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Organizational Behavior
The study of what people think, feel, and do in and around organizations.
Organizations
Groups of people who work interdependently towards a purpose.
MARS Model
Outlines the four direct drivers of individual behavior and performance. (The final section identifies the
five main types of individual behavior) motivation, ability, role perception, and situational.
Corporate Social Responsibility
organizational activities intended to benefit society and the environment beyond the firm's immediate
financial interests or legal obligations.
Evidence-based Management
the practice of making decisions and taking actions based on research evidence.
Open Systems
The view that organizations depend on the external environment for for resources, affect, that
environment through their output, and consist of internal subsystems that transform inputs to outputs.
Organizational Citizenship Behaviors
Various forms of cooperation and helpfulness to others that support the organization's social and
psychological context.
Organizational Effectiveness
An ideal state in which an organization has a good fit with its external environment, effectively
transforms inputs to outputs through human capital, and satisfies the needs of key stakeholders.
Role Perceptions
The degree to which a person understands the job duties assigned to or expected of him or her.
Stakeholders
Individuals, groups, and other entities that affect, or are affected by, the organization's objectives and
actions.
Personality
The relatively stable pattern of thoughts, emotions, and behaviors that characterize an individual.
Achievement-nurturing Orientation