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A company’s leaders are redefining the company’s expectations and goals. They need to communicate
these changes to the rest of the company. What should leaders update to communicate the changes?
Mission statement
What should a business leader maximize to reduce an organization’s internal costs?
Efficiency
Which organizational structural component standardizes jobs?
Formalization
Which component of organizational structure represents how policies govern positions?
Formalization
Which type of skill should a human resources (HR) officer have to increase team collaboration and
communication?
Interpersonal
A human resources (HR) team is remapping job functions and processes in its department. The team is
focused on the use of resources for different HR tasks and the associated costs. Which part of the
organizational operation is the HR team focused on?
Efficiency
Which group directly impacts company performance?
Part-time employees
A company’s vice president (VP) of accounting filled a manager position in the department with an
internal analyst. The position was not posted internally. Which type of recruiting is this?
Targeted
What is the goal of the recruitment process?
Hiring qualified applicants who fit with the organization's culture
An applicant who is an introvert is concerned about the expectation to attend the company's morale
events if hired. Which fit selection mismatch is the applicant worried about?
Person-organization
Which consequence for a company comes from selecting the wrong candidate?
Lower productivity
What is the largest recruiting source for companies seeking a varied talent pool?