ALREADY GRADED A+
Identify a true statement about programmed decisions.
They are developed for situations that occur frequently or repeatedly.
Identify the features of decisions in an organizational context.
They are the outcomes of dynamic processes that are influenced by multiple forces.
They are an organizational response to an issue.
They are the tools through which an organization attempts to achieve a desired state.
In the context of a rational decision-making process, which of the following is a consequence of
adequately establishing objectives in an organization?
It dictates the results that must be accomplished.
In an organization, perceptual problems of employees always help in identifying its problems.
False
Which of the following is done by the managers of an organization while developing alternative
solutions to a problem in the decision-making process?
The internal and external environs of the organization are examined to determine if they have useful
information to develop possible alternatives.
______ decisions are repetitive and routine, and a definite procedure is developed for them.
Programmed
An appointed critic of proposed group actions whose role is to uncover underlying issues with the
prevailing direction of the group is known as a(n) ______ ______.
devil's advocate
A(n) ______ is a means to achieve some result or to solve some problem; it can also be defined as the
outcome of a process that is influenced by many forces.
decision
Instead of being a satisfier, a rational decision maker acts as an optimizer, choosing a solution to a
problem that seldom meets a satisfactory standard.
False
A garment manufacturing company plans to expand its product base by entering the beauty products
market. Which of the following should be its manager's first step in the decision-making process as
the company diversifies into a new market?
Establishing goals and measuring results
, The _____ ______ ______ to decision making assumes that decision making is not a perfectly rational
process, but rather one that is fraught with constraints and limitations. Though not optimal, decisions
are thought to be satisfactory and acceptable.
bounded rationality approach
Identify a factor that leads to complications in detecting the problems of an organization.
Identifying symptoms as issues
Explaining problems in terms of solutions
Why does intuitive decision making take place frequently in organizations?
Because of the prevalence of high levels of uncertainty about a problem, decision criteria, and goals
Because a large number of alternatives can be challenging to examine thoroughly
Because of the intensity of time pressure
Because some circumstances lack past experience or history to consider
In the context of the decision-making process, which of the following steps should an organization
take immediately after identifying and analyzing a problem?
Formulating alternative solutions to the problem
In the context of decision making, ______ can be thought of as the guidelines a person uses when
confronted with a situation in which a choice must be made.
values
Identify a true statement about devil's advocacy.
It compels a decision maker to reconsider information and assumptions.
In the context of risk propensity in decision making, ______ refers to a decision maker's view of his or
her decision's probable consequences in terms of gains or losses.
framing
In a rational decision-making process, the selection of a particular solution should _______.
not be considered by the decision maker as a solitary act
In the context of cognitive dissonance, in which of the following cases is the intensity of anxiety likely
to increase?
When there are numerous foregone options
When the decision is psychologically or financially significant
Which of the following assumptions are made in the bounded rationality approach to decision
making?
Decision makers are unaware of every possible alternative and are unable to foresee consequences.
Early solutions are swiftly adopted due to limitations and constraints.
Decision making is constrained by an organization's goals.