OKSTATE PAPPAS MGMT 3013 EXAM 1 Latest Update Exam 125 Questions with 100% Verified Correct Answers Guaranteed A+

OKSTATE PAPPAS MGMT 3013 EXAM 1 Latest
Update 2025-2026 Exam 125 Questions with
100% Verified Correct Answers Guaranteed A+

__ are directly transferable to any job, organization, or industry. - CORRECT ANSWER:
Soft Skills


___________ Skills will get you an interview, but _________ Skills will get and keep a
job. - CORRECT ANSWER: Hard, Soft


______________ are the explicitly stated values advocated by a company's leadership.
- CORRECT ANSWER: Espoused Values


______________ brought the idea of teamwork and groups - even across different work
units. - CORRECT ANSWER: Mary Parker Follet



______________ define the boundaries you are unwilling to expand. - CORRECT
ANSWER: unconscious biases



______________ is advocacy through the use of influence or authority to help others
advance. - CORRECT ANSWER: Sponsorship



______________ values are the values and norms that are actually exhibited by
employee behavior. - CORRECT ANSWER: Enacted



"Cultures tend to develop very ________ as a result of the behaviors of the founders."



A
quickly

,B

gradually

C

organically
D

easily - CORRECT ANSWER: c) organically



4 Major Functions of Management - CORRECT ANSWER: planning

organizing

leading

controlling


Abraham Maslow - CORRECT ANSWER: psychologist, introduced the hierarchy of
needs to explain human motivation


According to Billington, dealing with questions of ethics and morals is ______________.
- CORRECT ANSWER: unavoidable



According to Billington, what is the aim of ethical and moral reasoning? - CORRECT
ANSWER: To discover the correct form of behavior for a given situation



According to Social Identity Theory, the different mental processes we use to form
impressions of other people is known as what? - CORRECT ANSWER: Person
Perception


According to Social Intuition Theory, what is the main factor in determining how a
person reacts to an ethical dilemma? - CORRECT ANSWER: immediate gut feelings

, According to the competing values framework, a(n) ______________ culture values
commitment to the group, teamwork, and development and advancement of employees
who are already within the company. - CORRECT ANSWER: Clan



According to the competing values framework, which type of culture is focused around
competition and tend to value profitability and goal achievement? - CORRECT
ANSWER: Market


According to the competing values framework, which type of culture is focused around
control? - CORRECT ANSWER: Hierarchy



According to the moral reasoning video, what term describes the fact that people often
reach strong moral conclusions that they cannot logically defend? - CORRECT
ANSWER: Moral Dumbfounding


Administrative Science - CORRECT ANSWER:



Attitudes - CORRECT ANSWER: a learned predisposition to respond in a certain
manner toward a situation or object



Barriers to Diversity - CORRECT ANSWER: -Stereotypes, prejudices, and biases
-Fear of discrimination

-Lack of support for family programs


Code of Ethics - CORRECT ANSWER: formal, written set of standards to guide
employees how they should behave, they should also have proper training of how to
follow the code



Competing Values Framework - CORRECT ANSWER: -Clan(Flexible and internal,
focused on unity and team building)
-Adhocracy(Flexible and external, focused on impact and creation)