LSUS MHA 702 CH 11 EXAM QUESTIONS AND ANSWERS
WITH COMPLETE SOLUTIONS VERIFIED
Partnership with HR
The process initiated when department manager provides an approved personnel
requisition to HR.
senior manager, COO, CFO
Who usually must justify & approve new employees?
review position description, check references & verify education, procure
candidates
What will HR do once position is approved?
5
How many candidates will HR normally procure?
Uses a standardized list of questions; discusses position, organization &
benefits; avoids discussing compensation; creates list of acceptable candidates
in order of preference
How does a manager interview candidates?
yes
Is it acceptable to discuss pay range during an interview?
Make formal job offer; inform manager of outcome
Follow-up steps of HR
checking applicant references
, What should department managers be strongly discouraged/forbidden from doing?
HR
Who should check references?
HR
Reference requests on past employees should be given out by who?
laws
HR is familiar with all applicable...
references
HR can check all __________ in the same way.
consistent
HR can respond to reference information requests in a __________ manner.
statements; materials
References should not contain any subjective __________ or __________.
judgement; ability
Managers often lack the __________ or __________ to identify subjective statements.
impersonally; directly from records
How should all reference requests be answered?
does not exist.
Information that is not in an employee's file...
No
Is anything "off the record"?
legal repercussions; reference
Organizations often fear __________ __________ resulting from __________ requests.
WITH COMPLETE SOLUTIONS VERIFIED
Partnership with HR
The process initiated when department manager provides an approved personnel
requisition to HR.
senior manager, COO, CFO
Who usually must justify & approve new employees?
review position description, check references & verify education, procure
candidates
What will HR do once position is approved?
5
How many candidates will HR normally procure?
Uses a standardized list of questions; discusses position, organization &
benefits; avoids discussing compensation; creates list of acceptable candidates
in order of preference
How does a manager interview candidates?
yes
Is it acceptable to discuss pay range during an interview?
Make formal job offer; inform manager of outcome
Follow-up steps of HR
checking applicant references
, What should department managers be strongly discouraged/forbidden from doing?
HR
Who should check references?
HR
Reference requests on past employees should be given out by who?
laws
HR is familiar with all applicable...
references
HR can check all __________ in the same way.
consistent
HR can respond to reference information requests in a __________ manner.
statements; materials
References should not contain any subjective __________ or __________.
judgement; ability
Managers often lack the __________ or __________ to identify subjective statements.
impersonally; directly from records
How should all reference requests be answered?
does not exist.
Information that is not in an employee's file...
No
Is anything "off the record"?
legal repercussions; reference
Organizations often fear __________ __________ resulting from __________ requests.
