SERVICENOW HR CERTIFICATION EXAM
PREP EXAM WITH CORRECT ACTUAL
QUESTIONS AND CORRECTLY WELL
DEFINED ANSWERS LATEST 2025 ALREADY
GRADED A+
All web traffic uses - ANSWERS-HTTPS so it is always TLS encrypted
Under Activity Set Trigger Condition, the trigger type is: - ANSWERS-Used to tell
when an activity set should begin and does not need Workflow editor
Types of Activity Set Triggers - ANSWERS-Immediate, Date, Other Activity Set
and Advanced
On an HR Service, Service Activities define: - ANSWERS-Tasks and approvals
without the need of a Workflow editor
,Service Activities tasks or approvals are launched by: - ANSWERS-Order table
defines when Business rules will trigger the task or approval
HR Core Case Table is an extension of what table - ANSWERS-Task Table
Each COE table extends what table - ANSWERS-HR Core Case table
What options are available in the Guided Setup Task View - ANSWERS-Start,
skip, mark as complete or unlock tasks
Why are some tasks locked in the Guided Setup task view? - ANSWERS-Because
they require a plugin to be activated
What options are available in the Guided Setup Configuration view? -
ANSWERS-Shows lists, forms and properties
How many client roles are in the base instance? - ANSWERS-Ten (five for core
and five for service portal)
How many condition client role rules are in the base instance? - ANSWERS-Five
How many client roles groups are in the base instance? - ANSWERS-Two: HR
Fulfillment Support, HR Service Portal
, Is HR Core Basic included in HR Manager role? - ANSWERS-Yes
If Knowledge base has no user criteria, articles within that KB are available to
read/write - ANSWERS-all users with any roles
If a knowledge base has no user criteria, articles within that KB are available for
read only to - ANSWERS-All Users without roles
In base SN instance, for KB articles these options are visible - ANSWERS-Can
contribute and can read; related lists need to be configured for Cannot
contribute/read
Used to control which users can create, update and read Knowledge
bases/articles - ANSWERS-User criteria records
If using digital signature (docusign), info is stored in HR Task as - ANSWERS-A
link to the document in docusign is stored in the task/case under the activity
How's the e-signature captured in SN? - ANSWERS-as an image
e-signature in base platform - ANSWERS-Not a legally binding document; just
acknowledgement
PREP EXAM WITH CORRECT ACTUAL
QUESTIONS AND CORRECTLY WELL
DEFINED ANSWERS LATEST 2025 ALREADY
GRADED A+
All web traffic uses - ANSWERS-HTTPS so it is always TLS encrypted
Under Activity Set Trigger Condition, the trigger type is: - ANSWERS-Used to tell
when an activity set should begin and does not need Workflow editor
Types of Activity Set Triggers - ANSWERS-Immediate, Date, Other Activity Set
and Advanced
On an HR Service, Service Activities define: - ANSWERS-Tasks and approvals
without the need of a Workflow editor
,Service Activities tasks or approvals are launched by: - ANSWERS-Order table
defines when Business rules will trigger the task or approval
HR Core Case Table is an extension of what table - ANSWERS-Task Table
Each COE table extends what table - ANSWERS-HR Core Case table
What options are available in the Guided Setup Task View - ANSWERS-Start,
skip, mark as complete or unlock tasks
Why are some tasks locked in the Guided Setup task view? - ANSWERS-Because
they require a plugin to be activated
What options are available in the Guided Setup Configuration view? -
ANSWERS-Shows lists, forms and properties
How many client roles are in the base instance? - ANSWERS-Ten (five for core
and five for service portal)
How many condition client role rules are in the base instance? - ANSWERS-Five
How many client roles groups are in the base instance? - ANSWERS-Two: HR
Fulfillment Support, HR Service Portal
, Is HR Core Basic included in HR Manager role? - ANSWERS-Yes
If Knowledge base has no user criteria, articles within that KB are available to
read/write - ANSWERS-all users with any roles
If a knowledge base has no user criteria, articles within that KB are available for
read only to - ANSWERS-All Users without roles
In base SN instance, for KB articles these options are visible - ANSWERS-Can
contribute and can read; related lists need to be configured for Cannot
contribute/read
Used to control which users can create, update and read Knowledge
bases/articles - ANSWERS-User criteria records
If using digital signature (docusign), info is stored in HR Task as - ANSWERS-A
link to the document in docusign is stored in the task/case under the activity
How's the e-signature captured in SN? - ANSWERS-as an image
e-signature in base platform - ANSWERS-Not a legally binding document; just
acknowledgement
