WGU COM 101 EXAM 2 QUESTIONS & ANSWERS
When engaging in critical listening, one challenges the speaker's message by
evaluating its:
Select one:
a. nonverbal appeal, verbal appeal, engagement
b. clarity, nonverbal appeal, verbal appeal
c. trustworthiness, credibility, message appeal
d. accuracy, meaningfulness, and utility
e. verbal appeal, insight, credibility - Answers - d. accuracy, meaningfulness, and utility
Which of the following is a limitation of short-term memory?
Select one:
a. automatic attention
b. inability to access schema
c. lack of stimulus cues from working memory
d. can only hold five to nine "bits" of information on average - Answers - d. can only hold
five to nine "bits" of information on average
Dante was walking across campus in a hurry. On the way he saw his friend Aarav, who
he hadn't seen in quite some time. Dante stopped and told Aarav his cell phone number
and told him to call him later. Just a few seconds after Dante left, Aarav already had
forgotten the number. This would be because the information only went as far as
Aarav's
Select one:
a. schema.
b. short-term memory.
c. long-term memory.
d. automatic attention. - Answers - b. short-term memory
Children with higher levels of language development are more likely to
Select one:
a. have more efficient working memory.
b. have less efficient working memory.
c. develop better hearing skills.
d. develop less effective hearing skills. - Answers - a. have more efficient working
memory.
Comments such as "Yes" and "I see" provide what type of verbal communicative
response?
Select one:
, a. concern
b. worry
c. affirmation
d. confusion
e. apprehension - Answers - c. affirmation
Which of the following statements about active listening is FALSE?
Select one:
a. Active listening is "involved listening with a purpose."
b. Active listening and empathic listening are exactly the same thing.
c. Active listening is characterized by movement, change, and responsiveness on the
part of the listener.
d. Active listening implies feedback to the speaker. - Answers - b. Active listening and
empathic listening are exactly the same thing.
Tinnitus is something that would be most likely to affect your
Select one:
a. nonverbal gestures.
b. listening.
c. hearing.
d. speaking. - Answers - c. hearing.
College students spend approximately what proportion of their time listening to others
and the mass media?
Select one:
a. 50 percent
b. 25 percent
c. 75 percent
d. 65 percent - Answers - a. 50 percent
Which of the following is an example of hearing rather than listening?
Select one:
a. He heard what she said and responded with an appropriate answer.
b. The sound of firecrackers filled the nighttime air.
c. He heard the sound outside and decided that the noise must have been a car
accident.
d. She heard his cry for help and reacted by immediately calling the rescue squad. -
Answers - b. The sound of firecrackers filled the nighttime air.
"You need to remember this because it will be on the quiz." What type of lecture cue is
this statement?
When engaging in critical listening, one challenges the speaker's message by
evaluating its:
Select one:
a. nonverbal appeal, verbal appeal, engagement
b. clarity, nonverbal appeal, verbal appeal
c. trustworthiness, credibility, message appeal
d. accuracy, meaningfulness, and utility
e. verbal appeal, insight, credibility - Answers - d. accuracy, meaningfulness, and utility
Which of the following is a limitation of short-term memory?
Select one:
a. automatic attention
b. inability to access schema
c. lack of stimulus cues from working memory
d. can only hold five to nine "bits" of information on average - Answers - d. can only hold
five to nine "bits" of information on average
Dante was walking across campus in a hurry. On the way he saw his friend Aarav, who
he hadn't seen in quite some time. Dante stopped and told Aarav his cell phone number
and told him to call him later. Just a few seconds after Dante left, Aarav already had
forgotten the number. This would be because the information only went as far as
Aarav's
Select one:
a. schema.
b. short-term memory.
c. long-term memory.
d. automatic attention. - Answers - b. short-term memory
Children with higher levels of language development are more likely to
Select one:
a. have more efficient working memory.
b. have less efficient working memory.
c. develop better hearing skills.
d. develop less effective hearing skills. - Answers - a. have more efficient working
memory.
Comments such as "Yes" and "I see" provide what type of verbal communicative
response?
Select one:
, a. concern
b. worry
c. affirmation
d. confusion
e. apprehension - Answers - c. affirmation
Which of the following statements about active listening is FALSE?
Select one:
a. Active listening is "involved listening with a purpose."
b. Active listening and empathic listening are exactly the same thing.
c. Active listening is characterized by movement, change, and responsiveness on the
part of the listener.
d. Active listening implies feedback to the speaker. - Answers - b. Active listening and
empathic listening are exactly the same thing.
Tinnitus is something that would be most likely to affect your
Select one:
a. nonverbal gestures.
b. listening.
c. hearing.
d. speaking. - Answers - c. hearing.
College students spend approximately what proportion of their time listening to others
and the mass media?
Select one:
a. 50 percent
b. 25 percent
c. 75 percent
d. 65 percent - Answers - a. 50 percent
Which of the following is an example of hearing rather than listening?
Select one:
a. He heard what she said and responded with an appropriate answer.
b. The sound of firecrackers filled the nighttime air.
c. He heard the sound outside and decided that the noise must have been a car
accident.
d. She heard his cry for help and reacted by immediately calling the rescue squad. -
Answers - b. The sound of firecrackers filled the nighttime air.
"You need to remember this because it will be on the quiz." What type of lecture cue is
this statement?
