Glynco Study Guide BOP Midterm Exam
Questions With Correct Answers Already
revised.
Federal Tort Claims - ANSWER-1. Individuals must suffer a personal injury property loss
2. Employee must be acting within the scope of their employment
3. Loss caused by a negligent act
Suing the federal Gov. for monetary judgment
Personal Liability (Bivens) - ANSWER-Suing the individual for intentional acts committed by the Gov.
Employee
Allows personal liability for violation an individual's constitutional or civil right
Habeas Corpus Actions - ANSWER-Issues affect the facts or duration of an inmate confinement
Federal Employees Compensation Act (FECA) - ANSWER-Work related personal injury
Administered by Dept of Labor
Diversity - ANSWER-Responding to the needs of different cultures and occupational groups,maximaizing
rentention and productivity
Managing Diversity - ANSWER-Maintain diverse workforce that works together in harmony
The benefits of a diverse workforce - ANSWER-Attract highly qualified candidates, retains develop and
advances the best talent in the organization, increases productivity and efficiency, creates an environment
that works for everyone, makes Bureau of Prison and employee of choice, Support BOP mission statement
,3 Diversity influences our impressions - ANSWER-Make observation, Draw conclusion based on
observations, stereotype,meaning you see a person based upon past experiences, values and attitude
6 strategies for dealing with diversity - ANSWER-Realize the impact of decision and actions, Examine
assumption before actions, Treat people as individuals, Approach diversity as a Win-Win opportunity, No
racial profiling, BOP policy-Non discrimination and standards and of employee conduct
10 qualities of culturally skilled correctional officers - ANSWER-Listening
Communication
Comprehension
Avoid confrontation
Avoid stereotyping
Avoid rash judgement
Willingness to learn about other cultures
Looks for WIN-WIN
Able to be oneself
Respect other and their opinions
Critical thinking - ANSWER-Intellectually disciplined process of actively applying,analyzing, and evaluating
information gathered by observation,experience, reflection
7 virtues of critical thinkers - ANSWER-1. Intellectually honest, well informed, want to get it right,no code of
silence
2. Tolerant,flexible,open minded
3. Maturity of judgement-making the right decision at the right time for the right reasons
4. Organized
5. Analytical -awareness analyzing our surroundings and inmates, and evaluating the threat level of our
environment C.O is internally motivated
6. Self-confidence- make rational decisions
7. Inquisitive-proactive
Personal competencies
1. Self Awareness
,2. Self Regulation
3.Motivation - ANSWER-1. Emotional awareness: knowing internal states, preferences resources
Accurate self- assessment: knowing ones own limit, strengths, and weakness
2. Self control , trustworthiness,consciousness: meets commitment, keep promises and admits mistakes,
adaptability-smoothly handles multiple demands and shifts priorities as needed
3. Achievement drive-strives for improvement, set goals, Commitment your emotional attachment to an
organization. Initiative and optimism-seizes opportunities,not afraid to work hard ,positive responses to any
situation
2 Social Intelligence competencies - ANSWER-1. Empathy: understand others feelings and perspectives,
Leadership Influences, Service Oriented
2. Social Skills: Communication , Conflict management, Chain of a Command, Collaboration and Cooperation
, objectives of Correctional Supervision - ANSWER-1. Legal and human control of inmates, ex. Conducting
,count
2. Protection of life , health , property , and personal safety,sanitation ,security checks
3. Coordination with other parts of the organization
4. Motivate inmates to accomplish task
5. Reinforcement of positive changes in inmates
9 Principles of Correctional Supervision - ANSWER-1. Know your Job
2. Know the limits of your authority
3. Lead by example
4. Be Firm Fair Consistent
5. Give feedback
6. Communicate information and expectations
7. Reinforce positive behavior
8. Avoid negativism
9. DO NOT THREATEN
3 key elements of communication process - ANSWER-1. Sender
2. Message-non verbal factor account for 60-70% message we send
3. Channels:
Sound waves= Verbal
Light waves= non verbal
2 levels of Noises - ANSWER-1. Internal: Mood Attitude
2. Externals: distraction , others sounds
Feedback - ANSWER-What receiver sends back to the sender-closes the loop , make two-way
communication possible
Barriers to communication - ANSWER-Gender , Generational , Geographical, Cultural Background, Religion,
Acronyms and Jargon
Questions With Correct Answers Already
revised.
Federal Tort Claims - ANSWER-1. Individuals must suffer a personal injury property loss
2. Employee must be acting within the scope of their employment
3. Loss caused by a negligent act
Suing the federal Gov. for monetary judgment
Personal Liability (Bivens) - ANSWER-Suing the individual for intentional acts committed by the Gov.
Employee
Allows personal liability for violation an individual's constitutional or civil right
Habeas Corpus Actions - ANSWER-Issues affect the facts or duration of an inmate confinement
Federal Employees Compensation Act (FECA) - ANSWER-Work related personal injury
Administered by Dept of Labor
Diversity - ANSWER-Responding to the needs of different cultures and occupational groups,maximaizing
rentention and productivity
Managing Diversity - ANSWER-Maintain diverse workforce that works together in harmony
The benefits of a diverse workforce - ANSWER-Attract highly qualified candidates, retains develop and
advances the best talent in the organization, increases productivity and efficiency, creates an environment
that works for everyone, makes Bureau of Prison and employee of choice, Support BOP mission statement
,3 Diversity influences our impressions - ANSWER-Make observation, Draw conclusion based on
observations, stereotype,meaning you see a person based upon past experiences, values and attitude
6 strategies for dealing with diversity - ANSWER-Realize the impact of decision and actions, Examine
assumption before actions, Treat people as individuals, Approach diversity as a Win-Win opportunity, No
racial profiling, BOP policy-Non discrimination and standards and of employee conduct
10 qualities of culturally skilled correctional officers - ANSWER-Listening
Communication
Comprehension
Avoid confrontation
Avoid stereotyping
Avoid rash judgement
Willingness to learn about other cultures
Looks for WIN-WIN
Able to be oneself
Respect other and their opinions
Critical thinking - ANSWER-Intellectually disciplined process of actively applying,analyzing, and evaluating
information gathered by observation,experience, reflection
7 virtues of critical thinkers - ANSWER-1. Intellectually honest, well informed, want to get it right,no code of
silence
2. Tolerant,flexible,open minded
3. Maturity of judgement-making the right decision at the right time for the right reasons
4. Organized
5. Analytical -awareness analyzing our surroundings and inmates, and evaluating the threat level of our
environment C.O is internally motivated
6. Self-confidence- make rational decisions
7. Inquisitive-proactive
Personal competencies
1. Self Awareness
,2. Self Regulation
3.Motivation - ANSWER-1. Emotional awareness: knowing internal states, preferences resources
Accurate self- assessment: knowing ones own limit, strengths, and weakness
2. Self control , trustworthiness,consciousness: meets commitment, keep promises and admits mistakes,
adaptability-smoothly handles multiple demands and shifts priorities as needed
3. Achievement drive-strives for improvement, set goals, Commitment your emotional attachment to an
organization. Initiative and optimism-seizes opportunities,not afraid to work hard ,positive responses to any
situation
2 Social Intelligence competencies - ANSWER-1. Empathy: understand others feelings and perspectives,
Leadership Influences, Service Oriented
2. Social Skills: Communication , Conflict management, Chain of a Command, Collaboration and Cooperation
, objectives of Correctional Supervision - ANSWER-1. Legal and human control of inmates, ex. Conducting
,count
2. Protection of life , health , property , and personal safety,sanitation ,security checks
3. Coordination with other parts of the organization
4. Motivate inmates to accomplish task
5. Reinforcement of positive changes in inmates
9 Principles of Correctional Supervision - ANSWER-1. Know your Job
2. Know the limits of your authority
3. Lead by example
4. Be Firm Fair Consistent
5. Give feedback
6. Communicate information and expectations
7. Reinforce positive behavior
8. Avoid negativism
9. DO NOT THREATEN
3 key elements of communication process - ANSWER-1. Sender
2. Message-non verbal factor account for 60-70% message we send
3. Channels:
Sound waves= Verbal
Light waves= non verbal
2 levels of Noises - ANSWER-1. Internal: Mood Attitude
2. Externals: distraction , others sounds
Feedback - ANSWER-What receiver sends back to the sender-closes the loop , make two-way
communication possible
Barriers to communication - ANSWER-Gender , Generational , Geographical, Cultural Background, Religion,
Acronyms and Jargon
