ALREADY GRADED A+
The organizational learning perspective views ______ as an organization's most valued input.
knowledge
The study of organizational behavior looks at which of the following?
employee perceptions
employee decisions
employee behavior
According to the open systems perspective, departments, teams, informal groups, and other elements
within an organization are categorized as internal _____.
subsystems
Rank the following generational cohorts from the oldest to the youngest, with the oldest group listed
at the top
Baby boomers
Generation X
Generation Y
The ______ perspective asserts that effective organizations incorporate several workplace procedures
to leverage the potential of their human capital.
high-performance work practice
The field of organizational behavior relies on a set of basic or knowledge structures known as
conceptual anchors
Which of the following are effective strategies for retaining intellectual capital?
Addressing ways to retain knowledgeable employees
Systematically transferring knowledge to other employees
Documenting and organizing knowledge
Effective organizations foster their intellectual capital through knowledge acquisition, sharing, storage
and _____.
use
The three forms of intellectual capital are human, relationship, and _______ capital.
structural
The approach than an organization is more effective when it considers the needs and expectations of
those who affect or are affected by its actions is known as the ______ perspective.