BCO Final Exam
Crisis Intervention - Answer - An officer must seek immediate intervention if a fight is
observed, suicidal inmate, fire in a cell, "Act of Cool" and etc
Correctional Officer - Answer - Expected to use sound judgment, safety precautions and
exemplary reasoning in any action taken in intervention
Crisis Intervention - Answer - 4 steps: Assessment, Control, Clarification and Contract
for Resolution With Offender Follow-Up
Crisis - Answer - Crucial point in a situation
Intervention - Answer - Come or appear in between to modify or change a situation
Assessment - Answer - Using IPC skills to gather basic useful information regarding the
crisis intervention
Control - Answer - Must be regained in a crisis situation
Control - Answer - Ensures safety, reestablishes order and maintain safety
Initial Assessment - Answer - Can be determined whether or not the crisis can be
successfully resolved
Control mechanisms - Answer - Exercised to resolve the crisis using non-force and
force according to what is appropriate for the specific crisis situation
Clarification - Answer - Obtaining information from the inmate about what caused the
crisis
Clarification - Answer - Involves listening, questioning on the correctional officer's part
Clarification - Answer - Necessary to move toward a resolution of the crisis
Contract for Resolution With Offender Follow-Up - Answer - Wrapping up portion of the
Crisis Intervention Process
Crisis Intervention Process - Answer - A process that results in an agreement to resolve
the crisis
3 major factors considered in an assessment - Answer - Physical, Emotional and
Environmental
, Physical factors - Answer - Observable facts of the offender and environment (hair,
color, weapons, objects, height and etc
Emotional factors - Answer - Feelings the inmate express (observing behaviors) (fear,
anger, frustration, sadness, love, hate and etc)
Emotional factors - Answer - Actions will alert officers (emotional, visual and audio)
Environmental - Answer - Things that may be surrounded around you (Condition of
cells, inmates in prison)
Correctional Officer (CO) - Answer - Responsible to use his IPC skills of observing
3 points of control rule of physics - Answer - Crisis calls for a reaction, reaction should
be equal to the action and CO's level of reaction should be equal to the level of security
and potential danger of the Crisis Situation
Control Mechanisms - Answer - Force, Chemical agents, Mechanical Restraints and
Non-Force
4 Reasons Why CO's must ensure offenders - Answer - Develop consistency and
accountability, avoid liability on the CO's part, avoid liability on agency's part and ensure
resolution
5 Ways to Prevent a Future Crisis - Answer - Make good on contract, maintain order,
positive reinforcement, express concern/empathy and Follow regulations and provide
documentation
What is the purpose of regaining control in a crisis situation? - Answer - Ensure safety,
reestablish order and maintain security
13A-3-27 - Answer - Any use of force to be reasonable and necessary to the situation
Force - Answer - Must be used only to the degree that it is necessary to control the
situation
Reasonablness determines - Answer - The amount of force correctional personnel
responded with, the reasonable perception of danger involved and whether non forceful
alternatives existed
13A-3-27 - Answer - Allows an officer to use deadly force to prevent the escape of an
inmate from a maximum or medium security facility
AR 307 covers - Answer - Firearms
Crisis Intervention - Answer - An officer must seek immediate intervention if a fight is
observed, suicidal inmate, fire in a cell, "Act of Cool" and etc
Correctional Officer - Answer - Expected to use sound judgment, safety precautions and
exemplary reasoning in any action taken in intervention
Crisis Intervention - Answer - 4 steps: Assessment, Control, Clarification and Contract
for Resolution With Offender Follow-Up
Crisis - Answer - Crucial point in a situation
Intervention - Answer - Come or appear in between to modify or change a situation
Assessment - Answer - Using IPC skills to gather basic useful information regarding the
crisis intervention
Control - Answer - Must be regained in a crisis situation
Control - Answer - Ensures safety, reestablishes order and maintain safety
Initial Assessment - Answer - Can be determined whether or not the crisis can be
successfully resolved
Control mechanisms - Answer - Exercised to resolve the crisis using non-force and
force according to what is appropriate for the specific crisis situation
Clarification - Answer - Obtaining information from the inmate about what caused the
crisis
Clarification - Answer - Involves listening, questioning on the correctional officer's part
Clarification - Answer - Necessary to move toward a resolution of the crisis
Contract for Resolution With Offender Follow-Up - Answer - Wrapping up portion of the
Crisis Intervention Process
Crisis Intervention Process - Answer - A process that results in an agreement to resolve
the crisis
3 major factors considered in an assessment - Answer - Physical, Emotional and
Environmental
, Physical factors - Answer - Observable facts of the offender and environment (hair,
color, weapons, objects, height and etc
Emotional factors - Answer - Feelings the inmate express (observing behaviors) (fear,
anger, frustration, sadness, love, hate and etc)
Emotional factors - Answer - Actions will alert officers (emotional, visual and audio)
Environmental - Answer - Things that may be surrounded around you (Condition of
cells, inmates in prison)
Correctional Officer (CO) - Answer - Responsible to use his IPC skills of observing
3 points of control rule of physics - Answer - Crisis calls for a reaction, reaction should
be equal to the action and CO's level of reaction should be equal to the level of security
and potential danger of the Crisis Situation
Control Mechanisms - Answer - Force, Chemical agents, Mechanical Restraints and
Non-Force
4 Reasons Why CO's must ensure offenders - Answer - Develop consistency and
accountability, avoid liability on the CO's part, avoid liability on agency's part and ensure
resolution
5 Ways to Prevent a Future Crisis - Answer - Make good on contract, maintain order,
positive reinforcement, express concern/empathy and Follow regulations and provide
documentation
What is the purpose of regaining control in a crisis situation? - Answer - Ensure safety,
reestablish order and maintain security
13A-3-27 - Answer - Any use of force to be reasonable and necessary to the situation
Force - Answer - Must be used only to the degree that it is necessary to control the
situation
Reasonablness determines - Answer - The amount of force correctional personnel
responded with, the reasonable perception of danger involved and whether non forceful
alternatives existed
13A-3-27 - Answer - Allows an officer to use deadly force to prevent the escape of an
inmate from a maximum or medium security facility
AR 307 covers - Answer - Firearms
