AND ANSWERS FOR THE A+.
attention
is the process of becoming consciously aware
of something or someone.
causal attributions
are suspected or inferred causes of behavior
diversity,
represents the multitude of individual differences and similarities that exist among people, making it an
input in the Integrative Framework for Understanding
and Applying OB.
external factors
external factors within the environment (such as a difficult task)
fundamental attribution bias
reflects one's tendency to attribute another person's behavior to his or her personal characteristics, as
opposed to situational factors.
internal factors
within a person (such as ability) or to external factors
within the environment (such as a difficult task).
schema
represents a person's mental picture or summary of a particular event or type of stimulus.
self-serving bias
represents one's tendency to take more personal responsibility for success than for failure.
stereotype
is an individual's set of beliefs about the
characteristics or attributes of a group.
affective component
"I feel." The affective component of an attitude contains the feelings or emotions one has about a given
object or situation.
behavioral component
, "I intend." The behavioral component refers to how one intends or expects to act toward someone or
something.
cognitive component
"I believe." The cognitive
component of an attitude reflects the beliefs or ideas
one has about an object or situation.
cognitive dissonance
represents the psychological discomfort a person
experiences when simultaneously holding two or more conflicting cognitions (ideas, beliefs, values, or
emotions).
external locus of control
those who believe their performance is
the product of circumstances beyond their immediate control possess an external locus of control
internal locus of control
People who believe they control the events and consequences that affect their lives are said to possess
an internal locus of control.
personality
is defined as the combination of stable physical, behavioral, and mental characteristics that give
individuals their unique identities.
proactive personality
"someone who is relatively unconstrained by situational
forces and who affects environmental change. Proactive people identify opportunities
and act on them, show initiative, take action, and persevere until meaningful
change occurs"
self-efficacy
is a person's belief about his or her
chances of successfully accomplishing a specific task.
self-esteem
is your general belief about your own self-worth
emotional intelligence
is the ability to monitor your own emotions and those of
others, to discriminate among them, and to use this information to guide your thinking
and actions.