ACING BUSMHR 3200 EXAMS: ESSENTIAL QUESTIONS
AND ANSWERS FOR THE A+.
Implications of Person/ Culture Fit
1.) Higher internal commitment to the organization
2.) Lower absenteeism / turnover
3.) Higher job satisfaction and engagement
4.) Higher levels of organizational citizenship
5.) Higher intrinsic motivation
6.) Better performance (Both individually and in groups)
Strength of Culture
Extent to which it permeates the organization
Ways to Understand an Organization's Culture
Stories
Ledgends
Myths
Heroes
Symbols
Symbolic Acts
Language
Rites
Artifacts
Surveys
One View of Organization Cultural Dimensions
Innovation and Risk Taking
Attention to Detail
Outcome Orientation
People Orientation
Team Orientation
Aggressiveness
Stability
Some typical Indicators of Cultural Problems
Lack of shared values
More focus on problems than on opportunities
More focus on finger pointing and politics than on solving problems
Lack of trust
Lack of confidence inleaders and the organization as a whole
Significant turnover
, Performace issues
?
Ways to Influence / Change Organizational Culture
1.) Formal Statements (Vision, mission, values, etc.)
2.) Design of Physical Space
3.) Slogans, language, acronyms, etc.
4.) Criteria for rewards, recognition, advancement, etc.
5.) Stories, specific behavioral events, etc.
6.) Activities, metrics, outcomes, that the organization tracks / values
7.) Organizational structure, systems, processes
8.) Leader Behavior (Modeling, reactions during crisis, etc.)
Organizational Socialization
The process by which a person learns the values, norms, and required behaviors which permit him/ her
to participate as a member of the organization
Three Phases of Organizational Socialization
1.) Anticipatory Socialization
2.) Encounter
3.) Change and Acquisition
Different Tactics for Socialization
Collective vs. Individual
Formal vs. Informal
Sequential vs. Random
Fixed vs. Variable
Serial vs. Disjunctive
Investure vs. Divesture (Want feedback vs. Don't want feedback)
Ethnocentrism
Belief that one's native country, culture, language, and behavior are SUPERIOR to that of others = BAD!!!
- Very natural - Often due to lack of knowledge or experience - Negatively impacts individual and
organizational success - Greater awareness, training, and exposure helps immensely
Hofstede's Cultural Dimensions
1.) Power Distance
2.) Individualism vs. Collectivism
3.) Masulinity vs. Femininity (Assertiveness vs. Nurturing)
4.) Uncertainty Avoidance
5.) Short- term vs. Long- term Orientation (Time)
GLOBE
Global leadership and organizational behavior effectiveness
AND ANSWERS FOR THE A+.
Implications of Person/ Culture Fit
1.) Higher internal commitment to the organization
2.) Lower absenteeism / turnover
3.) Higher job satisfaction and engagement
4.) Higher levels of organizational citizenship
5.) Higher intrinsic motivation
6.) Better performance (Both individually and in groups)
Strength of Culture
Extent to which it permeates the organization
Ways to Understand an Organization's Culture
Stories
Ledgends
Myths
Heroes
Symbols
Symbolic Acts
Language
Rites
Artifacts
Surveys
One View of Organization Cultural Dimensions
Innovation and Risk Taking
Attention to Detail
Outcome Orientation
People Orientation
Team Orientation
Aggressiveness
Stability
Some typical Indicators of Cultural Problems
Lack of shared values
More focus on problems than on opportunities
More focus on finger pointing and politics than on solving problems
Lack of trust
Lack of confidence inleaders and the organization as a whole
Significant turnover
, Performace issues
?
Ways to Influence / Change Organizational Culture
1.) Formal Statements (Vision, mission, values, etc.)
2.) Design of Physical Space
3.) Slogans, language, acronyms, etc.
4.) Criteria for rewards, recognition, advancement, etc.
5.) Stories, specific behavioral events, etc.
6.) Activities, metrics, outcomes, that the organization tracks / values
7.) Organizational structure, systems, processes
8.) Leader Behavior (Modeling, reactions during crisis, etc.)
Organizational Socialization
The process by which a person learns the values, norms, and required behaviors which permit him/ her
to participate as a member of the organization
Three Phases of Organizational Socialization
1.) Anticipatory Socialization
2.) Encounter
3.) Change and Acquisition
Different Tactics for Socialization
Collective vs. Individual
Formal vs. Informal
Sequential vs. Random
Fixed vs. Variable
Serial vs. Disjunctive
Investure vs. Divesture (Want feedback vs. Don't want feedback)
Ethnocentrism
Belief that one's native country, culture, language, and behavior are SUPERIOR to that of others = BAD!!!
- Very natural - Often due to lack of knowledge or experience - Negatively impacts individual and
organizational success - Greater awareness, training, and exposure helps immensely
Hofstede's Cultural Dimensions
1.) Power Distance
2.) Individualism vs. Collectivism
3.) Masulinity vs. Femininity (Assertiveness vs. Nurturing)
4.) Uncertainty Avoidance
5.) Short- term vs. Long- term Orientation (Time)
GLOBE
Global leadership and organizational behavior effectiveness
