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AB NHA Human Resources Exam: Answer Key & Rationale

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AB NHA Human Resources Exam: Answer Key & Rationale

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Eexa M
Course
Eexa m

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1. What does "360-degree feedback" refer to?
A. Employee feedback given by only the manager
B. Feedback collected from a variety of sources, including peers,
subordinates, and managers
C. Feedback that is given during an employee’s exit interview
D. Feedback that is focused solely on personal performance
Answer: B) Feedback collected from a variety of sources, including
peers, subordinates, and managers
Rationale: 360-degree feedback collects performance feedback from
multiple sources to give a comprehensive view of an employee’s
performance.


2. What is the purpose of an exit interview?
A. To assess an employee's job performance
B. To evaluate employee satisfaction upon departure
C. To provide feedback to managers
D. To offer a salary increase
Answer: B) To evaluate employee satisfaction upon departure
Rationale: Exit interviews are used to gather feedback from employees
who are leaving the organization, helping to identify areas for
improvement.

,3. What is an essential component of a successful onboarding process?
A. A formal job interview
B. Initial training on the company’s systems and culture
C. Direct assignment to job duties without supervision
D. Immediate involvement in long-term projects
Answer: B) Initial training on the company’s systems and culture
Rationale: Onboarding should provide new employees with the
necessary training to understand the company’s systems, culture, and
expectations to ensure a smooth transition.


4. Which HR strategy is typically focused on employee well-being and
morale?
A. Compensation management
B. Employee engagement
C. Workforce planning
D. Recruitment
Answer: B) Employee engagement
Rationale: Employee engagement focuses on improving employees'
emotional commitment to their organization, thereby enhancing morale
and overall well-being.


5. Which of the following is NOT a function of Human Resources?

, A. Managing employee benefits
B. Organizing training and development
C. Conducting market research
D. Managing labor relations
Answer: C) Conducting market research
Rationale: While HR functions include managing employee benefits,
training, and labor relations, conducting market research is typically
outside the scope of HR.


6. Which HR function is responsible for ensuring compliance with
labor laws?
A. Recruitment
B. Employee relations
C. Compensation and benefits
D. Legal and compliance
Answer: D) Legal and compliance
Rationale: Legal and compliance departments within HR ensure that
the organization adheres to all relevant labor laws and regulations.


7. Which type of training focuses on improving an employee's
interpersonal and leadership skills?
A. Technical training
B. Soft skills training

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Uploaded on
February 15, 2025
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Written in
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