WGU D 351 QUESTINS AND ANSWERS LATEST EDITION
ALREADY VERIFIED AS A+
HR Characteristics: What knowledge of the Business and Industry must an HR professional possess?
must acquire an understanding of the firm's business objectives and the means that must be employed
to attain them
HR Characteristics: Why is it important for an HR professional to have an understanding of the
economy?
The globalization of markets, internationalization of corporations, and ever-growing insistence on
quality require HR professionals to be more familiar with economic issues, such as cost-of-living indices
and the unemployment rate.
HR Characteristics: Why is it important for an HR professional to have analytical abilities?
Due to increases in technology use and the emerging roles that businesses wish to assign HR
professionals, these professionals are increasingly being asked to manage processes rather than
activities. Consequently, HR managers must develop good analytical skills so that they can diagnosis and
solve problems.
HR Characteristics: Why is the ability to influence others a critical characteristic of an HR professional?
Knowing how to influence decision makers without having formal authority and being able to sell and
defend a position will continue to be important skills of HR professionals.
HR Characteristics: Why is a propensity for action needed by an HR professional?
HR managers must be proactive in approaching people to discover the problems that already exist. HR
managers can no longer afford to remain secluded in their own territory; rather, they must engage with
everyone within the organization.
HR Characteristics: Why is meant by "engagement?"
Being intimately involved in the structural changes of the organization - help develop plans and
strategies - assist in motivation and retention of employees - manage succession by creating contingency
plans for key employees
HR Characteristics: Why is it important for HR professionals to have political awareness?
to integrate all resources and rallying employees and colleagues in support of the organization's strategy
HR Characteristics: Why is it important for HR professionals to be customer focused?
must be attentive to the needs of customers and the community
Define the term: HR generalist.
, Knowledgable or works with all functional areas of HR (Training & Development, Compensation &
Benefits, Employee and Labor Relations, Recruiting and Selecting Employees, and Health Safety and
Security)
Define the term: HR specialist.
responsible for specific human resource management functions within the organization. may
concentrate in employment and recruiting, labor and employee relations, training and development, job
analysis, compensation and benefits, or other specialty areas.
Why is it important that the HR managers be at the top of the organizational hierarchy?
allows the HR manager to play a critical role in HR policy formulation and provides the power necessary
for fair and consistent implementation of HR policies
What is the expectation of the HR department regarding change?
to provide up-to-date application of current techniques and developments within the field - pushes
organizations to explore innovative approaches to personnel problems and concerns
How does the HR department help line mangers?
Empowers them to make things happen, keeps them up-to-date about legislation that may affect
employees as well as health and safety standards
What is the Civil Rights Act?
This law was intended to prevent the practice of treating people differently based on their race.
What is Title VII the Civil Rights Act?
makes it unlawful for an employer to refuse to hire any individual because of the individual's race, color,
religion, sex, or national origin. also makes it illegal to discriminate against any individual with respect to
compensation, terms, conditions, or privileges of employment based upon those same characteristics.
What groups are protected under Title VII?
Everyone based on their gender, race, religion etc.
How was the EEOC created?
By the civil rights act
What is the purpose of the EEOC?
EEOC enforces federal anti-discrimination statutes and provides oversight for all federal equal
opportunity employment regulations.
Define the term and provide an example of "gender discrimination."
unfavorable treatment of someone because of their sex. Making a woman clean the toliets over a man
because she is a woman and should know how to clean.
Define the term and provide an example of "sex discrimination."
ALREADY VERIFIED AS A+
HR Characteristics: What knowledge of the Business and Industry must an HR professional possess?
must acquire an understanding of the firm's business objectives and the means that must be employed
to attain them
HR Characteristics: Why is it important for an HR professional to have an understanding of the
economy?
The globalization of markets, internationalization of corporations, and ever-growing insistence on
quality require HR professionals to be more familiar with economic issues, such as cost-of-living indices
and the unemployment rate.
HR Characteristics: Why is it important for an HR professional to have analytical abilities?
Due to increases in technology use and the emerging roles that businesses wish to assign HR
professionals, these professionals are increasingly being asked to manage processes rather than
activities. Consequently, HR managers must develop good analytical skills so that they can diagnosis and
solve problems.
HR Characteristics: Why is the ability to influence others a critical characteristic of an HR professional?
Knowing how to influence decision makers without having formal authority and being able to sell and
defend a position will continue to be important skills of HR professionals.
HR Characteristics: Why is a propensity for action needed by an HR professional?
HR managers must be proactive in approaching people to discover the problems that already exist. HR
managers can no longer afford to remain secluded in their own territory; rather, they must engage with
everyone within the organization.
HR Characteristics: Why is meant by "engagement?"
Being intimately involved in the structural changes of the organization - help develop plans and
strategies - assist in motivation and retention of employees - manage succession by creating contingency
plans for key employees
HR Characteristics: Why is it important for HR professionals to have political awareness?
to integrate all resources and rallying employees and colleagues in support of the organization's strategy
HR Characteristics: Why is it important for HR professionals to be customer focused?
must be attentive to the needs of customers and the community
Define the term: HR generalist.
, Knowledgable or works with all functional areas of HR (Training & Development, Compensation &
Benefits, Employee and Labor Relations, Recruiting and Selecting Employees, and Health Safety and
Security)
Define the term: HR specialist.
responsible for specific human resource management functions within the organization. may
concentrate in employment and recruiting, labor and employee relations, training and development, job
analysis, compensation and benefits, or other specialty areas.
Why is it important that the HR managers be at the top of the organizational hierarchy?
allows the HR manager to play a critical role in HR policy formulation and provides the power necessary
for fair and consistent implementation of HR policies
What is the expectation of the HR department regarding change?
to provide up-to-date application of current techniques and developments within the field - pushes
organizations to explore innovative approaches to personnel problems and concerns
How does the HR department help line mangers?
Empowers them to make things happen, keeps them up-to-date about legislation that may affect
employees as well as health and safety standards
What is the Civil Rights Act?
This law was intended to prevent the practice of treating people differently based on their race.
What is Title VII the Civil Rights Act?
makes it unlawful for an employer to refuse to hire any individual because of the individual's race, color,
religion, sex, or national origin. also makes it illegal to discriminate against any individual with respect to
compensation, terms, conditions, or privileges of employment based upon those same characteristics.
What groups are protected under Title VII?
Everyone based on their gender, race, religion etc.
How was the EEOC created?
By the civil rights act
What is the purpose of the EEOC?
EEOC enforces federal anti-discrimination statutes and provides oversight for all federal equal
opportunity employment regulations.
Define the term and provide an example of "gender discrimination."
unfavorable treatment of someone because of their sex. Making a woman clean the toliets over a man
because she is a woman and should know how to clean.
Define the term and provide an example of "sex discrimination."
