ServiceNow CSA Exam Prep Graded A+
A column in a list represents what in the ServiceNow instance?
A. a record
B. a field
C. a filter
D. a list - ANSWER-B. a field
A field can be added to a table and form by accessing which part of the Form Designer
interface?
A. Form settings
B. Field Navigator
C. Form Views
D. Field Formatter - ANSWER-B. Field Navigator
A filter is a set of conditions applied to a table to help you find and work with a subset of
data. In the Now Platform, filter conditions are also referred to as:
A. Column Headings
B. Field Values
C. Breadcrumbs
D. Title Bars - ANSWER-C. Breadcrumbs
A group is a:
A. set of users who share a common purpose
B. collection of permissions
C. collection of tasks
D. individual to whom you have granted access to your ServiceNow instance
E. set of members to a subscription
F. set of users delegated to perform different tasks - ANSWER-A. set of users who
share a common purpose
A role does not inherit all the permissions of any other roles it includes.
A. True
B. False - ANSWER-B. False
,A role is a:
A. set of users delegated to perform different tasks
B. collection of tasks
C. set of members to a subscription
D. collection of permissions
E. set of users who share a common purpose
F. individual to whom you have grated access to your ServiceNow instance - ANSWER-
D. collection of permissions
ACL's can be defined in what many ways?
A. Conditional Expressions
B. Scripts
C. Roles
D. All of the above - ANSWER-D. All of the above
All users can manage and setup import sets.
A. True
B. False - ANSWER-B. False
Business rules are real time
A. True
B. False - ANSWER-B. False
By default, a report is shared with:
A. All users and groups
B. All roles
C. Only groups that the report creator belongs to
D. The report creator only - ANSWER-D. The report creator only
Can we coalesce multiple fields?
A. True
, B. False - ANSWER-A. True
Client Script on the Task table will be applied to Problem table as well
A. Only if inherit is false
B. Only if inherit is true
C. Always Yes - ANSWER-B. Only if inherit is true
Difference between Business Rule & Client Script?
A. Business rule works on before insert, update and delete in a database & client script
works only on Submit.
B. Business rule works on before or after Insert, update and delete in a database &
client script works on Submit, on change, on Cell Edit & on Load.
C. Business Rule works on Browser side and client scripts works on Server side.
D. There is no difference b/w the two. - ANSWER-B. Business rule works on before or
after Insert, update and delete in a database & client script works on Submit, on
change, on Cell Edit & on Load.
Different form templates can be applied to a form by accessing the:
A. Template creator
B. Template editor
C. Toggle template views
D. Template bar - ANSWER-D. Template bar
Each ServiceNow solution provides its own guided setup. When implementing IT
Service Management (ITSM), where would you navigate in order to update Now
Platform user interface branding, including the company logo and colors?
Select 2 answers from the below.
A. System Properties > Basic Configuration UI16
B. System Properties > My Company
C. Guided Setup > ITSM Guided Setup
D. Team Development > Properties - ANSWER-A. System Properties > Basic
Configuration UI16
C. Guided Setup > ITSM Guided Setup
Elevated roles are available for only one session.
A column in a list represents what in the ServiceNow instance?
A. a record
B. a field
C. a filter
D. a list - ANSWER-B. a field
A field can be added to a table and form by accessing which part of the Form Designer
interface?
A. Form settings
B. Field Navigator
C. Form Views
D. Field Formatter - ANSWER-B. Field Navigator
A filter is a set of conditions applied to a table to help you find and work with a subset of
data. In the Now Platform, filter conditions are also referred to as:
A. Column Headings
B. Field Values
C. Breadcrumbs
D. Title Bars - ANSWER-C. Breadcrumbs
A group is a:
A. set of users who share a common purpose
B. collection of permissions
C. collection of tasks
D. individual to whom you have granted access to your ServiceNow instance
E. set of members to a subscription
F. set of users delegated to perform different tasks - ANSWER-A. set of users who
share a common purpose
A role does not inherit all the permissions of any other roles it includes.
A. True
B. False - ANSWER-B. False
,A role is a:
A. set of users delegated to perform different tasks
B. collection of tasks
C. set of members to a subscription
D. collection of permissions
E. set of users who share a common purpose
F. individual to whom you have grated access to your ServiceNow instance - ANSWER-
D. collection of permissions
ACL's can be defined in what many ways?
A. Conditional Expressions
B. Scripts
C. Roles
D. All of the above - ANSWER-D. All of the above
All users can manage and setup import sets.
A. True
B. False - ANSWER-B. False
Business rules are real time
A. True
B. False - ANSWER-B. False
By default, a report is shared with:
A. All users and groups
B. All roles
C. Only groups that the report creator belongs to
D. The report creator only - ANSWER-D. The report creator only
Can we coalesce multiple fields?
A. True
, B. False - ANSWER-A. True
Client Script on the Task table will be applied to Problem table as well
A. Only if inherit is false
B. Only if inherit is true
C. Always Yes - ANSWER-B. Only if inherit is true
Difference between Business Rule & Client Script?
A. Business rule works on before insert, update and delete in a database & client script
works only on Submit.
B. Business rule works on before or after Insert, update and delete in a database &
client script works on Submit, on change, on Cell Edit & on Load.
C. Business Rule works on Browser side and client scripts works on Server side.
D. There is no difference b/w the two. - ANSWER-B. Business rule works on before or
after Insert, update and delete in a database & client script works on Submit, on
change, on Cell Edit & on Load.
Different form templates can be applied to a form by accessing the:
A. Template creator
B. Template editor
C. Toggle template views
D. Template bar - ANSWER-D. Template bar
Each ServiceNow solution provides its own guided setup. When implementing IT
Service Management (ITSM), where would you navigate in order to update Now
Platform user interface branding, including the company logo and colors?
Select 2 answers from the below.
A. System Properties > Basic Configuration UI16
B. System Properties > My Company
C. Guided Setup > ITSM Guided Setup
D. Team Development > Properties - ANSWER-A. System Properties > Basic
Configuration UI16
C. Guided Setup > ITSM Guided Setup
Elevated roles are available for only one session.
