ADVANCED COMMUNICATION MID TERM EXAM: A+ GRADED
GUIDE WITH THE LATEST KEY QUESTIONS AND ANSWERS.
Technical Communication
_____ _____ is the process of communicating over audience by providing information
about the technical processes.
Technical Writing
_____ _____ is designed to inform or instruct an audience with a specific goal in mind.
product / service
The subject of technical communications is always focused on a _____ or a _____.
Why it's needed, how it should be created, and what it should be used for
Intrapersonal Communication
Level of Communication
This is communication within oneself.
Interpersonal Communication
Level of Communication
This is direct, face-to-face communication between two individuals.
Small Group Communication
Level of Communication
This occurs when a small number of people interact and exchange ideas to achieve a
shared goal.
Public Communication
Level of Communication
This involves communication from one individual or group to a larger audience in a
public setting.
Mass Communication
,Level of Communication
This is communication to a large audience through media such as television, radio,
newspapers, and the internet.
Downward Flow
Flow of Communication
• Superior to subordinate
• Employees require this information to perform their jobs and to meet the expectations
of their managers.
downward
Organizational publications, circulars, letters to employees, group meetings, etc., are all
examples of _____ communication.
Upward Flow
Flow of Communication
• Subordinate to superior
• This leads to a more committed and loyal workforce in an organization because the
employees are given a chance to raise and speak about dissatisfaction issues to the
higher levels.
upward
These are examples of _____ communication:
• Grievance Redressal System
• Complaint and Suggestion Box
• Job Satisfaction Surveys
• Employee Attitude Surveys
• Letters from Employees
• Employee-manager Discussions
Horizontal Flow
, Flow of Communication
• Between coworkers with different areas of responsibilities
• Basically, when colleagues meet to discuss issues of common interest, resolve
problems, and share information.
Diagonal Flow
Flow of Communication
• Communication that takes place between a manager and employees of other
workgroups.
External Flow
Flow of Communication
• Communication that takes place between a manager and external groups such as -
suppliers, vendors, banks, financial institutes etc.
written communication
A sequence of _____ _____ is usually necessary during the job search campaign. This
vital exchange between applicant and employer is expected by both.
business etiquette
Although correspondence is time-consuming, _____ _____ demand it if you're serious
about making a favorable impression.
False
weak -> strong
Modified True or False
Cover Letter:
Open your letter with a weak positive statement about yourself and your qualifications.
True
Modified True or False
Cover Letter:
GUIDE WITH THE LATEST KEY QUESTIONS AND ANSWERS.
Technical Communication
_____ _____ is the process of communicating over audience by providing information
about the technical processes.
Technical Writing
_____ _____ is designed to inform or instruct an audience with a specific goal in mind.
product / service
The subject of technical communications is always focused on a _____ or a _____.
Why it's needed, how it should be created, and what it should be used for
Intrapersonal Communication
Level of Communication
This is communication within oneself.
Interpersonal Communication
Level of Communication
This is direct, face-to-face communication between two individuals.
Small Group Communication
Level of Communication
This occurs when a small number of people interact and exchange ideas to achieve a
shared goal.
Public Communication
Level of Communication
This involves communication from one individual or group to a larger audience in a
public setting.
Mass Communication
,Level of Communication
This is communication to a large audience through media such as television, radio,
newspapers, and the internet.
Downward Flow
Flow of Communication
• Superior to subordinate
• Employees require this information to perform their jobs and to meet the expectations
of their managers.
downward
Organizational publications, circulars, letters to employees, group meetings, etc., are all
examples of _____ communication.
Upward Flow
Flow of Communication
• Subordinate to superior
• This leads to a more committed and loyal workforce in an organization because the
employees are given a chance to raise and speak about dissatisfaction issues to the
higher levels.
upward
These are examples of _____ communication:
• Grievance Redressal System
• Complaint and Suggestion Box
• Job Satisfaction Surveys
• Employee Attitude Surveys
• Letters from Employees
• Employee-manager Discussions
Horizontal Flow
, Flow of Communication
• Between coworkers with different areas of responsibilities
• Basically, when colleagues meet to discuss issues of common interest, resolve
problems, and share information.
Diagonal Flow
Flow of Communication
• Communication that takes place between a manager and employees of other
workgroups.
External Flow
Flow of Communication
• Communication that takes place between a manager and external groups such as -
suppliers, vendors, banks, financial institutes etc.
written communication
A sequence of _____ _____ is usually necessary during the job search campaign. This
vital exchange between applicant and employer is expected by both.
business etiquette
Although correspondence is time-consuming, _____ _____ demand it if you're serious
about making a favorable impression.
False
weak -> strong
Modified True or False
Cover Letter:
Open your letter with a weak positive statement about yourself and your qualifications.
True
Modified True or False
Cover Letter:
