MHA 702 CH 20 EXAM QUESTIONS AND ANSWERS WITH
COMPLETE SOLUTIONS VERIFIED
what are the three philosophies of the history of management styles
authoritarian, legalisitic, and humanistic
___ is the first school of management, minimizes the importance of people.
authoritarian management
in authoritarian management, the motivating force for productivity is
fear
autocratic managers are
unquestionably in charge
employees have two options with authoritarian management:
do as they are told or leave
____ began in the 1930s with the passage of wage and hour laws and the
enactment of labor laws
legalistic management
legalistic management expanded with the
civil rights act of 1964
with legalistic management, managers interact with employees out of a strict
regard for
employee rights and fear of breaking the law
two significant influences for humanistic management
, legislation and the human relations movement in management
___ contented, well-treated employees who are dealt with fairly and equitably are
generally better producers and more loyal than those who are not so treated
humanistic management
____ attitudes persist
authoritarian
due to being trained by and emulating authoritarian role models
residual authoritarianism
The goal of scientific management was
efficiency
scientific management focused on
process (work) and production (output) while largely ignoring peopl
key innovators of the scientific management were
frederick w taylor, frank and lillian gilbreth, henry l gantt, and frank bunker
scientific management made significant contributions to
american industrial assembly lines and other repetitive work situations (ergonomics)
scientific management strengenthend the concept of
production centered management
two other management systems or approaches to classifying work evolved in the
1900s
job organization and cooperative motivation
in job organization
COMPLETE SOLUTIONS VERIFIED
what are the three philosophies of the history of management styles
authoritarian, legalisitic, and humanistic
___ is the first school of management, minimizes the importance of people.
authoritarian management
in authoritarian management, the motivating force for productivity is
fear
autocratic managers are
unquestionably in charge
employees have two options with authoritarian management:
do as they are told or leave
____ began in the 1930s with the passage of wage and hour laws and the
enactment of labor laws
legalistic management
legalistic management expanded with the
civil rights act of 1964
with legalistic management, managers interact with employees out of a strict
regard for
employee rights and fear of breaking the law
two significant influences for humanistic management
, legislation and the human relations movement in management
___ contented, well-treated employees who are dealt with fairly and equitably are
generally better producers and more loyal than those who are not so treated
humanistic management
____ attitudes persist
authoritarian
due to being trained by and emulating authoritarian role models
residual authoritarianism
The goal of scientific management was
efficiency
scientific management focused on
process (work) and production (output) while largely ignoring peopl
key innovators of the scientific management were
frederick w taylor, frank and lillian gilbreth, henry l gantt, and frank bunker
scientific management made significant contributions to
american industrial assembly lines and other repetitive work situations (ergonomics)
scientific management strengenthend the concept of
production centered management
two other management systems or approaches to classifying work evolved in the
1900s
job organization and cooperative motivation
in job organization
