Leading People in Organizations
Midterm
1. In the 1920s, multinational corporations became commonplace.: False
2. In a collective society such as the United States, people are primarily concerned with their own
family.: False
3. According to Thomas Friedman, there are three eras of globalization: trans- portation, communication, and
technology.: True
4. When off the job, an employer cannot legally control an employee's behavior by prohibiting such things as
riding a motorcycle, skydiving, smoking, or drinking alcohol.: False
5. Interestingly, most organizations take a 'melting pot' approach to diversity.-
: False
6. Given the population and technology shifts occurring today, the authors foresee an end to the labor
shortage within the next year or two.: False
7. Employees who work fewer than 40 hours a week are called part-time employees.: True
8. Quality management is an organizational commitment to continuous process of improvement that expands
the definition of customer to include everyone involved in the organization.: True
9. Continuous improvement programs aim at constantly improving the quality of products and services.: True
10.Radical changes in an organization are the focus area of work process engineering.: True
11.Recent corporate scandals have created a lack of trust for management.-
: True
12.Because contract workers' labor cost is unknown and their service is usually poor as compared to full-time
employees, organizations prefer not to use them.: False
13.Mergers are a common way for businesses to enter new or global markets, acquire new technology, or gain a
financial advantage by achieving economies of scale.: True
14.A typical HR department has responsibility for transactional work, which is developing solutions that
benefit employee work groups, like resolving employee performance issues or work-group conflict.: False
15.Planning and controlling are the primary functions of management.: False
16.Prior to the mid-1960's, personnel departments in organizations were pri- marily involved in planning
company picnics, scheduling vacations, enrolling workers for health-care coverage, and planning retirement
parties.: True
17.Unions in organizations were outlawed by the Wagner Act of 1935.: False
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, Leading People in Organizations
Midterm
18.Fortunately, given the internal to organization nature of HRM, these activ- ities are mildly and marginally
affected by what occurs outside the organiza- tion.: False
19.Frederick Taylor is often regarded as the father of scientific management.-
: True
20.Labor unions promote grievance procedures to resolve differences be- tween workers and management.:
True
21.In an organization, the goal of recruiting is to give enough information about the job to attract a large
number of qualified applicants and simulta- neously discourage unqualified candidates from applying.: True
22.To provide motivation in most technology-based organizations, the main- tenance function is used.: False
23.Unfortunately, compensation and benefits managers are the lowest paid HR professionals.: False
24.Interpersonal communication skills have no influence on advancement in an HR career.: False
25.Outsourcing refers to sharing HRM activities among geographically dis- persed divisions.: False
26.Procedures for public companies regarding how they handle and report their financial picture are
established by the Sarbanes-Oxley Act.: True
27.Of all the functions of an organization that may be outsourced, unfortu- nately, HR is one function that
cannot.: False
28.Shared services centers are one way to make HR functions more cost-ef- ficient and responsive to the
organizational strategy.: True
29.Although the Civil Rights Act does not include sexual orientation as one of the protected classes, nearly all
the states, plus over 800 cities and counties, protect employees from discrimination based on sexual orientation in
the workplace.: False
30.Title VII prohibits discrimination in hiring, promotion, dismissal, benefits, compensation, or any other
terms, conditions, or privileges of employment based on race, religion, color, gender, or national origin.: True
31.Adverse impact is a consequence of an employment practice that results in a greater rejection rate for the
majority group than for a minority group.: True
32.If protected group members are more often evaluated poorly than non-pro- tected group members, adverse
treatment may have occurred.: True
33.Under the Age Discrimination in Employment Act of 1967, protection for employees from discrimination
begins after 55 years of age.: False
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Midterm
1. In the 1920s, multinational corporations became commonplace.: False
2. In a collective society such as the United States, people are primarily concerned with their own
family.: False
3. According to Thomas Friedman, there are three eras of globalization: trans- portation, communication, and
technology.: True
4. When off the job, an employer cannot legally control an employee's behavior by prohibiting such things as
riding a motorcycle, skydiving, smoking, or drinking alcohol.: False
5. Interestingly, most organizations take a 'melting pot' approach to diversity.-
: False
6. Given the population and technology shifts occurring today, the authors foresee an end to the labor
shortage within the next year or two.: False
7. Employees who work fewer than 40 hours a week are called part-time employees.: True
8. Quality management is an organizational commitment to continuous process of improvement that expands
the definition of customer to include everyone involved in the organization.: True
9. Continuous improvement programs aim at constantly improving the quality of products and services.: True
10.Radical changes in an organization are the focus area of work process engineering.: True
11.Recent corporate scandals have created a lack of trust for management.-
: True
12.Because contract workers' labor cost is unknown and their service is usually poor as compared to full-time
employees, organizations prefer not to use them.: False
13.Mergers are a common way for businesses to enter new or global markets, acquire new technology, or gain a
financial advantage by achieving economies of scale.: True
14.A typical HR department has responsibility for transactional work, which is developing solutions that
benefit employee work groups, like resolving employee performance issues or work-group conflict.: False
15.Planning and controlling are the primary functions of management.: False
16.Prior to the mid-1960's, personnel departments in organizations were pri- marily involved in planning
company picnics, scheduling vacations, enrolling workers for health-care coverage, and planning retirement
parties.: True
17.Unions in organizations were outlawed by the Wagner Act of 1935.: False
1/
7
, Leading People in Organizations
Midterm
18.Fortunately, given the internal to organization nature of HRM, these activ- ities are mildly and marginally
affected by what occurs outside the organiza- tion.: False
19.Frederick Taylor is often regarded as the father of scientific management.-
: True
20.Labor unions promote grievance procedures to resolve differences be- tween workers and management.:
True
21.In an organization, the goal of recruiting is to give enough information about the job to attract a large
number of qualified applicants and simulta- neously discourage unqualified candidates from applying.: True
22.To provide motivation in most technology-based organizations, the main- tenance function is used.: False
23.Unfortunately, compensation and benefits managers are the lowest paid HR professionals.: False
24.Interpersonal communication skills have no influence on advancement in an HR career.: False
25.Outsourcing refers to sharing HRM activities among geographically dis- persed divisions.: False
26.Procedures for public companies regarding how they handle and report their financial picture are
established by the Sarbanes-Oxley Act.: True
27.Of all the functions of an organization that may be outsourced, unfortu- nately, HR is one function that
cannot.: False
28.Shared services centers are one way to make HR functions more cost-ef- ficient and responsive to the
organizational strategy.: True
29.Although the Civil Rights Act does not include sexual orientation as one of the protected classes, nearly all
the states, plus over 800 cities and counties, protect employees from discrimination based on sexual orientation in
the workplace.: False
30.Title VII prohibits discrimination in hiring, promotion, dismissal, benefits, compensation, or any other
terms, conditions, or privileges of employment based on race, religion, color, gender, or national origin.: True
31.Adverse impact is a consequence of an employment practice that results in a greater rejection rate for the
majority group than for a minority group.: True
32.If protected group members are more often evaluated poorly than non-pro- tected group members, adverse
treatment may have occurred.: True
33.Under the Age Discrimination in Employment Act of 1967, protection for employees from discrimination
begins after 55 years of age.: False
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