SOLUTIONS LATEST UPDATE
professional communication skills
Showing Respect & Maintaining Privacy
Active Listening
Building Trust & Therapeutic Relationships
Verbal & non-verbal techniques
Paraphrasing, open-ended questions, the use of touch, tone of voice, eye contact, the
use of silence, minimal cues & leads, body language, proper selfdisclosure &
introductions
Self-reflection & Self-awareness
theraputic communication
Verbal and nonverbal communication techniques that encourage patients to express
their feelings and to achieve a positive relationship.
caring
"Caring is recognized as a hallmark of quality nursing practice" "It is an essential
concept in effective nurse-client relationships"
(Arnold & Boggs, 2011)
caring in acute care
Client centered
Empowerment of the patient
,Self-Management of chronic illness
Partnership
Respect
Presence
Trust
Empathy
Acceptance
Mutual goals
Autonomy (choice)
Offer information
Listening
What is the role of the LPN in providing Emotional Support to the family
Create a care environment in which there is value, comfort, respect for the dying patient
and family. Providing presence and emotional support. Allow for privacy and honour
family/client preferences and wishes. Create an atmosphere of peace and allow the
family as much time as needed with the client.
family
A family is who they say they are.
Identified family members may or may not be blood related.
Strong emotional ties and durability of membership characterize family relationships
regardless of how uniquely they are defined.
Types of Family Composition
, Nuclear
Extended
Three-generational
Dyad
Single-parent
Stepfamily
Blended or reconstituted
Common Law
No kin
Polygamous
Same-sex
Commune
Group marriage
Family centred care
Allows health care providers to have a more uniform understanding of the client and
family's knowledge, preferences, and values in health care as the basis for shared
decision making.
Keeps consistency and identifies any potential barriers with the care plan.
Bowen's System Theory
Eight Interlocking concepts
Describes how family members assume reciprocal family roles, develop automatic
communication patterns, and react to each other in predictable connected ways.
indications for family assessment