BUSI 240: QUESTIONS AND ANSWERS; LATEST UPDATED VERSION,
ALREADY GRADED A+
Organizational Behavior
Is the study of what people think, feel, and do in and around organizations.
Organizations
Groups of people who work interdependently toward some purpose.
Organizational effectiveness
"Ultimate dependent variable" in organizational behavior.
Open systems perspective
-one of earliest and most well entrenched ways of thinking about organizations
-views organizations as complex organisms that live within an external environment
-permeable relationship
Organizational efficiency
(Productivity) ratio of inputs to outcomes
Human Capital
Knowledge skills and abilities that employees carry around in heads
Structural capital
Knowledge captured and retained in an organization's systems and structures
Relationship Capital
Value derived from an organization's relationship with customers, suppliers and others that provide
mutual value for the organization
What are the four organizational learning processes?
-Knowledge Acquisition
-Knowledge Sharing
-Knowledge Use
-Knowledge Storage and Organziational Memory
High Preformance Work Practices(HPWP)
Field of research that determines specific bundles of Organziational practices that offer competitive
advantage.
Stakeholders
Anyone with a stake in the company-employees, stockholders, suppliers, Gov, and consumer.
, Values
Relatively stable, evaluative beliefs that guide our preferences for outcomes or courses of actions . Help
us know good from bad.
Ethics
Study of moral principles or values that determine whether actions are right or wrong and outcomes are
good or bad.
Globalization
Economic, social, and cultural connectivity with people in other parts of the world.
Surface level diversity
refers to diversity regarding observable attributes such as race, ethnicity, sex, and age.
deep level diversity
Seen in a persons decisions, statements, and actions.
evidence based management
the basing of managerial decisions on the best available scientific evidence
Anchors of Organizational Behavior Knowledge
-systematic research anchor
-multidisciplinary anchor
-contingency anchor
-multiple levels of analysis anchor
Ability
Natural altitudes and learned capabilities required to successfully completed a task
Counterproductive work behaviors (CWBs)
Voluntary behaviors that have potential to directly/indirectly harm organization.
Collectivism
People in a culture emphasize duty to groups to which they belong and to group harmony
conscientiousness
A personality dimension describing people who are organized, dependable, goal focused, and
industrious.
Extraversion
Personality dimension for people who are outgoing, talkative, sociable, and assertive.
5 factor model
ALREADY GRADED A+
Organizational Behavior
Is the study of what people think, feel, and do in and around organizations.
Organizations
Groups of people who work interdependently toward some purpose.
Organizational effectiveness
"Ultimate dependent variable" in organizational behavior.
Open systems perspective
-one of earliest and most well entrenched ways of thinking about organizations
-views organizations as complex organisms that live within an external environment
-permeable relationship
Organizational efficiency
(Productivity) ratio of inputs to outcomes
Human Capital
Knowledge skills and abilities that employees carry around in heads
Structural capital
Knowledge captured and retained in an organization's systems and structures
Relationship Capital
Value derived from an organization's relationship with customers, suppliers and others that provide
mutual value for the organization
What are the four organizational learning processes?
-Knowledge Acquisition
-Knowledge Sharing
-Knowledge Use
-Knowledge Storage and Organziational Memory
High Preformance Work Practices(HPWP)
Field of research that determines specific bundles of Organziational practices that offer competitive
advantage.
Stakeholders
Anyone with a stake in the company-employees, stockholders, suppliers, Gov, and consumer.
, Values
Relatively stable, evaluative beliefs that guide our preferences for outcomes or courses of actions . Help
us know good from bad.
Ethics
Study of moral principles or values that determine whether actions are right or wrong and outcomes are
good or bad.
Globalization
Economic, social, and cultural connectivity with people in other parts of the world.
Surface level diversity
refers to diversity regarding observable attributes such as race, ethnicity, sex, and age.
deep level diversity
Seen in a persons decisions, statements, and actions.
evidence based management
the basing of managerial decisions on the best available scientific evidence
Anchors of Organizational Behavior Knowledge
-systematic research anchor
-multidisciplinary anchor
-contingency anchor
-multiple levels of analysis anchor
Ability
Natural altitudes and learned capabilities required to successfully completed a task
Counterproductive work behaviors (CWBs)
Voluntary behaviors that have potential to directly/indirectly harm organization.
Collectivism
People in a culture emphasize duty to groups to which they belong and to group harmony
conscientiousness
A personality dimension describing people who are organized, dependable, goal focused, and
industrious.
Extraversion
Personality dimension for people who are outgoing, talkative, sociable, and assertive.
5 factor model
