AND ANSWERS FOR THE A+.
Human Resource Management refers to what?
Policies, practices, and systems that an organization has for influencing employees' behaviors, attitudes,
and performance
______________ is the interdisciplinary field dedicated to understanding and managing people at
work
Organizational Behavior
Which approach calls for using management concepts and techniques in a situational appropriate
manner?
Contingency approach
Lily runs Lily's bakery. She would like to improve her employees' job satisfaction. She can accomplish
this by implementing difference policies intended to address....
Emotions and attitudes
Issac does not score particularly well on standard IQ tests, yet he has a unique ability to deal with
complex interpersonal situations. What would help explain this phenomenon?
Multiple intelligences
Caleb was terminated from his job making bread and butter sandwiches, and believed the reason was
that his boss did not like him and that his hard work was not appreciated. Caleb likely has:
An external locus of control
Social Perceptions
Lily was hurt at work. Lily's manager concluded that Lily was careless and clumsy. Lily's manager may
have committed a ____________ error
Fundamental attribution
Which of the following statements is NOT accurate?
ALL STEREOTYPES ARE NEGATIVE
Stereotypes can lead to poor decisions
Stereotypes are used during the encoding process of perception
Quality interpersonal contact among mixed groups may reduce the use of stereotypes
Some people have negative stereotypes about older individuals
Motivation Part 1
Performance is a function of what?