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AB NHA Exam: Human Resources Questions, Answers & Rationale

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AB NHA Exam: Human Resources Questions, Answers & Rationale

Institution
Eexa M
Course
Eexa m

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1. What is the main purpose of employee training and development?
A. To ensure employees follow company policies
B. To enhance employee skills and knowledge for job effectiveness
C. To increase employee compensation
D. To reduce employee turnover
Answer: B) To enhance employee skills and knowledge for job
effectiveness
Rationale: Training and development aim to improve employee skills
and knowledge to perform their job more efficiently and effectively.


2. What does “employee retention” focus on?
A. Ensuring employees stay with the organization
B. Ensuring employees follow company policies
C. Training employees for future roles
D. Recruiting new talent
Answer: A) Ensuring employees stay with the organization
Rationale: Employee retention focuses on keeping skilled and talented
employees within the organization by creating a positive work
environment and offering growth opportunities.

,3. What is the term for the formal process of aligning an employee’s
goals with organizational objectives?
A. Employee training
B. Goal setting
C. Performance management
D. Career development
Answer: C) Performance management
Rationale: Performance management involves aligning individual goals
with the overall organizational objectives to drive performance.


4. Which of the following is a characteristic of a "high-performance
culture"?
A. Low levels of employee autonomy
B. Focus on individual achievements over team success
C. Strong emphasis on continuous improvement and employee
engagement
D. Lack of training and development opportunities
Answer: C) Strong emphasis on continuous improvement and employee
engagement
Rationale: A high-performance culture promotes ongoing
improvement, employee engagement, and a focus on achieving
organizational goals.

, 5. The process of attracting and selecting candidates for a job is known
as:
A. Recruitment
B. Job analysis
C. Training
D. Employee retention
Answer: A) Recruitment
Rationale: Recruitment refers to the process of attracting, selecting,
and hiring suitable candidates for job vacancies.


6. What does a “flat organizational structure” primarily promote?
A. Clear hierarchy and decision-making
B. Multiple levels of management
C. Greater employee autonomy and fewer management layers
D. Complex communication channels
Answer: C) Greater employee autonomy and fewer management layers
Rationale: A flat organizational structure reduces the number of
management levels, which promotes more autonomy and decision-
making power among employees.


7. What is a major disadvantage of employee specialization?
A. Decreased efficiency
B. Increased job satisfaction

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Course
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