NURSING LEADERSHIP & MANAGE
R R R
MENT
3rd Edition B
R R
y Patricia Kelly
R R
,NursingRLeadershipR&RManagementR3rdREditionRbyRPatriciaRKellyRTestRBankRTa
bleRofRContents:
UnitRI:RNURSINGRLEADERSHIPRANDRMANAGEMENT.
ChapterR1.RNursingRLeadershipRandRManagement.
ChapterR2.RTheRHealthcareREnvironment.
ChapterR3.ROrganizationalRBehaviorRandRMagnetRHospitals.
ChapterR4.RBasicRClinicalRHealthcareREconomics.
ChapterR5.REvidence-BasedRHealthRCare.
ChapterR6.RNursingRandRHealthcareRInformatics.
ChapterR7.RPopulationRBasedRHealthcareRPractice.
UnitRII:RLEADERSHIPRANDRMANAGEMENTROFRTHERINTERDISCIPLINARYRTEAM.
ChapterR8.RPersonalRandRInterdisciplinaryRCommunication.
ChapterR9.RPoliticsRandRConsumerRPartnerships.
ChapterR10.RStrategicRPlanningRandRorganizingRPatientRCare.
ChapterR11.REffectiveRTeamRBuilding.
ChapterR12.RPower.
ChapterR13.RChange,RInnovation,RandRConflictRManagement.
UnitRIII:RLEADERSHIPRANDRMANAGEMENTROFRPATIENT-RCENTEREDRCARE.
ChapterR14.RBudgetRConceptsRforRPatientRCare.
ChapterR15.REffectiveRStaffing.
ChapterR16.RDelegationRofRPatientRCare.
ChapterR17.ROrganizationRofRPatientRCareRManagement.
ChapterR18.RTimeRManagementRandRSettingRPatientRCareRPriorities.
ChapterR19.RPatientRandRHealthRCareREducation.
UnitRIV:RQUALITYRIMPROVEMENTROFRPATIENTROUTCOMES.
ChapterR20.RManagingROutcomesRUsingRanROrganizationalRQualityRImprovementRModel.
ChapterR21.REvidenceRBasedRStrategiesRtoRImproveRPatientRCareROutcomes.
ChapterR22.RDecisionRMakingRandRCriticalRThinking.
ChapterR23.RLegalRAspectsRofRHealthRCare.
ChapterR24.REthicalRAspectsRofRHealthRCare.
ChapterR25.RCulture,RGenerationalRDifferences,RandRSpirituality.
UnitRV:RLEADERSHIPRANDRMANAGEMENTROFRSELFRANDRTHERFUTURE.
ChapterR26.RCollectiveRBargaining.
ChapterR27.RCareerRPlanning.
ChapterR28.RNursingRJobROpportunities.
ChapterR29.RYourRFirstRJob.
ChapterR30.RHealthyRLiving:RBalancingRPersonalRandRProfessionalRNeeds.
ChapterR31.RNCLEXRPreparationRandRProfessionalism
.
,ChapterR1:RNursingRLeadershipRandRManagementR
MULTIPLERCHOICE
1. AccordingRtoRHenriRFayol,RtheRfunctionsRofRplanning,Rorganizing,Rcoordinating,RandRcontrolli
ngRareRconsideredRwhichRaspectRofRmanagement?
a. Roles
b. Process
c. Functions
d. Taxonomy
ANS:RB,RTheRmanagementRprocessRincludesRplanning,Rorganizing,Rcoordinating,RandRcontrolling.RManagementRrolesRincludeRin
formationRprocessing,RinterpersonalRrelationships,RandRdecisionRmaking.RManagementRfunctionsRincludeRplanning,Rorganizing,Rs
taffing,Rdirecting,Rcoordinating,Rreporting,RandRbudgeting.RARtaxonomyRisRaRsystemRthatRordersRprinciplesRintoRaRgroupingRorRc
lassification.
2. WhichRofRtheRfollowingRisRconsideredRaRdecisionalRmanagerialRrole?
a. Disseminator
b. Figurehead
c. Leader
d. Entrepreneur
ANS:RD,RTheRdecisionalRmanagerialRrolesRincludeRentrepreneur,RdisturbanceRhandler,RallocatorRofRresources,RandRnegotiator.RTh
eRinformationRprocessingRmanagerialRrolesRincludeRmonitor,Rdisseminator,RandRspokesperson.RTheRinterpersonalRmanagerialRrol
esRincludeRfigurehead,Rleader,RandRliaison.
3. ARnurseRmanagerRmeetsRregularlyRwithRotherRnurseRmanagers,RparticipatesRonRtheRorganizatio
nsRcommittees,RandRattendsRmeetingsRsponsoredRbyRprofessionalRorganizationsRinRorderRtoRmana
geRrelationships.RTheseRactivitiesRareRconsideredRwhichRfunctionRofRaRmanager?
a. Informing
b. ProblemRsolving
c. Monitoring
d. Networking
ANS:RD,RTheRroleRfunctionsRtoRmanageRrelationshipsRareRnetworking,Rsupporting,RdevelopingRandRmentoring,RmanagingRconfli
ctRandRteamRbuilding,RmotivatingRandRinspiring,Rrecognizing,RandRrewarding.RTheRroleRfunctionsRtoRmanageRtheRworkRareRplann
ingRandRorganizing,RproblemRsolving,RclarifyingRrolesRandRobjectives,Rinforming,Rmonitoring,Rconsulting,RandRdelegating.
4. ARnurseRwasRrecentlyRpromotedRtoRaRmiddle-
levelRmanagerRposition.RTheRnursesRtitleRwouldRmostRlikelyRbeRwhichRofRtheRfollowing?
a. First-lineRmanager
b. Director
c. ViceRpresidentRofRpatientRcareRservices
d. ChiefRnurseRexecutive
ANS:RB,RARmiddle-levelRmanagerRisRcalledRaRdirector.RARlowRmanagerial-RlevelRjobRisRcalledRtheRfirst-
lineRmanager.RARnurseRinRanRexecutiveRlevelRroleRisRcalledRaRchiefRnurseRexecutiveRorRviceRpresidentRofRpatientRcareRservices.
5. ARnurseRmanagerRwhoRusesRFrederickRTaylorsRscientificRmanagementRapproach,RwouldRmostRlike
lyRfocusRonRwhichRofRtheRfollowing?
, a. GeneralRprinciples
b. PositionalRauthority
c. LaborRproductivity
d. ImpersonalRrelations
ANS:RC,RTheRareaRofRfocusRforRscientificRmanagementRisRlaborRproductivity.RInRbureaucraticRtheory,RefficiencyRisRachievedRthro
ughRimpersonalRrelationsRwithinRaRformalRstructureRandRisRbasedRonRpositionalRauthority.RAdministrativeRprincipleRtheoryRconsi
stsRofRprinciplesRofRmanagementRthatRareRrelevantRtoRanyRorganization.
6. AccordingRtoRVroomsRTheoryRofRMotivation,Rforce:
a. isRtheRperceivedRpossibilityRthatRtheRgoalRwillRbeRachieved.
b. describesRtheRamountRofReffortRoneRwillRexertRtoRreachRonesRgoal.
c. describesRpeopleRwhoRhaveRfreeRwillRbutRchooseRtoRcomplyRwithRordersRtheyRareRgiven.
d. isRaRnaturallyRformingRsocialRgroupRthatRcanRbecomeRaRcontributorRtoRanRorganization.
ANS:RB,RAccordingRtoRVroomsRTheoryRofRMotivation,RForceRdescribesRtheRamountRofReffortRoneRwillRexertRtoRreachRonesRgo
al.RValenceRspeaksRtoRtheRlevelRofRattractivenessRorRunattractivenessRofRtheRgoal.RExpectancyRisRtheRperceivedRpossibilityRthatRt
heRgoalRwillRbeRachieved.RVroomsRTheoryRofRMotivationRcanRbeRdemonstratedRinRtheRformRofRanRequation:RForceR=RValence
RExpectancyR(Vroom,R1964).RTheRtheoryRproposesRthatRthisRequationRcanRhelpRtoRpredictRtheRmotivation,RorRforce, RofRanRindivi
dualRasRdescribedRbyRVroom.
7. AccordingRtoRR.RN.RLussier,Rmotivation:
a. isRunconsciouslyRdemonstratedRbyRpeople.
b. occursRexternallyRtoRinfluenceRbehavior.
c. isRdeterminedRbyRothersRchoices.
d. occursRinternallyRtoRinfluenceRbehavior.
ANS:RD,RMotivationRisRaRprocessRthatRoccursRinternallyRtoRinfluenceRandRdirectRourRbehaviorRinRorderRtoRsatisfyRneeds.RMotivat
ionRisRnotRexplicitlyRdemonstratedRbyRpeople,RbutRratherRitRisRinterpretedRfromRtheirRbehavior.RMotivationRisRwhateverRinfluenc
esRourRchoicesRandRcreatesRdirection,Rintensity,RandRpersistenceRinRourRbehavior.
8. AccordingRtoRR.RN.RLussier,RthereRareRcontentRmotivationRtheoriesRandRprocessRmotivationRtheori
es.RWhichRofRtheRfollowingRisRconsideredRaRprocessRmotivationRtheory?
a. EquityRtheory
b. HierarchyRofRneedsRtheory
c. Existence-relatedness-growthR theory
d. HygieneRmaintenanceRandRmotivationRfactors
ANS:RA,RTheRprocessRmotivationRtheoriesRareRequityRtheoryRandRexpectancyRtheory.RTheRcontentRmotivationRtheoriesRincludeR
MaslowsRhierarchyRofRneedsRtheory,RAldefersRexistence-Rrelatedness-
growthR(ERG)Rtheory,RandRHerzbergsRhygieneRmaintenanceRfactorsRandRmotivationRfactors.
9. TheRtheoryRthatRincludesRmaintenanceRandRmotivationRfactorsRis:
a. MaslowsRhierarchyRofRneeds.
b. HerzbergsRtwo-factorRtheory.
c. McGregorsRtheoryRXRandRtheoryRY.
d. OuchisRtheoryRZ.