n n n
ZATIONAL BEHAVIOR, 15T
n n
H
n EDITION,STEPHEN n
P. ROBBINS, TIMOTHY A. JUDGE,I
n n n n n
SBN-10: 0132834871, ISBN-13:
n n
9780132834872, ISBN-10: n
0133029905, ISBN-13: n
9780133029901
,TablenofnContents
Partn1:nIntroduction
Chaptern1:nWhatnIsnOrganizationalnBehavior?n
Partn2:nThenIndividual
Chaptern2:nDiversityninnOrganizationsnCh
aptern3:nAttitudesnandnJobnSatisfactionnCh
aptern 4:n Emotionsn andn MoodsnChaptern5:
nPersonalitynandnValues
Chaptern6:nPerceptionnandnIndividualnDecisionnMakingn
Chaptern7:nMotivationnConcepts
Chaptern8:nMotivation:nFromnConceptsntonApplicationsn
Partn3:nThenGroup
Chaptern9:nFoundationsnofnGroupnBehaviorn
Chaptern10:nUnderstandingnWorknTeamsnC
haptern11:nCommunication
Chaptern12:nLeadershipnChapte
rn13:nPowernandnPolitics
Chaptern14:nConflictnandnNegotiationn
Partn4:nThenOrganizationnSystem
Chaptern15:nFoundationsnofnOrganizationnStructuren
Chaptern16:nOrganizationalnCulture
Chaptern17:nHumannResourcenPoliciesnandnPracticesnChapte
rn18:nOrganizationalnChangenandnStressnManagement
,OrganizationalnBehavior,n15en(Robbins/Judge)n
Chaptern1n WhatnIsnOrganizationalnBehavior?
1) n
arendefinednasnpeoplenwhonoverseenthenactivitiesnofnothersnandnwhonarenresponsiblenfornattainingngoalsninnorg
anizations.
A) Assistants
B) Managers
C) Secretaries
D) Interns
E) Apprenticesn
Answer:nB
2) SallynMitchellnworksnasnanmanagernatnannenvironmentalnorganization.nShenisncurrentlynworkingnonnanglobalnwar
mingnprojectnandndecidesnwhatntasksnrelatedntoncreatingnawarenessnaboutnthenissuenneedntonbendone.nInnaddition,nsh
enisnalsondecidingnwhichnmembersnofnhernteamnwillnworknonnengagingnwithnthenpublicnandnwhichnwillnworknonnlobb
yingnwithnthengovernment.nShenisnalsonassigningnpeoplenasnteamnmembersntonensurenthatntasksnarenundertakennonnti
me.nWhichnofnthenfollowingncategoriesnofnfunctionsnisnMitchellnundertaking?
A) planning
B) organizing
C) scrutinizing
D) controlling
E) envisioningn
Answer:nB
3) JohannanReid,nancampaignnmanagernatnanchildnrightsnorganization,nrecentlynstartednworkingnonnannilliteracynp
roject.nDuringnthenproject,nshenneedsntonmotivatenteamnmembersntonattainntheirnprojectnmilestonesnandndirectnthe
mnthroughndifferentnphasesnofnthenproject.nWhichnofnthenfollowingnkindsnofnfunctionsnwillnthesentasksnbencover
ednunder?
A) planning
B) organizing
C) scrutinizing
D) evaluating
E) leadingn
Answer:n E
4) LesleynTorresnisnanprojectnmanagernfornthencampaignn"ActionnagainstnDeforestationninnIndonesia".nShenrecent
lynfacednanglitchnwhennthencampaignncouldnnotnbenlaunchednpubliclynaccordingntonschedule.nTorresnmonitorednth
enschedulentonfindnthencausenofnthendelay,nbeforenspeedingnupnthenimplementationnprocessnbynallocatingnmorenme
mbersnfornthenimplementationnphase.nByndoingnthis,nwhichnofnthenfollowingnfunctionsnisnshenperforming?
A) controlling
B) planning
C) formulating
D) leading
E) organizing
, Answer:n A
5) Whichnofnthenfollowingnfunctionsndonmanagersnundertakenasnpartnofnplanningnfunctions?
A) definingnannorganization'sngoals
B) implementingnstrategiesnfornachievingngoals
C) executingnplansntonintegratenactivities
D) accomplishingngoalsnofnanproject
E) employingnstrategiesntoncoordinatentasksn
Answer:n A
6) AccordingntonHenrynMintzberg,nanfactorynsupervisorngivingnangroupnofnhighnschoolnstudentsnantournofnthenplantnm
aynbentermednasna .
A) leader
B) figurehead
C) resourcenallocator
D) negotiator
E) disturbancenhandlern
Answer:nB
7) EllennOrtiznworksnasnansalesnmanagernatnantelecomnfirm.nThencompanynhasnrecentlynlaunchednannewnproductninnth
enmarket.nHernworkninnthennextnfewnweeksninvolvesnsharingnknowledgenaboutnthenproductnwithnhernteamnmembers
.nShenwillnalsonneedntoninspirenthemntonreachntheirnsalesntargets,nandnclarifynanyndoubtsnaboutnthennewnproduct.nWh
ichnofnthenfollowingnrolesnisnOrtiznplaying?
A) leader
B) liaison
C) disseminator
D) spokesperson
E) negotiatorn
Answer:n A
8) ReginanGeorgenworksnasnancampaignnmanagerninnannot-for-
profitnorganizationninnHampshire.nFornthenupcomingncampaignnagainstngeneticnengineering,nshenisnnetworkingnwit
hnmanagersnwhonarenworkingnonnthenissuenofnfoodnsafety.nThroughnhernnetworknofncontacts,nshenstrivesntongainninfor
mationnaboutnthenstakeholdersninnthenfoodnindustrynandnothernlobbyngroups.nWhichnofnthenfollowingnrolesnisnGeorg
enmostnlikelyntonbenplayingnaccordingntonMintzberg'sn classificationnofnmanagerialnroles?
A) figurehead
B) leader
C) liaison
D) entrepreneur
E) resourcenallocatorn
Answer:nC
9) AnnettenSimpsonnworksnfornanfashionnhouseninnParisnandnisnpreparingnfornthencompany'snupcomingnlinenofnwinte
rnclothing.nShenisncurrentlynresearchingnonlinentonknownwhatnisninnvoguenthisnseason.nInnaddition,nshenisnalsonnetwor
kingnwithncontactsnfromnthenpressnandnfashionnmagazineneditorsntonunderstandnthenchangingntastesnofnconsumers.n
WhichnofnthenfollowingnrolesnisnSimpsonnplayingnaccordingntonMintzberg'snclassificationnofnmanagerialnroles?
A) figurehead
B) leader
C) symbolnhead
D) monitor
E) spokesperson