LATEST A+ QUESTIONS AND ANSWERS GUIDE BOOK.
Steps when receiving a Clarity Request
0. Identify the data elements you will need for the report.
1. Find the INI + Item numbers of the data points to use on the report.
2. Use the INI + Item numbers to find the appropriate Clarity tables and columns.
3. Join the Clarity tables together using the correct foreign key information. 2-4
Item Information Window ﴾Ctrl + Click Method﴿
The window can be accessed when
a Hyperspace user knows the exact field within a workflow that stores the data they
want on a report. When you control‐left click on a data entry field in Hyperspace, the
Item Information window appears.
This window shows the INI and item number in which this data is stored, along with
other information
about the item as a whole. 2-6
Record Viewer
The Record Viewer is an activity in Hyperspace that provides a read‐only view of raw
data in Chronicles
record. 2-8
Contact Serial Number (CSN)
A Contact Serial Number or CSN will uniquely identify a contact within a master file. 2-9
CTRL + F
This will bring up a search bar. The search bar will search through item
names as well as values stored.2-10
Further Item Filtering >
Text Search
This will filter the items shown to only include items that store the value
you searched for. 2-10
Null Values in Clarity
Any Clarity columns that is not a primary key can contain null values. Even foreign keys
may be null. Null values exist for several reasons: Not all fields are populated in
, Chronicles ETL data cleansing deletes incorrectly formatted data A column may no
longer extract data because it is deprecated. 2-11
Item Editor
The Item Editor shows the definitions of a Chronicles item. 2-11
Category List
When using a category list value as a filter, the query can run more efficiently when
filtering on the
category value itself rather than the name in the category list table. To find name to
display for a
particular value, you need to see the category list. 2-12
Add Type
An item's Add Type describes how long a piece of data is valid. It determines whether
an item's value is
stored on each contact, or directly to the record. 2-17
No-Add
No‐Add items store data directly on a record, not a specific contact. The
value of a no‐add item should be considered true for all contacts on that
record. 2-18
Response Each Time
Response each time items store values separately on each of a record's contacts. If a
response each time item is blank for a certain contact, it should be considered
unknown. 2-18
Lookback
Lookback items store values separately on each contact, but assume that the last value
entered remains true until a new value is entered. 2-18
Response Type
An item's Response Type determines how many lines of data an item can hold. 2-18
Single Response
Only one line of data can be stored per contact. 2-19
Multiple Response