Name: Score:
75 Multiple choice questions
Term 1 of 75
While Mark is presenting his status report during a staff meeting, Danielle has a question about
something he says. What should Danielle do?
Ask the question after Mark has finished speaking
Wait until the next meeting to ask her question
Interrupt Mark so she can ask her question right away
Wait to see if another participant has the same question
Term 2 of 75
The opening sentences of an effective business letter should
avoid specific details.
be completely impersonal.
be formal.
go right to the point.
Term 3 of 75
When developing an analytical report about a problem that the business is facing, the writer
should conclude the report by
defining the issue.
describing the research techniques.
recommending solutions.
providing crucial background information.
,Term 4 of 75
When developing a request for quotation (RFQ) for prospective vendors, a business should
always include
prices and a purchase order.
specifications and deadlines.
guidelines and discounts.
statistics and a checklist.
Term 5 of 75
Which of the following words most accurately describes arbitration:
Private
Nonconsensual
Biased
Temporary
Term 6 of 75
Which of the following is a true statement regarding initiative:
People with initiative must usually be prodded into doing things.
Possessing initiative is unimportant in business occupations.
Increased initiative usually brings increased job responsibility.
Initiative should be demonstrated only at your place of employment.
Term 7 of 75
Businesses often monitor internal inventory records to obtain the information needed to
organize new displays.
plan special sales.
evaluate vendors.
create safety rules.
,Term 8 of 75
What is a key to effective note-taking?
Active listening
Capturing details
Creative thinking
Using an outline
Term 9 of 75
One of the disadvantages of private enterprise is
unequal distribution of income.
limited government control.
pricing system.
competition.
Term 10 of 75
Liam wrote and submitted a report to management describing relationships between actions
and the probable results of those actions. What type of research report has Liam written?
Cause and effect
Interpretive
Jury of executive opinion
Argumentative
, Term 11 of 75
To be reimbursed for business expenses, Luke must obtain and complete an expense-
reimbursement form, attach the original transaction receipts to the completed form, and
submit the documentation to his manager for approval. What is Luke doing?
Following company procedures
Developing company policies
Evaluating company feedback
Assessing company guidelines
Term 12 of 75
Which of the following examples describes an ethical leader practicing persistence and
patience:
A team captain yells at her teammates to motivate them.
Marie encourages her team not to take shortcuts to achieve results.
Your teacher always grades and returns tests on time.
Jalen spends time giving back to organizations in his community.
Term 13 of 75
What type of money is recorded in the cash receipts column of a cash flow statement?
Credit
Cost of goods
Collected
Expenses
75 Multiple choice questions
Term 1 of 75
While Mark is presenting his status report during a staff meeting, Danielle has a question about
something he says. What should Danielle do?
Ask the question after Mark has finished speaking
Wait until the next meeting to ask her question
Interrupt Mark so she can ask her question right away
Wait to see if another participant has the same question
Term 2 of 75
The opening sentences of an effective business letter should
avoid specific details.
be completely impersonal.
be formal.
go right to the point.
Term 3 of 75
When developing an analytical report about a problem that the business is facing, the writer
should conclude the report by
defining the issue.
describing the research techniques.
recommending solutions.
providing crucial background information.
,Term 4 of 75
When developing a request for quotation (RFQ) for prospective vendors, a business should
always include
prices and a purchase order.
specifications and deadlines.
guidelines and discounts.
statistics and a checklist.
Term 5 of 75
Which of the following words most accurately describes arbitration:
Private
Nonconsensual
Biased
Temporary
Term 6 of 75
Which of the following is a true statement regarding initiative:
People with initiative must usually be prodded into doing things.
Possessing initiative is unimportant in business occupations.
Increased initiative usually brings increased job responsibility.
Initiative should be demonstrated only at your place of employment.
Term 7 of 75
Businesses often monitor internal inventory records to obtain the information needed to
organize new displays.
plan special sales.
evaluate vendors.
create safety rules.
,Term 8 of 75
What is a key to effective note-taking?
Active listening
Capturing details
Creative thinking
Using an outline
Term 9 of 75
One of the disadvantages of private enterprise is
unequal distribution of income.
limited government control.
pricing system.
competition.
Term 10 of 75
Liam wrote and submitted a report to management describing relationships between actions
and the probable results of those actions. What type of research report has Liam written?
Cause and effect
Interpretive
Jury of executive opinion
Argumentative
, Term 11 of 75
To be reimbursed for business expenses, Luke must obtain and complete an expense-
reimbursement form, attach the original transaction receipts to the completed form, and
submit the documentation to his manager for approval. What is Luke doing?
Following company procedures
Developing company policies
Evaluating company feedback
Assessing company guidelines
Term 12 of 75
Which of the following examples describes an ethical leader practicing persistence and
patience:
A team captain yells at her teammates to motivate them.
Marie encourages her team not to take shortcuts to achieve results.
Your teacher always grades and returns tests on time.
Jalen spends time giving back to organizations in his community.
Term 13 of 75
What type of money is recorded in the cash receipts column of a cash flow statement?
Credit
Cost of goods
Collected
Expenses