapterm29.mYourmFirst mJob.
Chapterm30.mHealthymLiving:mBalancingmPersonalmand mProfessionalmNeeds.
Chapterm31.mNCLEX mPreparationmand mProfessionalism
.
,Chapter m1:mNursing mLeadershipmandmManagement
m MULTIPLEmCHOICE
1. According mto mHenrimFayol,mthemfunctionsmofmplanning,morganizing,mcoordinating,mandmcontroll
ing maremconsideredmwhichmaspectmofmmanagement?
a. Roles
b. Process
c. Functions
d. Taxonomy
ANS:mB,mThemmanagementmprocess mincludesmplanning,morganizing,m coordinating,mand mcontrolling. mManagementmroles minclude
minformationmprocessing,minterpersonalmrelationships,mandmdecisionmmaking.mManagementmfunctions mincludemplanning,morganizi
ng,mstaffing,mdirecting,mcoordinating,mreporting,mand mbudgeting.mAmtaxonomymism amsystemm thatmorders mprinciples m intoma mgroupi
ngmormclassification.
2. Whichmofmthemfollowing mismconsideredma mdecisionalmmanagerialmrole?
a. Disseminator
b. Figurehead
c. Leader
d. Entrepreneur
ANS:mD,mThemdecisionalmmanagerialmrolesmincludementrepreneur,mdisturbancemhandler,mallocatormofmresources,mandmnegotiator. m
Theminformationmprocessingmmanagerial mrolesm includemmonitor,mdisseminator,m andmspokesperson.mThem interpersonalmmanageria
lmroles mincludemfigurehead,mleader, mandmliaison.
3. Amnursemmanagermmeetsmregularly mwithmothermnursemmanagers,mparticipatesmonmthemorganizati
onsmcommittees,mandmattendsmmeetingsmsponsoredmby mprofessionalmorganizationsminmordermto mm
anagemrelationships. mThesemactivitiesmaremconsideredmwhichmfunctionmofma mmanager?
a. Informing
b. Problem msolving
c. Monitoring
d. Networking
ANS:mD,mThemrolemfunctions mtommanagemrelationships maremnetworking,msupporting,mdevelopingm andmmentoring,m managingmcon
flictmandmteammbuilding,mmotivatingmand minspiring,mrecognizing,mandmrewarding.mThemrolemfunctions mtom managemthemworkmarem
planningmandmorganizing,mproblemmsolving,mclarifying mroles mand mobjectives,minforming,mmonitoring,m consulting,m andmdelegatin
g.
4. Amnursemwasmrecently mpromotedmto ma mmiddle-
levelmmanager mposition.mThemnursesmtitlemwouldmmostmlikely mbemwhichmofmthemfollowing?
a. First-linemmanager
b. Director
c. Vicempresidentmof mpatientmcaremservices
d. Chief mnursemexecutive
ANS:mB,mA mmiddle-levelmmanagermismcalledmamdirector. mA mlow mmanagerial-mlevelm jobmismcalledm themfirst-
linemmanager.mAmnurseminmanmexecutive mlevelmrolemism calledma mchiefmnursemexecutivemormvice mpresidentmofmpatientmcaremservice
s.
5. Amnursemmanager mwhomusesmFrederickmTaylorsmscientificmmanagementmapproach,mwouldmmostmli
kely mfocusmonmwhichmofmthemfollowing?
, a. Generalmprinciples
b. Positionalmauthority
c. Labormproductivity
d. Impersonalmrelations
ANS:mC,mThemareamofmfocus mformscientificmmanagementmismlabormproductivity.mInmbureaucraticmtheory,mefficiencym ismachievedmt
hroughmimpersonalmrelations mwithinmamformalmstructuremand mis mbasedmonmpositionalmauthority.mAdministrativemprinciplem theory
mconsists mofmprinciples mofmmanagementmthatmaremrelevantmtom anymorganization.
6. According mto mVroomsmTheory mofmMotivation,mforce:
a. ismthemperceived mpossibility mthatmthemgoalmwillmbemachieved.
b. describesmthemamountmof meffortmonemwillmexertmto mreach monesmgoal.
c. describesmpeoplemwho mhavemfreemwillmbutmchoose mto mcomply mwith mordersmthey maremgiven.
d. ismamnaturally mformingmsocialmgroup mthatmcan mbecomemamcontributormto man morganization.
ANS:mB,mAccordingmtomVrooms mTheorymofmMotivation,mForcemdescribes mthem amount mofmeffort monemwillmexertm tomreachmones
mgoal.mValencemspeaks mtomthemlevelmofmattractiveness mormunattractiveness mofmthemgoal.m Expectancymis mthemperceivedmpossibility
mthatmthemgoalmwillmbemachieved.mVrooms m TheorymofmMotivationmcan mbemdemonstratedminm themformmofman mequation:m Forcem=
mValencemExpectancym(Vroom,m1964).mThemtheorymproposes mthatmthis mequationm canmhelpmtompredictmthemmotivation,mormforce,m
ofmanmindividualmasmdescribedmbymVroom.
7. According mto mR.mN.mLussier,mmotivation:
a. ismunconsciously mdemonstrated mby mpeople.
b. occursmexternally mto minfluence mbehavior.
c. ismdetermined mby mothersmchoices.
d. occursminternally mto minfluence mbehavior.
ANS:mD,mMotivationmismamprocess mthatmoccursminternallymtominfluencemandmdirectmourmbehaviorminmorderm tomsatisfymneeds.mMoti
vationmismnotmexplicitlymdemonstratedmbympeople, mbutmratherm itmism interpreted mfrommtheirmbehavior.mMotivationmismwhateverm inf
luencesmourmchoicesmandmcreatesmdirection,m intensity,mand mpersistencemin mourmbehavior.
8. According mto mR.mN.mLussier,mtheremaremcontentmmotivationmtheoriesmandmprocessmmotivationmtheo
ries.mWhichmofmthemfollowing mismconsideredma mprocessmmotivationmtheory?
a. Equity mtheory
b. Hierarchy mof mneedsmtheory
c. Existence-relatedness-growth m theory
d. Hygiene mmaintenance mand mmotivation mfactors
ANS:mA,mThemprocess mmotivationmtheoriesmaremequitym theorym andmexpectancymtheory.mThemcontentm motivation mtheories minclud
emMaslows mhierarchymofmneeds mtheory,mAldefers mexistence-mrelatedness-
growthm(ERG)mtheory,mandmHerzbergs mhygienemmaintenancemfactors mandm motivation mfactors.
9. Themtheory mthatmincludesmmaintenance mandmmotivationmfactorsmis:
a. Maslowsmhierarchy mof mneeds.
b. Herzbergsmtwo-factormtheory.
c. McGregorsmtheory mXmand mtheory mY.
d. Ouchismtheory mZ.
NURSING LEADERSHIP & MANAGE
m m m
MENT
3rd Edition B
m m
y Patricia Kelly
m m
,NursingmLeadershipm&mManagementm3rdmEditionmbymPatriciamKellymTestmBankmT
ablemof mContents:
Unit mI:mNURSING mLEADERSHIPmAND mMANAGEMENT.
Chapterm1.mNursingmLeadershipmand mManagement.
Chapterm2.mThemHealthcaremEnvironment.
Chapterm3.mOrganizationalmBehaviormand mMagnet mHospitals.
Chapterm4.mBasicmClinicalmHealthcaremEconomics.
Chapterm5.mEvidence-Based mHealthmCare.
Chapterm6.mNursingmand mHealthcaremInformatics.
Chapterm7.mPopulationmBased mHealthcaremPractice.
Unit mII:mLEADERSHIPmAND mMANAGEMENTmOFmTHEmINTERDISCIPLINARY mTEAM.
Chapterm8.mPersonalmand mInterdisciplinarymCommunication.
Chapterm9.mPoliticsmand mConsumermPartnerships.
Chapterm10.mStrategicmPlanningmand morganizingmPatient mCare.
Chapterm11.mEffectivemTeammBuilding.
Chapterm12.mPower.
Chapterm13.mChange,mInnovation,mand mConflict mManagement.
Unit mIII:mLEADERSHIPmAND mMANAGEMENTmOFmPATIENT-mCENTERED mCARE.
Chapterm14.mBudget mConceptsmformPatient mCare.
Chapterm15.mEffectivemStaffing.
Chapterm16.mDelegationmof mPatient mCare.
Chapterm17.mOrganizationmof mPatient mCaremManagement.
Chapterm18.mTimemManagement mand mSettingmPatient mCaremPriorities.
Chapterm19.mPatient mand mHealthmCaremEducation.
Unit mIV:mQUALITY mIMPROVEMENTmOFmPATIENTmOUTCOMES.
Chapterm20.mManagingmOutcomesmUsingmanmOrganizationalmQualitymImprovement mModel.
Chapterm21.mEvidencemBased mStrategiesmtomImprovemPatient mCaremOutcomes.
Chapterm22.mDecisionmMakingmand mCriticalmThinking.
Chapterm23.mLegalmAspectsmof mHealthmCare.
Chapterm24.mEthicalmAspectsmof mHealthmCare.
Chapterm25.mCulture,mGenerationalmDifferences,mand mSpirituality.
Unit mV:mLEADERSHIPmAND mMANAGEMENTmOFmSELFmAND mTHEmFUTURE.
Chapterm26.mCollectivemBargaining.
Chapterm27.mCareermPlanning.
Chapterm28.mNursingmJobmOpportunities.
Chapterm29.mYourmFirst mJob.
Chapterm30.mHealthymLiving:mBalancingmPersonalmand mProfessionalmNeeds.
Chapterm31.mNCLEX mPreparationmand mProfessionalism
.
,Chapter m1:mNursing mLeadershipmandmManagement
m MULTIPLEmCHOICE
1. According mto mHenrimFayol,mthemfunctionsmofmplanning,morganizing,mcoordinating,mandmcontroll
ing maremconsideredmwhichmaspectmofmmanagement?
a. Roles
b. Process
c. Functions
d. Taxonomy
ANS:mB,mThemmanagementmprocess mincludesmplanning,morganizing,m coordinating,mand mcontrolling. mManagementmroles minclude
minformationmprocessing,minterpersonalmrelationships,mandmdecisionmmaking.mManagementmfunctions mincludemplanning,morganizi
ng,mstaffing,mdirecting,mcoordinating,mreporting,mand mbudgeting.mAmtaxonomymism amsystemm thatmorders mprinciples m intoma mgroupi
ngmormclassification.
2. Whichmofmthemfollowing mismconsideredma mdecisionalmmanagerialmrole?
a. Disseminator
b. Figurehead
c. Leader
d. Entrepreneur
ANS:mD,mThemdecisionalmmanagerialmrolesmincludementrepreneur,mdisturbancemhandler,mallocatormofmresources,mandmnegotiator. m
Theminformationmprocessingmmanagerial mrolesm includemmonitor,mdisseminator,m andmspokesperson.mThem interpersonalmmanageria
lmroles mincludemfigurehead,mleader, mandmliaison.
3. Amnursemmanagermmeetsmregularly mwithmothermnursemmanagers,mparticipatesmonmthemorganizati
onsmcommittees,mandmattendsmmeetingsmsponsoredmby mprofessionalmorganizationsminmordermto mm
anagemrelationships. mThesemactivitiesmaremconsideredmwhichmfunctionmofma mmanager?
a. Informing
b. Problem msolving
c. Monitoring
d. Networking
ANS:mD,mThemrolemfunctions mtommanagemrelationships maremnetworking,msupporting,mdevelopingm andmmentoring,m managingmcon
flictmandmteammbuilding,mmotivatingmand minspiring,mrecognizing,mandmrewarding.mThemrolemfunctions mtom managemthemworkmarem
planningmandmorganizing,mproblemmsolving,mclarifying mroles mand mobjectives,minforming,mmonitoring,m consulting,m andmdelegatin
g.
4. Amnursemwasmrecently mpromotedmto ma mmiddle-
levelmmanager mposition.mThemnursesmtitlemwouldmmostmlikely mbemwhichmofmthemfollowing?
a. First-linemmanager
b. Director
c. Vicempresidentmof mpatientmcaremservices
d. Chief mnursemexecutive
ANS:mB,mA mmiddle-levelmmanagermismcalledmamdirector. mA mlow mmanagerial-mlevelm jobmismcalledm themfirst-
linemmanager.mAmnurseminmanmexecutive mlevelmrolemism calledma mchiefmnursemexecutivemormvice mpresidentmofmpatientmcaremservice
s.
5. Amnursemmanager mwhomusesmFrederickmTaylorsmscientificmmanagementmapproach,mwouldmmostmli
kely mfocusmonmwhichmofmthemfollowing?
, a. Generalmprinciples
b. Positionalmauthority
c. Labormproductivity
d. Impersonalmrelations
ANS:mC,mThemareamofmfocus mformscientificmmanagementmismlabormproductivity.mInmbureaucraticmtheory,mefficiencym ismachievedmt
hroughmimpersonalmrelations mwithinmamformalmstructuremand mis mbasedmonmpositionalmauthority.mAdministrativemprinciplem theory
mconsists mofmprinciples mofmmanagementmthatmaremrelevantmtom anymorganization.
6. According mto mVroomsmTheory mofmMotivation,mforce:
a. ismthemperceived mpossibility mthatmthemgoalmwillmbemachieved.
b. describesmthemamountmof meffortmonemwillmexertmto mreach monesmgoal.
c. describesmpeoplemwho mhavemfreemwillmbutmchoose mto mcomply mwith mordersmthey maremgiven.
d. ismamnaturally mformingmsocialmgroup mthatmcan mbecomemamcontributormto man morganization.
ANS:mB,mAccordingmtomVrooms mTheorymofmMotivation,mForcemdescribes mthem amount mofmeffort monemwillmexertm tomreachmones
mgoal.mValencemspeaks mtomthemlevelmofmattractiveness mormunattractiveness mofmthemgoal.m Expectancymis mthemperceivedmpossibility
mthatmthemgoalmwillmbemachieved.mVrooms m TheorymofmMotivationmcan mbemdemonstratedminm themformmofman mequation:m Forcem=
mValencemExpectancym(Vroom,m1964).mThemtheorymproposes mthatmthis mequationm canmhelpmtompredictmthemmotivation,mormforce,m
ofmanmindividualmasmdescribedmbymVroom.
7. According mto mR.mN.mLussier,mmotivation:
a. ismunconsciously mdemonstrated mby mpeople.
b. occursmexternally mto minfluence mbehavior.
c. ismdetermined mby mothersmchoices.
d. occursminternally mto minfluence mbehavior.
ANS:mD,mMotivationmismamprocess mthatmoccursminternallymtominfluencemandmdirectmourmbehaviorminmorderm tomsatisfymneeds.mMoti
vationmismnotmexplicitlymdemonstratedmbympeople, mbutmratherm itmism interpreted mfrommtheirmbehavior.mMotivationmismwhateverm inf
luencesmourmchoicesmandmcreatesmdirection,m intensity,mand mpersistencemin mourmbehavior.
8. According mto mR.mN.mLussier,mtheremaremcontentmmotivationmtheoriesmandmprocessmmotivationmtheo
ries.mWhichmofmthemfollowing mismconsideredma mprocessmmotivationmtheory?
a. Equity mtheory
b. Hierarchy mof mneedsmtheory
c. Existence-relatedness-growth m theory
d. Hygiene mmaintenance mand mmotivation mfactors
ANS:mA,mThemprocess mmotivationmtheoriesmaremequitym theorym andmexpectancymtheory.mThemcontentm motivation mtheories minclud
emMaslows mhierarchymofmneeds mtheory,mAldefers mexistence-mrelatedness-
growthm(ERG)mtheory,mandmHerzbergs mhygienemmaintenancemfactors mandm motivation mfactors.
9. Themtheory mthatmincludesmmaintenance mandmmotivationmfactorsmis:
a. Maslowsmhierarchy mof mneeds.
b. Herzbergsmtwo-factormtheory.
c. McGregorsmtheory mXmand mtheory mY.
d. Ouchismtheory mZ.
