CPACC EXAM, LATEST GUIDE TO A+ : QUESTIONS AND
ANSWERS FORMAT
Motor Disability Challenge: May need more time to interact with digital content
and interfaces due to slower movements
Solution:
Interface designers and developers can alert users to session timeouts and provide
users with a way to adjust the time, extend the time or turn off the time limit
Motor Disability Challenge: Wheelchair users are unable to use steps
Solutions:
- For building entrances, accessible ramps in addition to steps should be provided, and
accessible parking should be provided
- For steps within buildings, ensure that ramps and elevators are provided and
accessible
- Ensure that accessible routes outside and within the building are labeled and clearly
identifiable
Motor Disability Challenge: Wheelchairs users may be unable to navigate through
tight spaces
Solutions:
- Doors, hallways, rooms, and restrooms should be wide enough for everyone, including
wheelchair users, to use
- All corridors and routes should be unobstructed
Motor Disability Challenge:
May have difficulty using hands or arms to open doors
Solutions:
- Provide automatic doors or doors than can be opened using a large button
- Equip doors with lever-type handles/doorknobs for easier opening or closing
Motor Disability Challenge: May be unable to turn pages of books, magazines,
information pamphlets, or other printed materials
Solution:
- Consider providing printed materials in a digital format that may allow people to use
,their own assistive technologies; Touch screen interfaces may also increase
accessibility
Cognitive Disabilities
Impairments in intellectual functioning and adaptive behavior.
Most common type of disability.
Too broad to describe.
Web Accessibility for Cognitive Disabilities
Limited Comprehension (trouble with slang, abstract language, complex ideas,
emotional awareness, etc)
Low Tolerance for Cognitive Load (easily frustrated with difficult situations or too many
things in environment.)
Limited Problem-Solving Skills (e.g. captchas - may not understand whats going on or
how to fix errors)
Short Term Memory Loss (hard time remembering, can't focus on new information and
dont retain it, can lose track of information)
Attention Deficit (can't focus on task at hand, get distracted and forget what purpose
was)
Challenges for Cognitive Disabilities
May find complex designs and tasks in digital format overwhelming
May have difficulty solving technical problems or fixing errors
May have difficulty processing information, especially text-based information that uses
complex language
,Cognitive Challenge: May find complex designs and tasks in digital format
overwhelming
Solution:
- Create simple, predictable, organized designs and simplify user interface components
Cognitive Challenge: May have difficulty solving technical problems or fixing
errors
Solution:
- Ensure users are alerted to errors and provide clear solutions to fix errors
Cognitive Challenge: May have difficulty processing information, especially text-
based information that uses complex language
Solutions:
- Supplement text-based information with images and other visuals to reinforce
understanding
- Use simple, easy-to-understand language when presenting text-based information
Reading Disabilities
Read at lower level or not at all
Helps to provide illustrations or audio to supplement text
Dyslexia
impairment of the ability to read where letters move around, switch around, and swap in
and out of place
Challenges for Dyslexia and Reading Disabilities
Often perceive words as floating and not in a line.
Often perceive words differently than others such as seeing p b d q as the same letter.
Often require additional time to read and process content.
Often have the burden of deciphering content from the way it is presented.
May have difficulty solving problems presented through security features such as
, CAPTCHA
May have difficulty processing content through visual means
May have a hard time spelling words correctly
Dyslexia and Reading Disability Challenge: Often perceive words as floating and
not in a line.
Solutions:
- Can use a special font developed for Dyslexia which weights the letters down and
makes similar figures appear differently
- May be granted additional time to complete tasks
Dyslexia and Reading Disability Challenge: Often perceive words differently than
others such as seeing p b d q as the same letter.
Solutions:
- Can change the font, contrast or add an underline to text to keep words in line.
- May be granted additional time to complete tasks
Dyslexia and Reading Disability Challenge: Often require additional time to read
and process content.
Solutions:
- Can extend time outs and return to the same location on the page.
- Can use a screen reader to get content in an auditory method to reinforce what is
being seen
- Can use screen readers which highlight the word or phrase being read to assist with
tracking.
- Can use enhance visible focus indicators to keep track of their position on the page.
- Can use special programs or dictionaries which present words with pictures
- May be granted additional time to complete tasks
Dyslexia and Reading Disability Challenge: Often have the burden of deciphering
content from the way it is presented.
Solutions:
- May apply a custom style sheet
ANSWERS FORMAT
Motor Disability Challenge: May need more time to interact with digital content
and interfaces due to slower movements
Solution:
Interface designers and developers can alert users to session timeouts and provide
users with a way to adjust the time, extend the time or turn off the time limit
Motor Disability Challenge: Wheelchair users are unable to use steps
Solutions:
- For building entrances, accessible ramps in addition to steps should be provided, and
accessible parking should be provided
- For steps within buildings, ensure that ramps and elevators are provided and
accessible
- Ensure that accessible routes outside and within the building are labeled and clearly
identifiable
Motor Disability Challenge: Wheelchairs users may be unable to navigate through
tight spaces
Solutions:
- Doors, hallways, rooms, and restrooms should be wide enough for everyone, including
wheelchair users, to use
- All corridors and routes should be unobstructed
Motor Disability Challenge:
May have difficulty using hands or arms to open doors
Solutions:
- Provide automatic doors or doors than can be opened using a large button
- Equip doors with lever-type handles/doorknobs for easier opening or closing
Motor Disability Challenge: May be unable to turn pages of books, magazines,
information pamphlets, or other printed materials
Solution:
- Consider providing printed materials in a digital format that may allow people to use
,their own assistive technologies; Touch screen interfaces may also increase
accessibility
Cognitive Disabilities
Impairments in intellectual functioning and adaptive behavior.
Most common type of disability.
Too broad to describe.
Web Accessibility for Cognitive Disabilities
Limited Comprehension (trouble with slang, abstract language, complex ideas,
emotional awareness, etc)
Low Tolerance for Cognitive Load (easily frustrated with difficult situations or too many
things in environment.)
Limited Problem-Solving Skills (e.g. captchas - may not understand whats going on or
how to fix errors)
Short Term Memory Loss (hard time remembering, can't focus on new information and
dont retain it, can lose track of information)
Attention Deficit (can't focus on task at hand, get distracted and forget what purpose
was)
Challenges for Cognitive Disabilities
May find complex designs and tasks in digital format overwhelming
May have difficulty solving technical problems or fixing errors
May have difficulty processing information, especially text-based information that uses
complex language
,Cognitive Challenge: May find complex designs and tasks in digital format
overwhelming
Solution:
- Create simple, predictable, organized designs and simplify user interface components
Cognitive Challenge: May have difficulty solving technical problems or fixing
errors
Solution:
- Ensure users are alerted to errors and provide clear solutions to fix errors
Cognitive Challenge: May have difficulty processing information, especially text-
based information that uses complex language
Solutions:
- Supplement text-based information with images and other visuals to reinforce
understanding
- Use simple, easy-to-understand language when presenting text-based information
Reading Disabilities
Read at lower level or not at all
Helps to provide illustrations or audio to supplement text
Dyslexia
impairment of the ability to read where letters move around, switch around, and swap in
and out of place
Challenges for Dyslexia and Reading Disabilities
Often perceive words as floating and not in a line.
Often perceive words differently than others such as seeing p b d q as the same letter.
Often require additional time to read and process content.
Often have the burden of deciphering content from the way it is presented.
May have difficulty solving problems presented through security features such as
, CAPTCHA
May have difficulty processing content through visual means
May have a hard time spelling words correctly
Dyslexia and Reading Disability Challenge: Often perceive words as floating and
not in a line.
Solutions:
- Can use a special font developed for Dyslexia which weights the letters down and
makes similar figures appear differently
- May be granted additional time to complete tasks
Dyslexia and Reading Disability Challenge: Often perceive words differently than
others such as seeing p b d q as the same letter.
Solutions:
- Can change the font, contrast or add an underline to text to keep words in line.
- May be granted additional time to complete tasks
Dyslexia and Reading Disability Challenge: Often require additional time to read
and process content.
Solutions:
- Can extend time outs and return to the same location on the page.
- Can use a screen reader to get content in an auditory method to reinforce what is
being seen
- Can use screen readers which highlight the word or phrase being read to assist with
tracking.
- Can use enhance visible focus indicators to keep track of their position on the page.
- Can use special programs or dictionaries which present words with pictures
- May be granted additional time to complete tasks
Dyslexia and Reading Disability Challenge: Often have the burden of deciphering
content from the way it is presented.
Solutions:
- May apply a custom style sheet
