Restoration Technician Exam Latest Update
2025-2026 Actual Exam 225 Questions with 100%
Verified Correct Answers Guaranteed A+ Verified
by Professor
___________ fibers yield smoke less readily - CORRECT ANSWER: synthetic
_______________ fibers are less resistant to water damage - CORRECT ANSWER:
Natural
____________________ is the most frequent problem encountered during upholstery
cleaning - CORRECT ANSWER: color bleeding
1. Dishes and glassware should be wrapped in _________ or _______ wrap prior to or
after cleaning. - CORRECT ANSWER: Newspaper
Bubblewrap
3 basic components of a fire - CORRECT ANSWER: Fuel, Heat, Oxygen
3 involved parties in an insurance claim are - CORRECT ANSWER: Insured/Property
owner
Adjuster
Insurance company
,A ___________ of liability should be made before handling dishes and glassware
affected by heavy smoke due to heat-stress cracks - CORRECT ANSWER: Disclaimer
A "last resort" cleaner for stone, grout, calcium deposits and aluminum is a __________
cleaner - CORRECT ANSWER: Acid cleaner
A by-product of incomplete combustion classified as carcinogenic - CORRECT
ANSWER: Polycyclic Aromatic Hydrocarbons (PAH)
A dry sponge works by the _________ process - CORRECT ANSWER: adsorption
a high alkaline cleaner above 10 ph is referred to as a heavy-duty ____________ -
CORRECT ANSWER: degreaser
A hydroxyl generator utilizes _____ light and _________ to create hydroxyl radicals -
CORRECT ANSWER: Ultraviolet light
Moisture
A low alkaline ph 7-10 is referred to as a - CORRECT ANSWER: general purpose
detergent
A necessary step in restoring clothing is to have the insured separate the clothes into
three categories: those they need ______, those they need __________ and seasonal.
- CORRECT ANSWER: Now
Tomorrow
A product to rejuvenate wood surfaces after cleaning is - CORRECT ANSWER: Oil
based furniture polishes
, A product used to clean fabrics where water may cause shrinkage is a
____________________________ (petroleum) cleaning compound - CORRECT
ANSWER: dry solvent based cleaner
A techs ability to effectively restore soot contaminated surfaces are impacted by: -
CORRECT ANSWER: Location to heat line
soot is oily/greasy/baked on
amount of moisture present
A thermal fogger can produce a molecule size of - CORRECT ANSWER: .5 - 2 microns
a ULV fogger can produce a molecule size of - CORRECT ANSWER: 8 - 15 microns
After cleaning mattress _________ and pre-__________ conditions will normally remain
- CORRECT ANSWER: stains
existing
Aggressive wet cleaning may _____________ ceiling coatings - CORRECT ANSWER:
dissolve
Always pack glasses on their ________ and dishes on their _________ - CORRECT
ANSWER: Bases
Sides
Areas that are difficult to access and often have unfinished porous surfaces are -
CORRECT ANSWER: attics
basements