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A human resources (HR) department creates a performance review program and wants to quickly
check it for fairness and equity. Which process should the HR department select?
Objective, uniform, consistent, has job relatedness (OUCH)
Managers raise concerns that their employees do not understand the performance standards that
impact their department’s success and positive outcomes. The human resources business partner
(HRBP) begins an analysis of the department’s performance appraisal documents. Which type of
measure should the HRBP verify is an accurate metric?
Specific
A manager considers an employee to be disengaged based on the employee's interactions with their
peers. The manager gives the employee a lower performance rating as a result. Which rating error
occurred?
Attribution
What is the goal of performance management in an organization?
Continually develop employees
In an attempt to pressure a company's management to correct a perceived pay discrepancy, a union
influences other unions to avoid companies that do business with that company. What is the union
engaging in?
Unfair labor practice
Which form of transportation is subject to the same negotiation and mediation processes as
railroads?
Airlines
An employee is working under unreasonable conditions that include projects being unassigned and
coworkers refusing communication. The employee decides to resign. Which end-of-job type is this
resignation?
Constructive discharge
A company has had multiple Occupational Safety and Health Administration (OSHA) violations over
several years. An on-site safety accident results in a fatality, and the company is issued a citation. Why
is this latest violation willful?
Management demonstrated a disregard for employee safety and health.
An Occupational Safety and Health Administration (OSHA) inspector arrives to conduct an inspection
following a warehouse employee complaint about hazardous working conditions. What is a right for
the employee who made the complaint?
, Maintain personal anonymity
Due to a reduction in budget, a human resources (HR) officer has to dismiss 30% of the staff. Which
provision dictates how much notice the HR officer must give the impacted employees?
Worker Adjustment and Retraining Notification Act
An employee publicly complains about a company policy. The employee’s hours are reduced, and they
are ostracized by peers and management, causing the employee to resign. Which labor relations
matter has occurred?
Constructive discharge
A plant manager received an Occupational Safety and Health Administration (OSHA) citation for not
having an adequate number of signs around an assembly line conveyor belt. The manager was on
leave and missed the settlement date for posting the signs. Which OSHA violation did the manager
commit?
Failure to abate
Which right is violated when an employee is forced to do something that will cause adverse
consequences to themselves?
Free consent
A human resources (HR) director audited personnel records at one of the business’s locations and
found Form I-9s completed after three days from the workers’ hire dates. Which federal law has the
business unit violated?
Immigration Reform and Control Act (IRCA)
A manager transfers an employee to a new role that involves hazardous work and exposure to
chemicals and does not provide advance notice. Which employee right does this violate?
Free consent
A high-performing employee with 20 years of service is dismissed from a company shortly before
becoming eligible for the retirement plan. Which standard exception of the concept of employment-
at-will does this action violate?
Lack of good faith and fair dealing
An employee has been through three steps of progressive discipline, which took three months.
Another three months have passed, and the supervisor notices that the problem is still occurring.
Which step does the supervisor now need to execute?
Termination
A nonunion company requires employees to sign an agreement. The agreement includes a clause
whereby the employee and employer agree to abide by an independent, neutral third party's decision
to resolve employment disputes without going through a litigation process. Which alternative dispute
resolution option does the company use?